Client Engagement Specialist
Amihan Global Strategies Philippines Inc. (AGSX)
- Cebu City, Philippines11th Floor, FLB Corporate Center, Cebu Business Park, Cebu City 6000, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-04-18T16:00:00+00:00Job closed.
Job Description
1. Management of Scope of Work:
- Ensuring contracts are carried out according to agreed terms
- Ensure that contract terms and conditions are met
- Assisting customers with using our services throughout projects
2. Management of Client Relationship:
- Foster positive relationships with our customers as their primary point of contact
- Help clients implement services and plan projects effectively
- Address customer issues with speed and efficiency
- Prepare reports on project performance
3. Management of Business Relationship:
- Helping solve client problems and managing financial aspects of contracts
- Manage invoices and bills for assigned customers
- Identify upselling and cross-selling opportunities
- Work with sales teams to generate new business
Minimum Qualifications
- Proven experience as an Engagement Manager
- Project management experience
- Background in sales and customer service is a plus
- Proficient in MS Office and CRM/project management software
- Technology savvy and willingness to learn new technology platforms
- Strong organizational and multitasking skills
- Customer-oriented approach
- Excellent verbal and written communication abilities
- Sharp business acumen
- Problem-solving aptitude
- BSc/BA in Business or similar field
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- FLB Corporate Center, Cebu Business Park, Cebu City 6000
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About Amihan Global Strategies Philippines Inc. (AGSX)
Amihan is a Filipino term describing the season dominated by favorable trade winds, an homage to merchants trading goods in Asia, connecting the region to the global economy.
We believe in the power of data and technology to effect waves of positive transformation in our society. The strategies we design and technologies we create for our partners work toward long-term, sustainable growth in this rapidly changing digital world. We bring together globally educated and homegrown professionals, leveraging expertise with local knowledge to transform how we do business in the Philippines and ASEAN.