Support Associate | American Academy
51Talk
- Pasig, PhilippinesPasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-05-14T16:00:00+00:00Job closed.
Job Description
Responsibilities:
- Answer inquiries of home-based online English Teachers based in the US via call, email, or chat.
- Assist Teachers in resolving concerns related to their lessons, attendance, tools, and teaching materials.
- Monitor the performance of Teachers and coach them if necessary.
Minimum Qualifications
- Bachelor's degree in any field.
- Excellent communication skills.
- 3 to 5 years BPO experience handling US accounts.
- Experience in handling inbound, outbound, email, and chat support (multi-skilled) is an advantage.
- Willing to work in Ortigas Center, Pasig City.
- Willing to work on these shifts / schedules:
- Morning to mid-shift
- Weekends
- Holidays
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Pasig, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About 51Talk
51Talk is a leading global online English-education platform. We connect our community of 8000+ teachers around the world to children eager to learn English through our 1:1 online virtual classrooms.
As a publicly-listed company on the New York Stock Exchange (NYSE: COE), we have been recognized as a thought-leader and pioneer in the global online-education industry. 51Talk is the only online education company recognized in the prestigious Deloitte Technology Fast 50 China list for 2015.
So if you want to make a difference in the lives of young learners and want to earn money from the comfort of your own home. Join our team of 8000+ teachers worldwide. Apply now.