IT Operations
FIFGROUP
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired a year ago
2023-07-28T17:00:00+00:00Job closed.
Job Description
- Receive, record, and classify every form that related to service requests from owner and incident for making decision in the process
- Perform initial settlement of service requests from owner and incident
- Conduct escalation to the next parties if there is any request or incident that can’t be resolve by service desk
- Reporting IT service & incident to FIF management during a certain period
Minimum Qualifications
- Bachelor degree, preferably in management, technical information, & informatics management
- Proficiency in operating Windows Operating System and Microsoft Office
- Proficiency in programming language and database tools
- Have a good driving force, courage, and integrity
- Proficiency in planning & driving action skills
- Able to work in customer focus manner
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Menara FIF (Head Office) Jl. TB Simatupang Kav 15 Cilandak, Jakarta Selatan 12440
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About FIFGROUP
FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.