B4B Solutions Inc.
B4B Solutions Inc.

Virtual Receptionist | Day Shift | Work From Home  

B4B Solutions Inc.

 
  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired 10 months ago

2023-05-04T16:00:00+00:00
Job closed.

Job Description

As a Virtual Receptionist, you will:

  • Manage virtual reception for our client, handling inbound calls and emails
  • Help our client drive their business forward by enabling them to focus on the important items

As a Virtual Receptionist, your daily tasks may include:

  • Handle all phone calls effectively with politeness and in a professional manner
  • Follow the proper procedure when requested to divert a call
  • Make outbound appointment reminders to clients
  • Triage new patient referrals and schedule appointments for them
  • Manage incoming (virtual) faxes from the clinic’s inbox and import them into the relevant patient’s file, and forward to the relevant doctor
  • Perform admin tasks such as reports, documentations, and updating of patient records
  • Provide support and assistance to the client’s onsite team with back-office work as required
  • Contribute to team’s effort and perform other duties as requested by the client or assigned by the management

Minimum Qualifications

Essential Experience

  • Proficient with MS Office application, particularly Outlook, with at least basic Excel skills
  • Minimum 2-3 years’ work experience in an admin role
  • At least 1-year call handling experience

Advantageous

  • Experience in handling Australian accounts
  • Experience in Open Dental or any medical-related software
  • Have a clear or neutral accent

Required Attributes

  • Excellent call handling skills
  • Excellent verbal and written communication skills
  • Ability to deliver a high quality/professional service
  • Technologically adept and highly trainable in new skills and software
  • Outstanding attention to detail
  • Respect for the confidentiality and the sensitivity of information
  • Ability to multitask and manage competing deadlines
  • Flexibility to perform other relevant tasks as required by the client
  • Ability to work with minimum supervision

Clear Admin Peopleis looking for a Virtual Receptionist to work with our client, an Australia-based firm providing the highest quality care in the dental industry. Our client specializes in periodontal disease with multiple approaches to the best dental solutions for their patients. They strive to treat patients and family members with empathy and provide personalised care based on their patients’ needs.

Role and Opportunity

Your new role is to provide administrative support to the team. You will be primarily in charge of implementing an effective phone call system, such as answering phone calls from existing patients to make or change a booking, diverting calls, etc.

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Work from HomeWork from Home
  • Life InsuranceLife Insurance

Other

Clear Admin People is a B4B Solutions company, outsourcing great Filipino talents to work with our Australia-based clients. At Clear you can enjoy the following:

  • Work-from-home (WFH) setup
  • PC set with freight expense coverage
  • Monthly electricity and internet subsidies
  • Attendance incentive
  • Employee referral incentive
  • Quarterly engagement activities
  • HMO Coverage with free dependents
  • Group term life insurance coverage
  • Cash conversion of accrued leave credits after 1 year of employment

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Administration and Coordination
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Makati, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
http://www.adminpeople.com.au

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About B4B Solutions Inc.

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from. We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people. A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

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