Client Support Associate

SG Interactive, Inc.

  • Makati, Philippines
    Salcedo, Makati, Kalakhang Maynila, Philippines
    Kalakhang Maynila
  • Full time
Posted a month ago and deadline of application is on 17 Jan
Recruiter was hiring a day ago

Client Support Associate

SG Interactive, Inc.

Job Description

  • Maintain, expand and re-engage with the current database of prospects to generate qualified leads & meetings for SG Interactive’s Sales Team.
  • Exhibit the organizational skills to efficiently manage an individual pipeline of prospects to the point where a meeting is scheduled.
  • Coordinate with U.S Sales Team and appropriate decision makers of targeted organization.
  • Must follow up with prospects in a timely manner.
  • Coordinate with Sales and Marketing team to execute successful marketing campaigns.
  • Use online resources to map out organizations and determine potential initial points of contact.
  • Identifying opportunities, developing and implementing Account Action plans.
  • Developing customer marketing concepts that will increase SG Interactive’s Exposure.
  • Effectively maintaining records of sales contacts, sales activities and customer interactions utilizing SG Interactive’s management platform.

Minimum Qualifications

  • A 4-year degree in business or related subject is preferred or equivalent experience
  • 1 to 3 years of BPO, Inside Sales, or Prospecting experience
  • Excellent Verbal & Written English skills with no accent
  • Experience in a customer facing cold calling role
  • Ability to work effectively without consistent direct supervision
  • Must be detail oriented with a strong ability to interpersonal communication
  • Strong verbal and written communication skills
  • Team player with exceptional networking skills
  • CRM experience is highly preferred
  • Show an ability to conduct research using various online resources
  • Must show advanced problem-solving skills relating to diligently researching out to prospective clients
  • Basic Microsoft Office skills
  • Willing to work on shifting schedule

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Transportation Allowances Transportation Allowances
  • Free Lunch or Snacks Free Lunch or Snacks

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Salcedo , Makati, Kalakhang Maynila, Philippines
Graphic Design / Web Design
5 openings

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About SG Interactive, Inc.

We are a premiere Software and Design agency expanding our operations to Makati City, Philippines. We design presentations that sell. Invest in a great first impression and upgrade your PowerPoint presentation. By hiring a PowerPoint Expert, you'll take your presentation to the next level. Our experienced designers can transform your existing presentation into sales perfection.