End User Computing Services Manager  


  • Taguig, Philippines
    NAC Tower, 32nd Street, Bonifacio Global City, Taguig, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired a month ago

Job closed.

Job Description

The purpose of the role is to lead and oversee the delivery of the End User Computing services covering the IT Support, Service Desks, printer management, Workplace tools (Google & Microsoft) and associated tools/ticketing systems to ensure that agreed End User Computing Service Levels across Aboitiz Power business units are met. Management of internal stakeholders’ expectations and building partnership with external service providers are key to the success of the role.

The role also covers driving IT Operational Excellence in the area of End User Computing service delivery by enabling the team to comply with global standards (e.g., ITIL) and building the required technical capabilities as well.

Prior to transitioning to full IT Infrastructure service management, the primary purpose of the role is to manage the federalization of IT Infrastructure for AP in a way that ensures seamless transition and hand-over.

Minimum Qualifications

  • Bachelor’s Degree in Information Technology, Computer Science, Engineering, or any 4-year related course
  • At least 10 years experience in End User Computing Operations and Management related role
  • at least 5 years managerial role in End User Computing Services Operations and Maintenance
  • At least 3 year experience as a project team member of any IT infrastructure / End User Computing related project
  • ITIL V4 foundation is required, Other industry Certifications/ Trainings on specific IT technologies/platforms (i.e. Azure / GCP) are a plus but not required

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
NAC Tower, 32nd Street, Bonifacio Global City
Oil / Energy / Solar / Greentech
1 opening

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About AboitizPower

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. At AboitizPower, we transform energy for a better world. When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training. We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process. AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 1. Aboitiz Power Corporation Website: https://www.aboitizpower.com 2. Careers Website: https://careers.aboitizpower.com 3. LinkedIn: https://www.linkedin.com/company/aboitizpower

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