Patient Service Representative | Inbound
Infinit-O Manila, Inc.
- Pasay, Philippines9th Flr, 24F Pacific Star Building, Pasay, National Capital Region, PhilippinesPasayNational Capital RegionPhilippinesPhilippinesTELECOMMUTE
- ₱20,000.00 - ₱25,000.00 / monthPHP200002500020000MONTH
- Full timeFULL_TIME
Expired 3 years ago
2021-04-13T16:00:00+00:00Job closed.
Job Description
The Patient Services Representative is responsible for handling medical billing to medical insurance carriers. Answering phone calls regarding general inquiries and billing concerns.
Specific Duties & Responsibilities:
- Assist patients/providers with their billing inquiry thru Inbound Call
- Facilitate payments utilizing client software application.
- Stays up to date with the changes that affect client’s reimbursements
- Understands how medical insurance industry works.
- Protect patient records; other client-supplied information and client specified system from unauthorized access, disclosure, modification, destruction or interference (see also Table of Offenses).
- Carry out tasks as assigned and are aligned with particular process or activity related to information security.
- Report any potential or committed non-conformity, observation and/or security event or risks to immediate superior.
Minimum Qualifications
- 2 - 3 years of experience in US Medical Billing and Customer Care Inbound Calls
- Strong English, written and oral, communication skills.
- Advanced Computer Skills
- Must be highly organized with excellent multi-tasking skills and the ability to prioritize activities effectively
- Independent and can work with minimal supervision
Perks and Benefits
Work from Home
Retirement Benefit Plans
Medical / Health Insurance
Paid Sick Leave
Paid Holidays
Paid Vacation Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Once in a while
- Office Address
- SCMC Mall of Asia Arena Annex (MAAX) Building
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About Infinit-O Manila, Inc.
Infinit-O Manila, Inc. was incorporated on September 15, 2005 by two veterans of the multinational outsourcing industry. Our vision and goal was to help small and medium sized companies around the globe to grow and prosper by enabling them to experience the full benefits of partnering with an outsourcing company.
Infinit-O Manila, Inc. is proud of its long lasting business relationships with its clients. We have become one of the top providers of quality outsourcing solutions in Asia. In 2006 we built on our value-based approach by becoming certified by the Quality Management System ISO 9001:2008 for business process outsourcing services. In 2009, Infinit-O also received ISO 27001:2005 certification to further demonstrate our commitment to the safety and security of our clients’ proprietary information.
VISION
To Be the Trusted and Preferred Outsourcing Partner
Every strategy Infinit-O takes is one step towards its vision of becoming a trusted and preferred outsourcing company of businesses across the globe. Since its inception, Infinit-O has began to emerge as a preferred and trusted partner in business process outsourcing (BPO) and knowledge process outsourcing (KPO) solutions for small and medium-sized businesses.
MISSION
Malasakit for our clients, our company, our team members, and ourselves
We leverage the western-thinking Filipino culture and their value of Malasakit with our quality-based management approach to provide unparalleled levels of service excellence and client satisfaction.
We are looking for highly-motivated and results-oriented individuals to join our team as part of our expansion plans.