Product Operations Manager | Product Marketing  


  • Makati, Philippines
    55 Paseo de Roxas, Makati, 1225 Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired 7 years ago

Job closed.

Job Description

The scope of the Product Operations team is to improve our client’s experience and understanding of our end-to-end recruitment product thru operational management AND product marketing.You will collaborate closely with PMs for newly-released product and features to help project manage the launch and continuous operations thereafter. In this capacity your team will partner and integrate closely with Product Managers and Engineering to bring an operational mindset to product development.


  • Product Marketing for Kalibrr’s SaaS Platform
  • Operational Management for Kalibrr’s SaaS Platform


Product Marketing

  • Draft and implement communication plans for product changes to our clients thru email marketing, videos, blogs, or landing pages.
  • Inform sales and customer success team of product changes thru training sessions, blogs, videos, guides, and other paraphernalia.
  • Initiate the creation of collateral and sales tools by marketing communications by initiating the updates to collateral and providing the know-how.

Operational Management

  • Handle the prioritization of day-to-day technical issues to ensure the most important problems of our clients are solved first and escalated promptly.
  • Meet and improve SLAs of technical issues and business requests.
  • Triage day-to-day requests from Indonesia and Philippine teams.
  • Project manage the implementation of non-core project requests from local client teams.

Minimum Qualifications

For this role, you absolutely must have:

  • Good English copywriting skills and excellent communication skills.
  • A background in tech (either your education or thru your former work experience).
  • Empathy for our users and the Kalibrr problem.
  • A process-driven mindset.
  • Grit.

Bonus Points Time!

  • A college degree.
  • Experience in managing operations for SaaS software.
  • Experience in managing SaaS deployments for Fortune 500 companies.
  • Experience in managing accounts.
  • Project management.
  • Video editing skills.
  • Content marketing skills.
  • Programming skills.

Perks and Benefits

  • FlexitimeFlexitime
  • Work from HomeWork from Home
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Medical / Health InsuranceMedical / Health Insurance

Required Skills

  • Copywriting
  • Operations Management
  • Project Management

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
55 Paseo de Roxas, Makati, 1225 Metro Manila, Philippines
Computer Software / Engineering
1 opening

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About Kalibrr

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals.
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