Service Advisor
Toyota Bacoor Cavite, Inc.
- Bacoor, PhilippinesBacoor, CALABARZON, Bacoor, CALABARZON, Philippines, PhilippinesBacoorCALABARZONPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
The Service Advisor’s job is to (a) understand customer requests and concerns regarding their Toyota vehicle (b) recommending and prescribing the proper/required procedures to address such concerns. (c) ensure such procedures are properly executed and customer concerns are addressed and (d) communicate with the customers in order to ensure customer satisfaction. Effective service advisors are also able to recommend appropriate upgrades and/or pre-emptive solutions in view to enhancing customer experience in owning a Toyota vehicle.
Minimum Qualifications
- Candidate is ideally a mechanical engineer. At a minimum, he should have at least a diploma in automotive course or equivalent.
- Past experience as a repairman is desirable
- Ability to exercise flexibility, initiative, good judgement and discretion
- Possess good communication skills, good leadership skills, good time management and knowledgeable in customer care procedures.
- Strong analytical and planning skills.
- Good communication and presentation skills.
- Excellent problem-solving skills.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Bacoor, CALABARZON, Philippines
About Toyota Bacoor Cavite, Inc.
Toyota Bacoor, Cavite, Inc. (TBR) was incorporated on January 21, 2015 with the primary purpose of selling Toyota Brand motor vehicles and parts, as well as auto maintenance services including repairs.
TBR is located along Bacoor (formerly Molino) Boulevard, Barangay Mambog IV, Bacoor City, Cavite. Its location makes it accessible to the cities of Bacoor, Imus, Kawit and General Trias and neighboring towns.
The facilities of TBR include a total lot area of 9,500 sqm and total floor space of approximately 18,000 sqm. The facilities are designed to accommodate sales volume of upwards of 300 units of vehicles per month and repair volume of over 120 units each day. Service facilities include regular maintenance, general repairs as well as automotive body and paint shop. TBR will also covering used car sales as part of its operations.