Customer Care Coordinator | Mandaluyong
- Mandaluyong, Philippines6th Floor Unit 605, BSA Twin Tower Bank Drive (Back of SM Megamall A), Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippines
- 15,000.00 - 30,000.00 PHP / monthPHP15,000.0030,000.0015,000.00MONTH
- Full time
- Update job knowledge by studying new product descriptions and participating in educational opportunities.
- Identify and escalate priority issues.
- Delight customers and ensure best customer experience possible.
- Improve system performance by identifying problems.
- Recommend changes.
- Maintain call center database by entering information.
- Customer service experience in any industry is a plus but not required.
- Previous technical background is also a plus.
- Fresh graduates are also welcome to apply.
- Average to advanced written and spoken English.
- Average to advanced knowledge in web navigation.
- Amenable to shifting schedules including NIGHT SHIFT.
- Day shift is also available.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Child Care Benefits
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Transportation Allowances
- Free Lunch or Snacks
- Performance Bonus
- Recruitment / Signing Bonus
- Job level
- Fresh Grad / Entry Level
- Job category
- Customer Service
- Educational requirement
- Graduated from high school
- Recruiter response to application
- Office Address
- 6th Floor Unit 605, BSA Twin Tower Bank Drive (Back of SM Megamall A), Mandaluyong, Metro Manila, Philippines
- Call Center / BPO
- 40 openings
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