Kompas Gramedia
Kompas Gramedia

CRM Officer  

Kompas Gramedia

  • West Jakarta, Indonesia
    Jl. Palmerah Barat No. 29-37, Jakarta 10270, West Jakarta, DKI Jakarta, Indonesia
    West Jakarta
    DKI Jakarta
  • Full timeFULL_TIME

Expired 16 days ago

Job closed.

Job Description

  • Menganalisis tren, profile customer, memberikan rekomendasi analisa kepada tim sales dan melakukan report seluruh program campaign CRM.
  • Menindaklanjuti serta mengoptimalkan kinerja dari seluruh channel dalam CRM (Email, Whatsapp, Aplikasi) berdasarkan hasil analisis data.
  • Membuat dan mengelola konten kreatif untuk channel CRM (Email, Whatsapp, social media)
  • Organize dan mengelola event / member activity untuk meningkatkan customer loyalty Gramedia
  • Mengelola seluruh member Gramedia dan membuat berbagai program retention dan akuisisi

Minimum Qualifications

  • Pendidikan minimal S1(Marketing/Marcomm/PR/Manajemen)
  • Kreatif dan memiliki skill problem solving
  • Mampu menganalisis data dan terbiasa menggunakan Excel
  • Technology Savvy, dan mengetahui tools CRM
  • Berpengalaman mengoperasikan dan melakukan analisa di business analytics tools (PowerBI, atau Google Data Studio)
  • Mampu berkomunikasi baik, bekerja dengan tim.

Perks and Benefits

  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Analyzing Data

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Jl. Palmerah Barat No. 29-37, Jakarta 10270
Media Production
1 opening

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About Kompas Gramedia

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives. Our vision is to enlight all the people in Indonesia with all the knowledge we have.

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