Customer Service
PT BFI Finance Indonesia Tbk
- Sidoarjo, Indonesia2, Head Office - BFI Tower Sunburst CBD Lot 1.2 Jl. Kapt. Soebijanto Djojohadikusumo BSD City Tangerang Selatan 15322, Sidoarjo, East Java (Jawa Timur), IndonesiaSidoarjoEast Java (Jawa Timur)IndonesiaIndonesia
- Full timeFULL_TIME
Job Description
- Membuka dan memelihara akun pelanggan dengan mencatat informasi akun
- Menyelesaikan masalah produk atau layanan dengan mengklarifikasi keluhan pelanggan; menentukan penyebab masalah; memilih dan menjelaskan solusi terbaik untuk memecahkan masalah; mempercepat koreksi atau penyesuaian; menindaklanjuti untuk memastikan resolusi
- Menyiapkan laporan produk atau layanan dengan mengumpulkan dan menganalisis informasi pelanggan
- Menghasilkan prospek penjualan
- Memberikan saran atau solusi tentang produk perusahaan
Minimum Qualifications
- Diutamakan Wanita
- Usia Maks. 27 tahun
- Single / Belum Menikah
- Pendidikan Min. S1 Semua Jurusan
- Berpenampilan Menarik
- Memahami Microsoft Office / Libre
- Fresh Graduate dipersilahkan melamar
- Memiliki kemampuan komunikasi dan handling Complain yang bagus
- Penempatan untuk wilayah Sidoarjo
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Raya Waru (Aloha) Kompleks Ruko Gateway No. C/2, Dusun Sawo, Sawotratap, Sidoarjo, Kabupaten Sidoarjo, Jawa Timur 61256
About PT BFI Finance Indonesia Tbk
PT BFI Finance Indonesia Tbk (BFI Finance) was established in 1982 as PT Manufacturers Hanover Leasing Indonesia, a joint venture between Manufacturers Hanover Leasing Corporation from the United States and local partners. It is one of long-established multifinance companies in Indonesia as well as the first multifinance company to be listed on the Jakarta Stock Exchange and Surabaya Stock Exchange (currently known as Indonesia Stock Exchange or IDX). BFI Finance was listed in May 1990 with ticker code BFIN. After undertaking debt restructuring due to the Asian financial crisis started in 1998, BFI Finance officially changed its name to PT BFI Finance Indonesia Tbk in 2001.
Currently, 48.15% of BFI Finance's shares are owned by Trinugraha Capital & Co SCA consortium (which among others consists of Bravo Capital Holding owned by Jerry Ng, Northstar Group, Garibaldi Thohir, and other passive investors). The remaining shares are owned by local and international institutional shareholders as well as public shareholders.