PT. Prima Vista Solusi
PT. Prima Vista Solusi

IT Merchant Support  

PT. Prima Vista Solusi

  • Jakarta Selatan, Indonesia
    16th, Jalan Jenderal Sudirman, Karet Kel., Setiabudi, Jakarta Selatan, DKI Jakarta, Indonesia
    Jakarta Selatan
    DKI Jakarta
  • Full timeFULL_TIME
Job closed.

Job Description

  • Assist the operational team (helpdesk) in overcoming problems that cannot be resolved such as problems from merchants that are not related to hardware issues, and transaction testing (EDC TID Dummy) as validation of problems.
  • Assist the operational team in overcoming the constraints of the tools being used, such as the use of W-track, TAMS, (atome upload profiling) and Vericentre (TMS).
  • Monitoring and analyzing NOC, related to: Payment system applications (NAC, TLE, Poshub, HLE, MSA, Batching Report, Bank SFTP report), network connection links to Banks and Non-Bank Institutions and performance servers.
  • Document incoming incident reports to facilitate the investigation process (eg EDC bugs, etc.).

Minimum Qualifications

  • Bachelor’s Degree in IT/Computer related major from reputable university with GPA > 3.00.
  • Understand IT software or / and system development life cycle.
  • Familiar in Network and
  • Familiar in Server

Perks and Benefits

  • Performance BonusPerformance Bonus
  • Medical / Health InsuranceMedical / Health Insurance
  • Life InsuranceLife Insurance

Required Skills

  • Computer Networking
  • Cisco Networking (CCNA)

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Jalan Jenderal Sudirman, Karet Kel., Setiabudi
Information Technology / IT
1 opening

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About PT. Prima Vista Solusi

PT. Prima Vista Solusi is one of the leading payment technology in Indonesia, supporting major financial institutions and retailers in Asia Pacific. With over 500 technical staff strengths in over 50 cities nationwide, we are committed to work in partnership with reputable financial institutions enable the latest technology innovations boost the growth of electronic payment in Indonesia.

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