Online Proctor
Six Solutions Inc.
- Mandaluyong, PhilippinesMandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- ₱23,000.00 - ₱25,000.00 / monthPHP230002500023000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
Primary Responsibilities:
- Provide a sequence of service for all test takers once they have entered their exam through the exam submission and logging out process.
- Responsible for the service levels and monitoring of all test takers as they complete their exams online.
- Maintain the integrity of the exam process as committed to with all institution partners.
- Partners with all operation support teams to further assist test takers and institutions in the event of technical challenges or any other issue that prevents the ability to complete a scheduled exam
Specific Responsibilities:
- Monitor the test taker as the exam is taken
- Ensure all exam notes and rules are followed as prescribed by the institution and ProctorU.
- Monitor the test taker to ensure no academic breaches or violation of exam rules take place.
- Be available to test takers if any questions arise during the proctoring session.
- Review all exam submission parameters as prescribed by the institution and ProctorU and ensure that they are completed.
- Witness the completion and submission of exams.
- Complete close-out procedures and witness the logging out of test takers.
- Log all notes, observations and any specific details of the session as necessary in the exam schedule program.
- Report any occurrences that require an incident report to the Quality Control team, as necessary.
- Notify a manager of all occurrences from a proctored session as required by the institution and ProctorU.
- Uphold all standards, policies and laws pertaining to the proctoring function (10%)
- Follow all standards of performance as required by ProctorU.
- Follow all policies as defined in the ProctorU Employee Handbook.
- Uphold the Family Educational Rights and Privacy Act as required by the U.S. Department of Education.
Profile:
- Must be a Bachelor's Degree Holder
- Required strong eye for detail
- Requires excellent multi-task abilities as all tasks are time-sensitive
- Ability to communicate effectively in English with customers and employees through all available mediums (verbal, electronic and written). Second language is desirable
- Ability to be responsive, resources and adept at problem-resolution
- Ability to achieve positive satisfaction results from customers and employees
- Flexibility of schedule is strongly preferred
- Amenable to work in either BGC, Makati, or Mandaluyong
Minimum Qualifications
- Must be a Bachelor's Degree Holder
- Excellent Communication skills
- Above average customer centric skillset
- Multitasking
- Organization
- Interpersonal
- Initiative and problem-solving abilities
- Dependability
Perks and Benefits
- Single Parent Leave
- Medical / Health Insurance
- Recruitment / Signing Bonus
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Education and Training
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- Mandaluyong, Metro Manila, Philippines
About Six Solutions Inc.
SIX Solutions provides Employer of Record (EOR) services. We are a third-party local entity placed as an intermediary in an existing employee-employer relationship. We are responsible for the legal and regulatory obligations of employment and payroll as an EOR. Examples are payroll processing, employee onboarding, background checks, human resources, employee relations, and administration. We are not involved in day-to-day job activities.
Our sole focus is hiring roles in software development: desktop, web, and mobile application development, cloud computing, DevOps and QA, and UI and UX. We are serving mid-sized and large businesses and software product companies.