ATI Business Group
ATI Business Group

Corporate Travel Consultant  

ATI Business Group

 
  • Central Jakarta, Indonesia
    Central Jakarta, DKI Jakarta, Indonesia
    Central Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Posted 3 months ago and deadline of application is on 11 Dec

Recruiter was hiring 3 days ago

2023-12-12T06:53:12.101341+00:002024-12-11T17:00:00+00:00

Job Description

Role of Purposes:

We are looking for corporate Travel Consultants to join our amazing team. This role will be responsible for providing our customers with exceptional service and assistance with all aspects of travel requirements. You will be arranging domestic and complex international travel for busy executives including air, hotel, and ground transportation from bookings as well as the ticketing, changes, and exchange and queue management.

To succeed in this role, you must possess a keen attention to detail, rapidly acquire product knowledge, and comprehend the requirements of our end clients. Furthermore, delivering outstanding customer service to fulfill the needs of our business travelers is essential. We encourage our Corporate Travel Agents to study the travel policies of our corporate accounts while building strong relationships with them. This way, when our valued business travelers require travel arrangements, they can have complete confidence that their business travel needs are managed by a committed team of Corporate Travel professionals whom they trust and share a first-name connection.

  • You will need to comprehend & comply with travel policies for multiple corporate accounts
  • You will need to provide exceptional customer service to our business travelers
  • Ensure business traveler’s needs are met and/or exceeded
  • Keep the client aware of all necessary travel documents and health requirements for countries to be visited
  • Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals
  • Manage air, car, hotel, and ground transportation bookings
  • Arrange both domestic and international itineraries
  • Complete all reservations in an accurate and timely manner.
  • Provide consultative service to travelers throughout the booking process
  • Handle ticketing, adjustments, exchanges & queue management

Minimum Qualifications

  • Fluent skills in English (both written & spoken)
  • Preferably a degree in Travel Management or any related major
  • 2+ years recent of experience in Corporate Travel required
  • 2+ years recent of knowledge and experience using GDS required
  • Skilled with complex international fares strongly recommended
  • Experience with complex ticketing & exchanges is preferred
  • Online booking tool knowledge preferred
  • Excellent analytical and numerical skills
  • Must have experience in GDS, preferably Sabre, Galileo, Amadeus
  • Experience in travel/airline ticketing (fresh issuance, reissue, and adcol)
  • Customer Service oriented
  • Ability to work independently, self-motivated and solution-oriented
  • Great attitude, out-going and seeking to learn and grow

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Jl. Batu Tulis Raya No.14, RT.3, RT.3/RW.2
Industry
Outsourcing / Offshoring
Vacancy
15 openings
Website
http://atibusinessgroup.com

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About ATI Business Group

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology. We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com

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