Customer Service Associate
Nagase Philippines International Services Corporation
- Makati, Philippines12F, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱20,000.00 - ₱25,000.00 / monthPHP200002500020000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Monitors all out going deliveries and incoming shipments by coordinating with warehouse personnel and service providers
- Updates stock inventory report of each customer to guarantee availability of stocks
- Timely prepares delivery/outbound documents such as Sales Invoice, Delivery Order, Shipping Instruction & sends to warehouse and customer
- Prepares inbound documents such as goods received note, supplier invoice, estimated cost, and billing to broker/ service provider.
- Follows up forecast from customers to ensure timely ordering of stocks
- Processes insurance application of damaged goods
- Updates stock monitoring of assigned end-user, and sends the data to Sales PIC
- Follows up delivery schedule with customer to ensure that distribution of services is on time and of high quality
- Updates the outstanding Sales Orders and Trading Contracts in SAP to ensure accuracy of records
- Send monthly PO balance report to customer
- Mail out the invoices to customers timely
- Follow up with customer on their payment schedule
- Performs other related work which may be assigned by the leader or manager from time to time
- Do the stock inventory count and reconciliation
Minimum Qualifications
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Proven skills in import and export transactions (shipments)
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Good interpersonal skills and has an above average communication and efficient follow up skills
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Highly organize and can apply time management
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Very good working knowledge of business financial software and logistics
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Can work under pressure and has eagerness to learn new things.
Perks and Benefits
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Salcedo Tower 169 H.V. Dela Costa St. Salcedo Village, Makati City
About Nagase Philippines International Services Corporation
Nagase Philippines international Services Corp are wholly-owned subsidiaries of Nagase Co. Ltd., one of the leading trading house in Japan. Starting from plastic, chemical and electronics business, Nagase Philippines expanded its business segment to Medical devices, Food & Beverages and Radiation detection services. With our own technology and global network built over 180 years of history, we deliver best solutions to our valued clients.