Measurement, Reporting & Analytics Manager - 1782
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!
We’re looking for a Measurement, Reporting & Analytics Manager, what does it take to become one?
Think of yourself as the person who is responsible for gathering and documenting requirements, designing, tracking, reporting and analyzing key organizational and operational reports.
As a Measurement, Reporting & Analytics Manager, you will be responsbile in doing the following tasks:
- Set direction for overall reporting needs
- Prepare monthly operational reports (e.g., Scorecard, Client Satisfaction, Expectation Management, CCG, etc.). The reporting areas including the following:
- Client Satisfaction
- Expectations Management
- Contract Commitment Graphs
- Contract Performance Variances
- EACs
- Objectives Performance Scorecard
- Solution Contingency
- Executive Scorecard
- Quality Assurance
- HRE / Early Warning
- Track and report quality performance for organizations supporting the business
- Prepare reports and/or materials for within and across the business as well as for management and key stakeholders
- Provide ad hoc reports and queries
- Maintain master report inventory
- Lead the development and management of initiatives associated with Reporting
- Help define next generation reporting tools and processes
- Participate in/lead special projects as needed
Minimum Qualifications
We're looking for an experienced professional with the following skill set:
- Big Data Analytics
- Metrics and Predictive Analytics
- Operations Management
- Quality Assurance
- SLA (Service-Level Agreement) Management
The company provides an equal opportunity employment and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Jobs Summary
- Job Level
- Director / Executive
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila