Digital Account Manager  

PRIMARY GOAL: Under moderate direction, effectively support the management of integrated digital marketing campaigns and execution of strategies. Responsible for the day-to-day management of assigned accounts and relationship building. Work within significant limits and authority on assignments of higher complexity and coordination

ROLES & RESPONSIBILITIES:

Client Relationship Management

• Manage day to day client relationships, visiting clients where needed
• Provide timely and consistent communication to clients and account team on the status of projects
• May serve as the daily contact between the Agency and the Client

Project Management

• Support various data research and analysis for establishing alternatives of brand/MKT communication strategy
• Prepare Ad brief through client’s accordance and data analysis
• Participate as team member in establishing and presenting advertising plan direction
• Ensure account and project management are continually aligned and executed timely and accurately
• Maintain regular communications with cross functional teams and clients

Financial Management

• Help account manager to manage the Client’s budgets and work within them
• Active participation in monthly team finance meetings
• Supporting role for the budget controller within the account team

Team Building

• Carry out shared values faithfully
• Share internal/external information, insight, knowledge ,etc.
• Follow work process and organization operation policies
• Accurately perform superior’s directions

New Business Development

• Support new client development and competition PT; identify and share industry’s status, client’s changes and other information continuously
• Support proposing to expand current client’s MKT budget; collect information on market trends and competitor’s trend

• Candidate must possess at least a Bachelor's/College Degree in Advertising, Marketing, Mass Communication and other related field.
• At least 4 year(s) of working experience in the related field is required for this position.

Skills required
• Excellent oral and written communication skills
• First class organisational skills
• A pro-active approach to creative projects
• Experience of working as part of a team
• A keen eye for detail and an understanding of budget restraints
• Full awareness of creative processes and techniques – including digital platforms
• Ability to work under pressure whilst maintaining a cool outlook