PT BFI Finance Indonesia Tbk
PT BFI Finance Indonesia Tbk

Customer Service Branch Malang  

PT BFI Finance Indonesia Tbk

 
  • Malang, Indonesia
    Malang, East Java (Jawa Timur), Head Office - BFI Tower Sunburst CBD Lot 1.2 Jl. Kapt. Soebijanto Djojohadikusumo BSD City Tangerang Selatan 15322, Indonesia
    Malang
    East Java (Jawa Timur)
    Indonesia
    Indonesia
  • IDR 3,310,000.00 - IDR 4,000,000.00 / month
    IDR
    3310000
    4000000
    3310000
    MONTH
  • Full timeFULL_TIME

Expired 2 months ago

2024-04-29T17:00:00+00:00
Job closed.

Job Description

  • Menyelesaikan masalah pelanggan dengan cepat dan efisien.
  • Memberikan informasi produk, layanan, dan kebijakan perusahaan kepada pelanggan.
  • Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan.
  • Melakukan tugas administratif terkait layanan pelanggan.
  • Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan.

Minimum Qualifications

  1. Wanita, usia maks 25 tahun
  2. Pendidikan minimal S1 semua jurusan
  3. Pengalaman kerja sebagai petugas layanan pelanggan atau posisi serupa diutamakan.
  4. Kemampuan komunikasi yang baik dan ramah dalam berinteraksi dengan pelanggan.
  5. Pelayanan pelanggan yang orientasi pada kepuasan pelanggan.
  6. Kemampuan dalam menyelesaikan masalah.
  7. Pemahaman dasar tentang produk atau layanan perusahaan.

Perks and Benefits

  • Mobile Phone DiscountMobile Phone Discount
  • Retirement Benefit PlansRetirement Benefit Plans
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Life InsuranceLife Insurance
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Required Skills

  • Complex Problem-Solving
  • Customer Service
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
BFI Finance KC Malang Kota - Jl. Tumenggung Suryo No. 42, Bunulrejo, Kec. Blimbing, Kota Malang
Industry
Financial Services
Vacancy
1 opening
Website
https://www.bfi.co.id/

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About PT BFI Finance Indonesia Tbk

PT BFI Finance Indonesia Tbk (BFI Finance) was established in 1982 as PT Manufacturers Hanover Leasing Indonesia, a joint venture between Manufacturers Hanover Leasing Corporation from the United States and local partners. It is one of long-established multifinance companies in Indonesia as well as the first multifinance company to be listed on the Jakarta Stock Exchange and Surabaya Stock Exchange (currently known as Indonesia Stock Exchange or IDX). BFI Finance was listed in May 1990 with ticker code BFIN. After undertaking debt restructuring due to the Asian financial crisis started in 1998, BFI Finance officially changed its name to PT BFI Finance Indonesia Tbk in 2001. Currently, 48.15% of BFI Finance's shares are owned by Trinugraha Capital & Co SCA consortium (which among others consists of Bravo Capital Holding owned by Jerry Ng, Northstar Group, Garibaldi Thohir, and other passive investors). The remaining shares are owned by local and international institutional shareholders as well as public shareholders.

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