Head Hunters Asia Pacific Inc
Head Hunters Asia Pacific Inc

Operation Communication Coach  

Head Hunters Asia Pacific Inc

  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • ₱18,000.00 - ₱25,000.00 / month
    PHP
    18000
    25000
    18000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-09-18T16:00:00+00:00
Job closed.

Job Description

  • Monitor calls on the operations floor and provide coaching and feedback to customer service executives on the floor so as to improve their communications skills
  • Conduct voice coaching activities on the operations floor to maximize the effectiveness of CORE Training through call monitoring, providing feedback and conduct coaching sessions
  • Conduct limited training delivery in a classroom to reinforce CORE training sessions
  • Liaise with the senior management on the operations floor for training sessions
  • Identify areas of improvement with individual agents and coach them to improve their skills

Minimum Qualifications

  • Minimum of 1-year work experience as an Operations' Communication or Quality Coach
  • Must have above average English language communication skills
  • Must be flexible with changes
  • Must be willing to work in shift schedules
  • Applicants must be willing to work in McKinley West, Taguig City
  • Can start ASAP

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Taguig, Metro Manila, Philippines
Vacancy
2 openings
Website
www.head-hunters.asia

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About Head Hunters Asia Pacific Inc

Head Hunters Asia Pacific, Inc. is not your quintessential head hunters — we offer our extensive network from across the globe, and our stern expertise in the industry. We recognise the value and importance of securing and retaining the finest talent available. We connect the best mix of skills and personality to the right role. This is achieved through effective partnering with all our clients and understanding how best to represent your business on the market. Likewise, potential applicants are more than just a set of names and skills logged in some impersonal database; we get to know each and every one of our candidates, their individual aspirations, motivations, core strengths and personalities. Rigorously planning and structurally seeking out the most outstanding executive talents by thoroughly researching the market is our principle in Head Hunters Asia Pacific, Inc.. Whether you are the candidate or the client, we make sure that we have a comprehensive grasp of your needs. With locations in Australia, United Kingdom, Hong Kong, Singapore, and the Philippines, we have the capability of accurately delivering highly qualified individuals through our expanded network of contacts, competent specialist consultants, and our dedication to innovative recruitment solutions. This approach benefits both clients and candidates, whilst achieving our fundamental purpose of connecting talent with opportunity and underpinning our core philosophy of People, Pride, and Passion.

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