Guest Services Agent

Astoria Hotels & Resorts

  • Pasig, Philippines
    15 Escriva Dr. Ortigas Business District, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
  • Full time
Posted a month ago and deadline of application is on 10 Nov
Recruiter was hiring 2 hours ago

Guest Services Agent

Astoria Hotels & Resorts

Job Description

We are looking for a Guest Services Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Guest Services Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests

Minimum Qualifications

  • Experience with hotel reservations
  • Excellent in written and verbal communication skills and organizational skills
  • Strong analytical and planning skills;
  • Good customer service skills;
  • Excellent problem-solving skills;

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Hospitality and Tourism
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
15 Escriva Dr. Ortigas Business District
Industry
Hospitality
Vacancy
1 opening
Website
http://www.astoriahotelsandresorts.com

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About Astoria Hotels & Resorts

Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan. Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers. Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark. Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.
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