Serverless Application Support Engineer (Cloud App Engine)  

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

What you’ll do:

• Provide technical support to resolve customer issues related to Serverless applications.
• Responsible in diagnosing and troubleshooting problems related to cloud-based solutions
• Collaborate with a group of engineers and consultants to deliver global customer support for Serverless technologies, including Cloud Run, Cloud Function, and Google App Engine.
• Conduct in-depth analysis of system and configuration issues, employing effective diagnostic techniques, resolution strategies, and the implementation of new investigative tools to optimize serverless architectures for performance, scalability, and cost-efficiency.
• Work with Customers, Partners to provide tailor-fit solutions for their production concerns.
• Provide Google Cloud best practices and recommendations to clients and stakeholders

Here’s what you’ll need:

• 2-3 years of experience using Serverless environment (App Engine, Cloud Run, Google Cloud Functions, or other Cloud Platforms such as AWS Lambda and Azure Functions).
• Knowledgeable with the Google Coud platform or any Cloud Technologies (AWS, Azure).
• Proficient in programming languages commonly used in serverless development, such as Python, C, C++, Node.js, Java, JavaScript, etc.
• Experience in system administration tasks in Linux, Unix, or Windows.
• Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical colleagues and present findings to management.
• Amenable for a full RTO setup and flexible working schedule