Ateneo de Manila University
Ateneo de Manila University

Program Sales Officer  

Ateneo de Manila University

  • Makati, Philippines
    Katipunan Loyola Heights, Makati, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired 9 months ago

Job closed.

Job Description

Summary of Work Activities and Responsibilities:

Under the supervision of the Program Sales Group Head, the Sales Officer (Office Staff VII) is expected to meet assigned sales targets for both Public Offering (PO) and Institutional (customized) Programs (IP) through effective account management. He/she initiates sales campaign efforts to communicate CCE’s portfolio of programs. The Sales Officer maintains a high level of customer satisfaction through client relationship management. He/she is also expected to expand the customer base through various lead generation activities.

The position closely coordinates with members of the Program Sales and Marketing Group, Program Development Group, Training Services Group, and Admin Services Group.

Main Duties and Responsibilities:

A. Client Relationship Management

  • Develop and maintain client relationships through effective representation, and close coordination that is aligned with the Ateneo’s values.
  • Establish good rapport with key clients and gather information relevant for the company’s goals and targets.
  • Establish client relations through a consultative approach

​​​​​​​B. Account Management

  • Public Offering (PO)
    • Ensure the timely campaign of course accounts
    • Organize client database to make the target market segment is reached by the sales campaign
    • Respond to inquiries through various channels, such as, but not limited to, walk-ins, phone calls, email inquiries
    • Successfully roll out course assignments at the ideal class size
  • Institutional Programs (IP)
    • Represent Ateneo CCE in meetings with learning partners
    • Team-up with faculty to relay information on client profile, training needs and gaps needed in the customization process
    • Prepare promotional letters, proposals and contracts/memorandum of understanding to clients.
    • Involved in the customization process in terms of client coordination on training needs of employees, client’s nature of business, vision and mission, purpose of training, objectives and expectations.
    • Develop a pricing strategy and negotiates packages with clients
    • Coordinate with the faculty, the Sales Group Head and the Training Group pre-logistic requirements (i.e. class profiles, venue, materials, meals, handout preparation)

C. Lead Generation

  • Monitor the demand level of training and developmental needs of different firms and match them to CCE’s inventory of course offerings or customize accordingly.
  • Establish new sales contracts with prospective clients to expand existing client base.
  • Work in conjunction with the Program Sales and Marketing Group Head and other Sales Officers on market coverage and continuously populate the client database system.
  • Provide the management committee with feedback on the changing market conditions, including trends in the competitive market.
  • Represent the Center in various related trade shows and meetings.
  • Implements an effective account solicitation plan and continuously generate new accounts.
  • Conduct sales presentations to clients.

D. Administrative

  • Implement policies, procedures and guidelines in conjunction with the Program Sales and Marketing Group Head to maintain the standard of the Center.
  • Prepare daily and weekly sales and productivity reports.
  • Prepare sales invoice or statement of accounts based on prevailing contact fees.
  • Monitor payments of clients and prepare payment summary report.

E. Performs special projects and assignments given by Management or the Program Sales and Markeitng Group Head

Minimum Qualifications

Knowledge, Skills and Abilities:

  • Excellent communication skills (written and oral communication)
    • Must be able to draft letters and proposals for organizations and individuals
    • Must be confident to conduct meetings and presentations with senior level stakeholders
  • Must possess high negotiation and persuasion skills
  • Customer service-oriented
  • Background in learning and development/organization development is an advantage

Education and Experience Requirements:

  • Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Sales & Marketing or equivalent, Graduate units an advantage
  • Preferably with a minimum of three (5) years working experience in a related field

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Education and Training
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
130 HV Dela Costa Street, Salcedo Village, Makati City
Higher Education / Academia
1 opening

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About Ateneo de Manila University

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

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