Senior Community Manager
Astoria Hotels & Resorts
- Pasig, Philippines15 Escriva Dr. Ortigas Business District, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Manage all online communication of the Astoria group, including Astoria Hotels and Resorts and Astoria Vacation & Leisure Club Inc.
- Proactively answer queries from social media platforms, review websites, and other forms of assessment portals
- Monitor brand mention on a daily basis
- Execute crisis management playbook when needed
- Create a community management monthly report with insights and recommendations
Minimum Qualifications
- Excellent English communication and writing skills
- Able to work well under pressure
- Extremely proactive
- Presentation skills are required in this role
- Maintains good judgment in challenging situations
- One (1) to three (3) years of related work experience
- Familiar with social media and community management software
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 15 Escriva Dr. Ortigas Business District, Pasig, Metro Manila, Philippines
About Astoria Hotels & Resorts
Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan.
Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers.
Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark.
Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.