Customer Service Branch Malang
PT BFI Finance Indonesia Tbk
- Malang, IndonesiaMalang, East Java (Jawa Timur), Head Office - BFI Tower Sunburst CBD Lot 1.2 Jl. Kapt. Soebijanto Djojohadikusumo BSD City Tangerang Selatan 15322, IndonesiaMalangEast Java (Jawa Timur)IndonesiaIndonesia
- IDR 3,310,000.00 - IDR 4,000,000.00 / monthIDR331000040000003310000MONTH
- Full timeFULL_TIME
Expired 20 days ago
2024-04-29T17:00:00+00:00Job closed.
Job Description
- Menyelesaikan masalah pelanggan dengan cepat dan efisien.
- Memberikan informasi produk, layanan, dan kebijakan perusahaan kepada pelanggan.
- Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan.
- Melakukan tugas administratif terkait layanan pelanggan.
- Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan.
Minimum Qualifications
- Wanita, usia maks 25 tahun
- Pendidikan minimal S1 semua jurusan
- Pengalaman kerja sebagai petugas layanan pelanggan atau posisi serupa diutamakan.
- Kemampuan komunikasi yang baik dan ramah dalam berinteraksi dengan pelanggan.
- Pelayanan pelanggan yang orientasi pada kepuasan pelanggan.
- Kemampuan dalam menyelesaikan masalah.
- Pemahaman dasar tentang produk atau layanan perusahaan.
Perks and Benefits
Mobile Phone Discount
Retirement Benefit Plans
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Life Insurance
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Complex Problem-Solving
- Customer Service
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- BFI Finance KC Malang Kota - Jl. Tumenggung Suryo No. 42, Bunulrejo, Kec. Blimbing, Kota Malang
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About PT BFI Finance Indonesia Tbk
PT BFI Finance Indonesia Tbk (BFI Finance) was established in 1982 as PT Manufacturers Hanover Leasing Indonesia, a joint venture between Manufacturers Hanover Leasing Corporation from the United States and local partners. It is one of long-established multifinance companies in Indonesia as well as the first multifinance company to be listed on the Jakarta Stock Exchange and Surabaya Stock Exchange (currently known as Indonesia Stock Exchange or IDX). BFI Finance was listed in May 1990 with ticker code BFIN. After undertaking debt restructuring due to the Asian financial crisis started in 1998, BFI Finance officially changed its name to PT BFI Finance Indonesia Tbk in 2001.
Currently, 48.15% of BFI Finance's shares are owned by Trinugraha Capital & Co SCA consortium (which among others consists of Bravo Capital Holding owned by Jerry Ng, Northstar Group, Garibaldi Thohir, and other passive investors). The remaining shares are owned by local and international institutional shareholders as well as public shareholders.