Customer Relations Officer | Medical | Alabang
- Muntinlupa, Philippines, Alabang–Zapote Road, Muntinlupa, Metro Manila, Philippines, Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippines
- 15,000.00 - 30,000.00 PHP / monthPHP15,000.0030,000.0015,000.00MONTH
- Full time
- Research required information using available resources.
- Route calls to appropriate resource.
- Keep equipment operational by:
- Following established procedures.
- Reporting malfunctions.
- Answer inquiries by:
- Clarifying desired information.
- Researching, locating, and providing information.
- Keep records of all conversations in our call center database in a comprehensible way.
- Complete call logs.
- Inform clients by:
- Explaining procedures.
- Answering questions.
- Providing information.
- Customer service experience in any industry is a plus but not required.
- Previous technical background is also a plus.
- Fresh graduates are also welcome to apply.
- Average to advanced written and spoken English.
- Average to advanced knowledge in web navigation.
- Amenable to shifting schedules including NIGHT SHIFTS.
- Day shift is also available.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Child Care Benefits
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Transportation Allowances
- Free Lunch or Snacks
- Performance Bonus
- Recruitment / Signing Bonus
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