Technical Service Engineer
International Micro Village, Inc.
- Makati, Philippines1169 Chino Roces Avenue, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-02-01T08:32:57.573000+00:00Job closed.
Job Description
- Accept service or support calls from internal and external customers
- Conduct Product training to the clients
- Conduct POC presentation to prospective clients
- Report directly to the TSD Manager regarding problems and issues affecting the work or responsibilities assigned
- Responsible for providing a solution for in-house technical concern.
- Monitor, all items brought in for repair until it is returned to the customer and ensure that the targeted repair turn-around time is achieved
- Testing of RMA units
- Update the customer on the status of each item brought it for repair on the specified dates
- Coordinate with the Internal RMA Coordinator and/or the suppliers for RMA items and ensure that they are replaced according to the set timetable
- Submit Regular reports
- May Conduct Joint Sales Call/Visit potential clients.
- Maybe Responsible for canvassing the prices of the needed spare parts
- Other responsibilities that may be assigned by the TSC Manager
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent;
- CCNA - is an advantage
- Required skill(s): strong written and verbal communication skills, strong business acumen, focused and results-oriented, strong presentation skills, a winning attitude, and strong work ethic, excellent teamwork skills, strong understanding of Technical aspects;
- Knowledgeable in Microsoft Office (Excel, Powerpoint, Visio, etc.);
- Good inter-personal and customer-relation skills; and
- Must be willing to work in Makati.
- No experience needed but is an advantage; and
- Fresh Graduates are welcome to apply but must be exceptional in organizational and communication skills.
- (2) Full-Time positions available
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 1169 Chino Roces Avenue, Makati, Metro Manila, Philippines
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About International Micro Village, Inc.
International Micro Village, Inc. (IMVI), established the year 1997, is the country's leading distributor of the latest data communication and information access equipment to the growing Philippine Information Technology market.
The company’s main philosophy is to provide professional and qualified customer support services anytime, anywhere. It is committed to focus and develop complete solutions for computer telecommunications using the latest available technology in the market.
Serving the local market for 20 years now, IMVI is able to build a wide base of dealers that span throughout the whole nation. In Metro Manila, our dealers comprise of corporate account dealers and showroom resellers that cater to mostly end-user, especially to surfers and Internet enthusiast.