ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Guide drivers and passengers in using our products</li>
	<li>Monitor various company communication channels and respond appropriately in a timely manner</li>
	<li>Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor</li>
</ul>

Customer Service Agents | Food Delivery | Pasig

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Description:

Directly responsible in the areas of:

Production 
Merchandising 
Purchasing 
CAD (Product Development) 
Quality Control 
Creative Warehouse (Fabrics/Accessories and Cutting) 
 
Objectives and Key Results (OKR)

1. Ensure the entire team is well aligned and functioning as one and that all items are shipped and launched on time. Conduct regular weekly (or as needed) WIP and Pre-pod meetings. Create any other processes to ensure on-time delivery.

a. Purchasing Improve and reduce the cost of sourcing in terms of time spent, courier costs, and raw material costs. Eliminate wrong orders by correcting consumption estimates. Avoid unnecessary air freight (raw materials). Avoid overbooking and overstock. Review manpower load to ensure equally balanced and recommend hiring or reduction of manpower. 
b. Quality Control Review entire QC/QA group set up. Check if we have too many people. Check load balance per QC and if ‘assignments’ are cost-effective. Ensure Tech packs are correct and used all the time. Develop a system of accountability (checks and balances). Establish strong QA standards and QC and Subcon compliance. Minimize Return to Subcon rework. 
c. Creative Ensure specifications are clear, complete and correct to avoid added sampling costs (time, courier, item cost). Ensure target costs are met. Develop a system of accountability. 
d. Cad (Product Development) Maximize consumption to 85% and ensure the cost of goods is low and within the target margin. Reduce sampling rework and ensure on-time completion. Ensure consumption estimates and patterns are correct. Review the entire process. Develop a process of accountability (checks and balances). Review and ensure the sample making flow is cost-efficient, that we don’t have too much or too little people. Propose correct roll width. At the moment, we have too much excess due to wrong consumption; wrong block, wrong layout, etc. establish a bechmark guide of consumptions and SAMs. 
e. Merchandising Establish a benchmark consumptions and costs. Ensure bom estimates are complete, correct and done on time. To get indicative costs within 5% of true bom costs. 
f. Production Build better working relationships with Subcons. Improve current Subcon standards. Expand production capacity to handle 20% growth in volume. Review and ensure we have enough subcons to meet our target output or loading plan. Create cooperative or develop subcons as necessary. Review and improve all existing processes (offers, negotiation, pricing, payment, liquidation, etc). Develop sourcing options outside Metro Manila and Luzon area. This includes the option to source raw materials and finished goods outside the Philippines. Review if the cutting subcon is sufficient. 
g. Warehouse Management Develop a better system of inventory control preventing thefts, faster information reporting proposes better storage and space management. Check if manpower is correct/over/under. Check if tasks are well-balanced. Review existing processes (requests, releases, etc) and find ways to improve. Better prediction of future warehouse requirements.

3. Ensure we have the correct number of staff and heads. Develop and provide necessary systems to achieve the above. This includes strategic planning, creating, and periodically reviewing okrs, creating an evaluation system where cross-department evaluates one another. Develop any other systems to ensure as we develop more markets and our business grows. Make sure that our entire Production team and Subcons are also ready.

Product Planning and Control Director on Garments Industry

Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

Where we uphold standards in food quality, food safety, and service through

<ul>
	<li> orderliness of the workplace</li>
	<li> hygiene and cleanliness</li>
	<li> regulatory compliance</li>
	<li> setting of standards</li>
	<li> training of personnel</li>
	<li> audit</li>
	<li> research and development</li>
</ul>

Quality Assurance Associate

Where leaders ensure success of the team through the consistent implementation of day to day operations, the conceptualization, execution, and implementation of projects geared towards process improvement on possibly the following departments:

<ul>
	<li>Sales Accounts Handling</li>
	<li>Customer Care</li>
	<li>Retail Store Operations</li>
	<li>Production Planning</li>
	<li>Inventory Management</li>
	<li>Accounting</li>
	<li>Human Resources</li>
	<li>Quality Assurance</li>
	<li>Purchasing</li>
	<li>Management Information Systems</li>
</ul>

Management Trainee

<ul>
	<li>Be a passionate advocate for customers and riders while answering any questions that come your way</li>
	<li>Build loyalty among new users and get early adopters to love the service</li>
	<li>Provide solutions on customer issues concerning food delivery schedule, payment process, etc.</li>
</ul>

Customer Service Agents | Food Delivery App | Pasig

This position is on Dayshift schedule and Hybrid (Temporary Work from Home) arrangement.

<ul>
	<li>Analyze provider documentation to assure the appropriate Evaluation &amp; Management levels are assigned using the correct CPT code as applicable</li>
	<li>Assign and sequence ICD-10-CM/PCS/CPT/HCPCS codes to diagnoses and procedures for documented information</li>
	<li>Maintains confidentiality of Patient Health Information</li>
	<li>Observe company policies and procedures at all times</li>
</ul>

Salary Package

<ul>
	<li>Php 25,000 to P50,000 (depending on years of experience)</li>
	<li>HMO benefit after 3 months and additional 3 dependents upon regularization</li>
</ul>

Medical Coders | Dayshift Hybrid | Ortigas

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Respond to questions.</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Obtain possible customer leads.</li>
</ul>

Call Center Agent | Mall of Asia, Pasay

Fashion Designer

Job Summary: The Fashion Designer will be responsible for conceptualizing, creating, and developing fashion designs that align with the brand's aesthetic and target market. Will work closely with cross-functional teams, including Production Merchandising, Purchasing, R&amp;D, Product and Development, Merchandising Planning and Control Departmentand Marketing, to ensure that the designs are translated into successful retail products that meet customer needs and contribute to the company's growth.

