Risk and Compliance Team Lead - Quality Assurance
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
The Compliance Analyst is expected to provide support to the Compliance Associate Manager. Duties may include, but are not limited to:
- Assist with maintaining operational compliance with client's policies and applicable laws, accreditation standards, contract and delivery center requirements by partnering with Operations Management and support teams.
- Provide compliance directives, updates and establish programs to foster compliance (such as making presentations and holding conference calls about compliance issues, sending email reminders about compliance practices, auditing, etc.).
- Assist in reviewing and monitoring compliance with contractual requirements and remediation of observations. Update contract compliance tracker and publishes the same.
- Research and follow up on non-compliance until closure and escalates any non-compliance in a timely manner. Report compliance status on issues to Compliance Leadership and Service Delivery Leads.
- Maintain compliance risk logs and track items until resolution to demonstrate mitigation efforts.
- Confirm accuracy of regulatory reports and deliverables, and submit by due dates.
- Assist in monitoring Corrective Action Plans to closure and confirm improvement is sustained.
- Assist in investigating and monitoring complaints and disclosures.
- Conduct periodic floor walks to validate compliance with security and technological controls with emphasis on BPO Baseline Policies, URAC and other contractual security audit parame
Minimum Qualifications
- Open to College graduate and undergraduate with relevant work experience in Risk and Compliance
- Must have at least 7 years of experience in Risk and Compliance
- Must have at least 3 years of experience as Risk and Compliance Team Lead
- Minimum of 2-3 years related regulatory or compliance experience/exposure with ability to analyze, write, and integrate highly technical information into action plans
- Requires analysis and solving of moderately complex problems
- Must be proficient in MS Excel
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.