Search Engine Technical Support Specialist | Fort Bonifacio, BGC

Aces Call Center Jobs Inc.

  • Taguig, Philippines
    605, McKinley Parkway, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
  • 23,000.00 - 30,000.00 PHP / monthPHP23,000.0030,000.0023,000.00MONTH
  • Full time
Posted 5 months ago and deadline of application is on 17 Jan
Recruiter was hiring 2 hours ago

Search Engine Technical Support Specialist | Fort Bonifacio, BGC

Aces Call Center Jobs Inc.

Job Description

  • Respond to requests for technical assistance
  • Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.
  • Monitor and respond quickly and effectively to requests received
  • Ability to identify and organize tickets according to priority and forward tickets to engineers and techs
  • Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem
  • Validate the set-up process
  • Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently
  • Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback

Minimum Qualifications

  • At least High School graduate
  • Previous technical support experience of at least 6 months in a BPO setting
  • Excellent written and spoken English communication skills
  • Proficient in computer applications (MS Word and Excel) with typing speed of 35wpm
  • Willing to be assigned in Fort Bonifacio (Bonifacio Global City) in Taguig or McKinley Taguig

Perks and Benefits

  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Transportation Allowances Transportation Allowances
  • Performance Bonus Performance Bonus
  • Recruitment / Signing Bonus Recruitment / Signing Bonus

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
IT and Software
Educational requirement
Graduated from high school
Recruiter response to application
Always 
Office Address
605, McKinley Parkway, Taguig, Metro Manila, Philippines
Industry
Call Center / BPO
Vacancy
50 openings
Website
https://acesjobs.com.ph/

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Aces Call Center Jobs Inc.

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. Why Join Us? DISCOVER UNLIMITED JOB POSSIBILITIES CONVENIENCE One Stop Shop - One Day Hiring Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified. Since 2011, over 10,000+ jobseekers found their job through ACES! CHOICES Comprehensive Active Jobs Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS) Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers. CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Check to qualified hires. It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 SODEXO Gift Checks to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES. Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of SODEXO Gift Checks to thousands of jobseekers hired through ACES. ________________________________________ Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within: • Makati City • Ortigas Center • Mandaluyong City • Pasig City • Masinag, Antipolo • Taguig City - Fort Bonifacio • Quezon City - Libis, Commonwealth, Fairview • South Luzon Area - Sucat, Alabang, Laguna • Cebu City • Other Areas Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions: • Inbound and Outbound Customer Service Reps (CSR) • Hotel Reservations and Sales or Online Hotel Booking Agents • Technical Support Representatives (TSR) for various industries • Internal Help Desk Officers • Insurance Account Services • Financial Services Agents - Fraud, Mortgage, Brokerage • Collections Account - Credit Analysts, Collection • Banking and Finance • Multi lingual or bi lingual (English, Bahasa, Japanese, Mandarin, Cantonese, Thai Spanish and other bi-lingual) - BASIC PAY can be as high as 68,000 pesos • Billing Account Services • Travel Booking / Airline Ticketing Account • Pioneer Account / Local accounts • DAYSHIFT - CSR / TSR • BPO jobs in the Philippines in Sales Finance Customer Service CSR TSR technical support CCR Healthcare insurance Telco Bank and thousands of other vacancies
People who applied to this job also applied to