As a product owner, you will have the following functions:

Gather, listen, observe, interview users, stakeholders (sales, marketing, operations), and together with the Product Leads, assimilate all and study information to arrive at informed decisions to achieve impact towards our business goals
Use data to understand behaviors and patterns, and provide insights for use in prioritizing designs
Develop and maintain roadmaps for the domains that your team operates in considering inputs from the product and technical strategy
Maintain the product backlog which includes new features, enhancements, and bug fixes for domains that your team operates in
Facilitate design workshops on usability, functionality, quality, and performance
Create product mockups and prototypes to aid in testing concepts with stakeholders and customers and to help our software teams understand how to implement features
Write user stories and non-functional requirements
Develop and execute acceptance tests to match expectations and quality objectives
Develop content for UI components in product, and copy for user manuals, as needed
Maintain a product overview for use as a guide by our internal staff
Write content and contribute to the build-up of both internal and customer-facing knowledge base, as needed
Participate in release planning activities with software teams
Participate in supporting customers and users
Participate in team activities to deliver software that satisfy business needs
Responsible for self-assessment as part of our weekly self-reported check-ins
Continuously learning to ensure useful and effective participation in the teams

What we offer:

An environment of a sports team that is there to coach each other while being performant.
A software engineering culture that strives to build high quality software.
An organization of autonomous teams, exploring and trying out solutions in a safe environment.
A place for you to learn, practice, develop yourself, and contribute to something meaningful.
A front seat at a fast growing, global company with a lot of opportunities in software and technology with exposure in telecommunications and web.
Flexibility and a wide array of health and well-being incentives to keep you balanced.
An opportunity to work with some of the best and smartest people around.

About our Software Team:

At Synacy, we develop our own products. Our founders, product teams, engineering teams, and customer support teams are all part of the same company, co-located in our offices (mainly in Cebu and Manila) and work closely together to develop products that delight our customers.

Our software team is composed of 3 to 5 cross-functional members and is designed to be complete and responsible for delivering complete features to users. We expect our engineers to be not just writing code, but to participate in the entire process from investigating problems, designing solutions, and implementing them into features our users will love. In addition, we have a leadership team that is composed of team leads, product managers, and engineering managers, that work together in leading the entire software group.

We use a goal-oriented product roadmap to keep all our teams aligned, which is updated in a weekly cycle by the leadership team. Further, we maintain a corresponding release plan based on a monthly release cycle, where we break down features into sizeable chunks that our teams can work with as little inter-team dependency as possible.

Our teams apply an agile process of weekly planning, retrospectives, daily check-in, pair programming, and use Trello to visualize our progress. All our code is version controlled in Github and all code changes go through a peer-review process.

We have a continuous delivery pipeline, using CircleCI and CloudFormation, and perform deployment using automated tools in our AWS production site. We built most of our automation tools and we expect all our engineers to participate in maintaining our development tools, delivery pipelines, and production sites.

Our teams are encouraged to spend time developing their knowledge and skills so they stay relevant in their field. We have self-initiated learning sessions and allocate time in weekly sprints for learning activities.

About the company:

The Synacy & RISE Group of Companies is a technology-first telecommunications company headquartered in Cebu City with offices in Manila and Davao City. Our products include software-as-a-service (SaaS) for messaging, enterprise & SME internet plans, wholesale internet plans, and an Internet Exchange (GetaFIX). Our customers are global and our telecommunications services power businesses in Australia, North America, the Philippines, and more.

The company is in a high growth stage, with nearly 300 employees as of 2022, but we strive to maintain the same culture of innovation, initiative, and collaboration that started the company more than a decade ago. We continue to aim to set the bar for quality telecommunications products and services wherever we operate.

Synacy is the group’s software development and telecommunications management consultancy entity, with the whitelabel telecommunications platform as its primary product.

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