Portuguese Technical Support Specialist

GMO GlobalSign, Inc.

  • Makati, Philippines
    23F Zuellig Bldg. Paseo de Roxas cor. Makati Ave., Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
  • Full time
Posted 11 days ago and deadline of application is on 22 May
Recruiter was hiring 13 hours ago

Portuguese Technical Support Specialist

GMO GlobalSign, Inc.

Job Description

  • Understands thoroughly all Globalsign products and ensures compliance with GlobalSign's strictest security policies and ability to apply procedure-driven task to process certificate applications.
  • Researches, investigates and resolves customer technical issues.
  • Assists customers in installation and implementation of GlobalSign products.
  • Interprets instructions and issues and implement actions according to company policies and procedures.
  • Provides excellent customer service to clients that meets and exceeds company’s and client’s standards by responding to customers promptly, demonstrating deep knowledge and expertise of GlobalSign products, etc.

Minimum Qualifications

  • Bachelor's / College degree.
  • Excellent English written and verbal skills.
  • Can speak and write fluent and business level Portuguese language.
  • Sound organizational and interpersonal skills with a strong customer focus.
  • Able to do multi-tasking, desire to work in fast paced, rapidly evolving environment and fast learner.
  • At least one (1) year Strong Technical Background. Call center Agent with ISP or Web hosting Account experience are preferred but not required.
  • Ability to work independently and as part of a team.
  • Willing to work in Makati City and can start ASAP.
  • Extensive knowledge of Microsoft Office applications and the internet environment.

Plus:

  • With an interest in IT and good at researching and solving technical problems.
  • Sound knowledge of Windows Servers (2003 and 2008, Exchange).
  • Comfortable with using command-lines both for Linux terminal and windows command prompt (preferred but not required).
  • Experience with Windows Servers, experience with LINUX, Knowledgeable about different kind of Web Servers (IIS, Apache, Tomcat, etc.) preferred but not required.

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave

Required Skills

  • Apache
  • Linux Server
  • Windows Server

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Always 
Office Address
23F Zuellig Bldg. Paseo de Roxas cor. Makati Ave.
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://www.globalsign.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About GMO GlobalSign, Inc.

GlobalSign is an identity services company providing cloud-based, highly scalable PKI solutions for enterprises needing to conduct safe commerce, communications, content delivery and community interactions. Our identity and security solutions enable businesses, large enterprises, cloud-based service providers and IoT innovators around the world to conduct secure online communications, manage millions of verified digital identities and automate authentication and encryption. Equal employment opportunity has been, and will continue to be a basic principle at GlobalSign. Employment at our Company is based upon merit, ability and qualifications. No qualified applicant or employee is to be discriminated against because of race, color, religion, sexual orientation, gender identity, age, national origin, citizenship, disability, or other status. Our equal employment opportunity commitment applies to all areas of employment including hiring, training, placement, promotion, compensation, and benefits. If you would like to be considered for employment for employment opportunities with GlobalSign and need special assistance due to disability or accomodation for disability please call (02) 847-1252.
People who applied to this job also applied to