Customer Service Representative (CSR)

Lamudi

  • Makati, Philippines
    Unit 32AD BPI-Philam Life Makati, 6811 Ayala Avenue Makati City 1226​, Philippines, Makati, Metro Manila, Philippines, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • Full time
Recruiter was hiring a day ago

Job Description

Mission: The Customer Service Representative/Lead screener shall be responsible for following up on all leads. They shall screen all leads, eligible for screening and match the homebuyer’s requirements with the available listings. For Key accounts, they qualify leads and communicate the status of the leads with the individual clients. They shall possess a high level of communication and coordination skills to facilitate the seamless flow of data between Lamudi & clients and should be customer-oriented at all times.

Responsibilities:

  • Screen all leads
  • Connect buyers and sellers through Leadmax
  • Screen Key Account Leads & communicate leads with client
  • Prepare and communicate key client information with other departments, notably Account Management & Sales
  • Update leads database
  • Constant communication and feedback with clients, sales and account management

Minimum Qualifications

Accountabilities:

  • Client Lead Volume satisfaction
  • Client and Sales communication
  • Documentation and Reporting

Key Competencies:

  • Open for graduates
  • Quality Oriented
  • Outgoing
  • Communicative
  • Self-disciplined
  • Customer-oriented
  • Team Player
  • Technical
  • Responsible

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Always 
Office Address
Unit 32AD BPI-Philam Life Makati, 6811 Ayala Avenue Makati City 1226​, Philippines, Makati, Metro Manila, Philippines
Industry
Online Real Estate Marketing
Vacancy
2 openings
Website
http://www.lamudi.com.ph/

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About Lamudi

Lamudi the leading real estate platform in the Philippines, offering sellers, buyers, and renters a secure and user-friendly website to find or list properties. Serving as the connection between property seekers and sellers, Lamudi helps individuals find their ideal property for personal use or investment purposes. It is currently operational in several countries across Latin America, Africa, Middle East, and Southeast Asia. Our Philippine team is dedicated to empowering property consumers by providing them with over 100,000 listings, and by supplying the most relevant and up-to-date information in the real estate market today through our Journal, research articles, and annual whitepaper. Lamudi is an online venture by Rocket Internet, the company behind websites like Lazada, Zalora, Groupon, Foodpanda, and Carmudi. Backing from the largest, fastest, and most successful international website builder and accelerator has transformed Lamudi into an innovative company that offers tremendous professional and personal development. Exciting opportunities lie ahead for Lamudi, and we want to take you with us. Check out our job openings and be part of our team! About Rocket Internet Rocket Internet is the largest, fastest and most successful online venture builder and accelerator worldwide. Since 1999, Rocket Internet built more than 180 leading companies in 50+ countries and created over 20,000 jobs. Moreover, Rocket Internet implements promising business models and supports its ventures with unrivalled capabilities in online technology, marketing, business intelligence, operations, global rollout and funding. Some of the best-known projects locally are Zalora, Lazada, Carmudi, Food Panda and many more.
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