Warranty Specialist
MONARK EQUIPMENT
- San Pedro, Philippines, South Expressway, Corner Magsaysay Road, San Pedro, Laguna, San Pedro, CALABARZON, PhilippinesSan PedroCALABARZONPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Administers and maintains warranty registrations, claims, and records within Caterpillar and Allied products warranty guidelines with the objective of providing support to Service and Sales for the fulfillment of the company’s service obligations to its clients and customers and to replenish dealer expense acquired during the warranty period. Handles minor technical inquiries and issues as directed.
Duties and Responsibilities:
- Nurtures healthy business relationships and regularly communicates with customers in order to ensure continued customer satisfaction.
- Maintains proper tagging and storage of identified warranty failed iron to ensure prompt response to Parts Return Request (PRR) from the principal. Conducts regular disposal of failed iron and maintain records as required.
- Coordinates with Tool Room Supervisor and administers Tools Warranty in order to ensure tool requirements are met and repairs are completed correctly, promptly and safely.
Minimum Qualifications
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Graduate of any Engineering course;
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With three to four (3-4) years’ related work experience in Heavy Equipment/Gen Set services;
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Strong analytical and planning skills, good communication & presentation skills and excellent problem-solving skills;
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- General Services
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- South Expressway, Corner Magsaysay Road, San Pedro, Laguna
About MONARK EQUIPMENT
MONARK EQUIPMENT is the sole authorized dealer of CATERPILLAR, the world’s leading manufacturer of construction, industrial & mining equipment, diesel & natural gas engines. We ensure a quality of work that exceeds our customer’s expectations as we continue to deliver our commitment of excellence.
Enjoy the best of Industry Benefits! Quarterly Incentive Program for ALL positions PLUS! ADDITIONAL Quarterly Service Incentive for Technical Positions, Comprehensive Medical Program, Group Accident & Life Insurance, Sustaining Retirement Plan, 5 Day Work Week, Trainings Local and Abroad, Attractive allowance and leave schemes for Technical Positions, Year-round dynamic activities for ALL employees.