Reservations Specialist
ELITE HAVENS
- Makati, Philippines5th Floor, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job Description
Do you picture yourself as a well-organised Reservations Specialist who can multitask? Can you respond to a customer's requests and concerns swiftly and professionally? Would you like to be part of a growing organisation with a fun work culture and deep roots in the Asian hospitality market? If the answers are all a resounding yes, get in touch with us and send in your resume.
- Maintain professional standards in all activities, coordination and transactions
- Coordinate and transmit information about availability, rates, and other aspects as requested by the client
- Respond to client requests, requirements and concerns
- Handle client concerns within 24 hours
- Achieve pre-agreed rental targets and confirmation rates consistently
All interviews will be conducted online.
Only Shortlisted Candidates will be contacted through email and sms.
Minimum Qualifications
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Bachelor's degree in Hospitality, Tourism, or Hotel Management
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Entry-level role for fresh graduates or up to one (1) year of experience
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All positions are only open to Manila-based applicants
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Computer savvy
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Highly confident in verbal and written communication
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Proactive and exude strong customer service and interpersonal skills
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Excellent organization and prioritization skills
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Strong logic and problem-solving skills
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Skilled in lateral thinking along with the capacity to search out and solve customers’ requirements
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Willing to work through various shifts (7 AM – 4 PM, 9 AM – 6 PM, 12 PM – 9 PM), weekend work, and holidays
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You should have a work-from-home setup for the current scenario, with presence required on some days in the office.
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Stable internet connection at home
Perks and Benefits
- Work from Home
- Special Leave Benefits for Women
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Preferred Courses
- Hospitality Management [Tourism]
- Tourism & Hospitality Management [Hospitality Management]
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Gloria Bldg. 109 Aguirre St. Legaspi Village Makati City