Sales and Marketing Manager
- Quezon City, PhilippinesBDC Corporate Center, Mindanao Avenue Extension, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippines
- 25,000.00 - 30,000.00 PHP / monthPHP25,000.0030,000.0025,000.00MONTH
- Full time
- Ensure customer satisfaction by taking care of end to end sales coordination from prospecting, to order, to fulfillment, to after-sales service
- Oversee the set up in events and ensure quality of service
- Ensure that the expectations of the customer are met by delivering what was promised
- Manage and motivate the sales team to ensure that a high professional standard is achieved and monthly sales target and KPI targets are met
- Coordinate sales effort with team members and other departments
- Follow all standard procedures and policies in handling orders
- Promptly respond to inquiries from all emails and messages
- Timely resolution of customer complaints or non-compliance, and corrective actions so that it doesn’t recur
- Visit customers to discuss their needs and build positive relationship
- Actively seek out new sales opportunities
- Look for new trends and new items
- Develop and implement new strategies and marketing programs to capture key accounts
- Perform market research and competitor analysis
- Timely completion of sales reports
- Other duties necessary for smooth projects implementation
- Must have at least a Bachelor’s Degree in Business Administration major in Marketing or equivalent.
- Must have at least five years of related work experience in Sales, Customer Care, and Management
- Ability to build strategic relationships and partner with key industry players.
- Service oriented, glad to satisfy customer needs and computer literate.
- Excellent communication and people skills.
- Highly organized and good in problem solving
- Strong analytical and time management skills
- Willing to work flexible hours, including nights, weekends, and/or holidays.
- Willing to work in C&L Decor, a sister company of Borland Development Corporation.
- Amenable to work in Matandang Balara, Quezon City.
Perks and Benefits
- Paid Holidays
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Medical / Health Insurance
- Performance Bonus
- Interpersonal Skills
- Customer Service
- Problem Solving
- Leadership skills
- Communication Skills
- Customer Research
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