

Technical Analysts for Financial Software | Fort BGC
Aces Call Center Jobs Inc.
- Taguig, PhilippinesTaguig, Metro Manila, Philippines, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- ₱30,000.00 - ₱40,000.00 / monthPHP300004000030000MONTH
- Full timeFULL_TIME
Expired 2 months ago
2023-10-15T16:00:00+00:00Job Description
1. Handle technical concerns from users relating to the financial software use and functionalities.
2. Raise call tickets and see through resolution of issues.
3. File tickets for enhancement and/or bug fixes encountered by users.
4. Test the system and close tickets for resolved issues.
Minimum Qualifications
1. Filipino
2. Graduate/Undergraduate of any College degree. Open also to High school or Vocational course graduates with technical background.
3. Amenable to shifting schedule - including Night Shift
4. Good to Excellent oral and written English communication skills
5. Hands-on experience in using SQL and UNIX. Knowledge in Open VPN, data back-up and restore.
6. At least 1 year database management experience (any industry) OR 1 year technical support or IT Helpdesk experience in Financial and Banking industry.
Perks and Benefits
Paid Sick Leave
Paid Vacation Leave
Performance Bonus
Recruitment / Signing Bonus
Licenses and Certifications
- IBM System p, AIX and UNIX
- MySQL
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- Taguig, Metro Manila, Philippines
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