Training Supervisor

JC Worldwide Franchise Inc.

  • Makati, Philippines
  • 25,000.00 - 30,000.00 PHP / month
  • Full time
Posted 17 days ago and deadline of application is on 30 May
Recruiter was hiring a day ago

Training Supervisor

JC Worldwide Franchise Inc.

Job Description

  • Provides training and information on the business policies and procedures
  • Assist in training, assigning and directing work, appraising performance,discipline employees, addressing complaints and resolving problems
  • Participates and contributes in the training needs which are assigned by Franchise Relations Manager
  • Creates Training materials based on the training design which includes Franchise Manual Guides, Presentation Slides and supplementary materials for all types of training programs
  • Facilitates Train the trainer Sessions regarding content and curriculum on the assigned Training program
  • Mentors and guides all personnel on all customer satisfaction
  • Provides weekly and monthly reports to the Department Head regarding Training Performance analysis, Projects and Results
  • Identify and assess future and current training needs
  • To act as professional contact with client for contractual matters
  • Develop and implement procedure and administration in compliance with company policy
  • Maintain contractual records and documentation such as customer information sheets
  • Ensure that all contracts are updated, signed, notarized and delivered to the client in a timely manner
  • Organize facilities and manage all events details and conduct pre-and-post event evaluations and report on outcomes
  • Research market, identify event opportunities and generate interest

Minimum Qualifications

  • Proficient in Microsoft (MS Word, Excel, PPT)
  • Excellent in communication skills both oral and written including the ability to prepare reports, proposals and procedures
  • Tactful and discrete when dealing with people and confidetial information
  • Ability to work with various departments and foster teamwork
  • Can Handle many projects/assignments at the same time
  • Preferably supervisor or at least 2 years of experienced employee specialized in Training
  • Experience in developing strategic relationships with partners or potential customer. Works with marketing, sales and product development teams to implement business development initiatives
  • Maintain standards of conduct as well as highly confidential nature of work
  • Ability to analyze training needs to develop new training programs or modify and improve existing programs

Perks and Benefits

  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Medical / Health Insurance Medical / Health Insurance
  • Employee Discounts Employee Discounts
  • Transportation Allowances Transportation Allowances

Required Skills

  • Relationship Management
  • Customer Service
  • Critical Thinking
  • Leadership skills

Jobs Summary

Job level
Associate / Supervisor
Job category
Administration and Coordination
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
1196 Batangas , Makati, Metro Manila, Philippines
Retail Industry
1 opening

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About JC Worldwide Franchise Inc.

Founded in 2006, JC Worldwide Franchise Inc. was the brainchild of two young entrepreneurs Jonathan So and Carlito Macadangdang Jr. The two childhood friends recognized the market potential of food franchising and explored into its many aspects. Thus, what started out as an idea to franchise came the realization that establishing their own franchising company was the more viable path to take. JC Worldwide Franchise Inc. first launched its first brand of food stall Jo's Waffle House, which serves shakes and waffles with a variety of fillings, in May of the same year. With the surprising growth of their pet brand, they launched several new brands after only three months, including: Red Ninja Dimsum - which presents a variety of dimsum meals & siopao Chow-warma - which dishes out authentic Persian shawarma Burger Factory - which offers buy one take one burgers & powdered shakes. JC Noodle House - which offers hongkong fried noodle. To date, all the brands combined have produced close to 80 franchises nationwide. JC Worldwide is now developing new brands that will soon be introduced to the market. In addition to that, JC Worldwide has been getting recognition from different market sectors. Both Jonathan So and Carlito Macadangdang Jr. have appeared in acclaimed TV programs such as Magandang Umaga Bayan and Pangkabuhayang Swak na Swak, The Filipino Channel (TFC) and was featured in noted news weekly The Philippine Free Press and noted business magazine Entrepreneur Jan-Feb 2008 issue.
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