IT CRM Application Officer
PT Smartfren Telecom
- South Tangerang, IndonesiaJl H. Agus Salim 45, Menteng, Jakarta Pusat, DKI Jakarta 10340, id, South Tangerang, Banten, IndonesiaSouth TangerangBantenIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- As 2nd layer support of CRM-API/CRMWEB/UIP/MYSF/AOTA/Prov/Selfcare regarding services and applications.
- Perform problem analysis of CRM-API/CRMWEB/UIP/MYSF/AOTA/Prov/Selfcare service.
- Perform problem escalation to Vendor or IT Development if problem cannot be solved.
- Perform day to day operation of CRM-API/CRMWEB/UIP/MYSF/AOTA/Prov/Selfcare services availability.
- Perform deployment of new application feature into production.
- Internal Apps Development.
- Supporting non-Selfcare system problem/enhancement
Minimum Qualifications
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Have good experience in a Linux servers, IBM AIX, HP NonStop, HP Unix, Sun Solaris, Windows Servers computing environment.
- Have good skills in programming language (php, phyton), Linux environment & command, SQL (MySql, Postgres, Oracle).
- Understand SDLC process, bash script, No-SQL, virtualization is beneficial.
- Have good experience in Provisioning, CRM and Billing System (preferable).
- Have good communication with english and mandarin (preferable).
- Have good analytical, team work, and dependable
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Jl. Pahlawan Seribu. CBD BSD Lot 12.A Serpong Utara, Lengkong Gudang, Tangerang, Kota Tangerang Selatan, Banten 15326
About PT Smartfren Telecom
PT Smartfren Telecom Tbk is one of the leading telecommunication service provider in Indonesia for the retail and corporate segments. Smartfren began operating in Indonesia since 2011. In 2015 Smartfren innovate with the launch of 4G LTE Advanced services in Indonesia as well as a leading 4G operator that has the widest coverage of 4G LTE in Indonesia today.