CRM Officer
Kompas Gramedia
- West Jakarta, IndonesiaJl. Palmerah Barat No. 29-37, Jakarta 10270, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired a month ago
2024-03-29T17:00:00+00:00Job closed.
Job Description
- Menganalisis tren, profile customer, memberikan rekomendasi analisa kepada tim sales dan melakukan report seluruh program campaign CRM.
- Menindaklanjuti serta mengoptimalkan kinerja dari seluruh channel dalam CRM (Email, Whatsapp, Aplikasi) berdasarkan hasil analisis data.
- Membuat dan mengelola konten kreatif untuk channel CRM (Email, Whatsapp, social media)
- Organize dan mengelola event / member activity untuk meningkatkan customer loyalty Gramedia
- Mengelola seluruh member Gramedia dan membuat berbagai program retention dan akuisisi
Minimum Qualifications
- Pendidikan minimal S1(Marketing/Marcomm/PR/Manajemen)
- Kreatif dan memiliki skill problem solving
- Mampu menganalisis data dan terbiasa menggunakan Excel
- Technology Savvy, dan mengetahui tools CRM
- Berpengalaman mengoperasikan dan melakukan analisa di business analytics tools (PowerBI, atau Google Data Studio)
- Mampu berkomunikasi baik, bekerja dengan tim.
Perks and Benefits
Maternity & Paternity Leave
Required Skills
- Analyzing Data
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Palmerah Barat No. 29-37, Jakarta 10270
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About Kompas Gramedia
Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.
Our vision is to enlight all the people in Indonesia with all the knowledge we have.