Customer Solutions Officer

Citigroup Business Process Solutions Pte. Ltd.

  • Taguig, Philippines
    34th Street Citiplaza Building Corner Lane D. Bonifacio Global City Taguig, Taguig, Metro Manila, Philippines
    Metro Manila
  • 26,000.00 - 33,000.00 PHP / monthPHP26,000.0033,000.0026,000.00MONTH
  • Full time
Posted 2 months ago and deadline of application is on 10 Mar
Recruiter was hiring 2 days ago

Job Description

Get hired as a Customer Solutions Officer over the phone.



  • Provide ‘world-class’ service excellence to clients by offering consistent telephone banking experience
  • Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
  • Processing of online banking transactions which include financial entries & data maintenance
  • Identify sales opportunities to further enhance client relationships

Minimum Qualifications

  • Has work experience in an international BPO/ call center setting
  • High school graduates with 1-year BPO experience/college graduates are also welcome to apply
  • Above average English communication skills
  • Amenable working on shifts, holidays, weekends & extended work hours
  • Applicants should be Filipino citizens or hold relevant residence status
  • Amenable to work in Bonifacio Global City, Taguig

Perks and Benefits

  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Retirement Benefit Plans Retirement Benefit Plans
  • Transportation Allowances Transportation Allowances

Food Allowance

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
34th Street Citiplaza Building Corner Lane D. Bonifacio Global City Taguig, Taguig, Metro Manila, Philippines
Investment Banking / Venture
20 openings

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About Citigroup Business Process Solutions Pte. Ltd.

Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here. We’ve built a world famous, trusted brand over 200 years of continuously evolving financial services. And today, our influence continues to grow: with financial operations in 160 countries and 100 currencies. We have 200 million different clients, including some of the biggest names in the industries, sectors, businesses and governments that we serve every day. It all adds up to an exciting place to be for talented, ambitious people who want to build a truly remarkable career. Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services. *By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.
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