Key Responsibilities:

<ol>
	<li>Design Development:

	<ul style="list-style-type: disc;">
		<li>Conceptualize and develop fashion designs, including apparel, accessories, and potentially footwear, that reflect the brand's identity, trends, and market preferences.</li>
		<li>Create detailed sketches, illustrations, and technical drawings to effectively communicate design ideas to the production team.</li>
	</ul>
	</li>
	<li>Market and Trend Research:
	<ul style="list-style-type: disc;">
		<li>Stay updated with current fashion trends, consumer preferences, and market insights to inform design decisions.</li>
		<li>Analyze and interpret trend forecasts to adapt them to the brand's design direction.</li>
	</ul>
	</li>
	<li>Collaboration and Communication:
	<ul style="list-style-type: disc;">
		<li>Work closely with cross-functional teams, including merchandisers, pattern makers, and product developers, to ensure the seamless execution of design concepts.</li>
		<li>Communicate design concepts, details, and requirements effectively through visual presentations and discussions.</li>
	</ul>
	</li>
	<li>Material and Trim Selection:
	<ul style="list-style-type: disc;">
		<li>Identify appropriate fabrics, materials, and trims for each design, considering factors like quality, cost, and availability.</li>
		<li>Collaborate with suppliers and vendors to source necessary materials and maintain strong relationships.</li>
	</ul>
	</li>
	<li>Prototyping and Sampling:
	<ul style="list-style-type: disc;">
		<li>Oversee the creation of prototypes and samples, providing guidance and feedback to ensure designs are accurately translated into physical products.</li>
		<li>Participate in fittings and adjustments to ensure the garments' fit, comfort, and overall aesthetic meet brand standards.</li>
	</ul>
	</li>
	<li>Collection Presentation:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of lookbooks, presentations, and visual displays for showcasing collections to internal teams and potential buyers.</li>
	</ul>
	</li>
	<li>Adaptation and Iteration:
	<ul style="list-style-type: disc;">
		<li>Continuously refine designs based on feedback, market performance, and emerging trends to enhance the brand's offerings.</li>
	</ul>
	</li>
	<li>Technical Expertise:
	<ul style="list-style-type: disc;">
		<li>Stay knowledgeable about garment construction techniques, pattern making, and manufacturing processes to ensure design feasibility and efficiency.</li>
	</ul>
	</li>
	<li>Brand Consistency:
	<ul style="list-style-type: disc;">
		<li>Ensure that all designs align with the brand's core values, identity, and aesthetic.</li>
	</ul>
	</li>
</ol>

Fashion Designer

<ul>
	<li>Improve system performance by identifying problems and recommending changes.</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Follow up customer calls where necessary.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Enter new customer information into system</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Gather customer information as required.</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
</ul>

Call Center Agent | Healthcare | BGC Taguig

<ul>
	<li>Take the customer through the sales process.</li>
	<li>Respond to questions.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
</ul>

Call Center Agent | Quezon City

<ul>
	<li>Frequently attend educational seminars to improve knowledge and performance level</li>
	<li>Maintain customer/potential customer data bases</li>
	<li>Accommodates client disabilities by recommending devices and techniques.</li>
	<li>Improves client references by writing and maintaining documentation.</li>
</ul>

CSR | Customer Service Representatives | Quezon City

<ul>
	<li>Follow up customer calls where necessary</li>
	<li>Handle inbound and outbound customer service calls</li>
	<li>Keeps equipment operational by following established procedures; reporting malfunctions.</li>
	<li>Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.</li>
</ul>

CSR | Customer Service Representatives | Pasay Mall of Asia

<ul>
	<li>Research required information using available resources.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Keep equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Complete call logs.</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
</ul>

Customer Relations Officer | Medical | Alabang

<ul>
	<li>Participate in development of client training programs by identifying learning issues and recommending instructional language.</li>
	<li>Determine requirements by working with customers.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Customer Service Representative | Tourism | Tiendesitas, Pasig


Mida Food Distributors Inc. and Mida Trade Ventures International Inc. was founded by Ms. Lourdes “Chingling” Tanco. With 25 years of experience in the International Seafood Industry, Ms. Tanco gained her experience in the industry having worked with Singleton, the largest shrimp processing company in the US in the early 80’s.


Mida Food is a direct importer and distributor of frozen seafood products. We vigilantly protect our market share and stock as many as 200 different varieties of seafood. We also ensure a consistent supply to our clients. With offices in the Philippines, Singapore, Vietnam, Jakarta and Surabaya, we are certain to supply products of excellent quality. Our staff has been certified by the Aquaculture Certification Council, the certification arm for Best Agricultural Practices, to certify that facilities such as hatchery, farm and processing plants abide with Best Aquaculture practices. This includes aspects of responsible sustainable aquaculture. We attend industry trade shows and conferences in Asia, Europe and North America; and visit various seafood plants, restaurants and hyper marts in these regions to keep us current. Mida products are best quality products. We buy directly from producers and stock enough volume to ensure that our prices are competitive and stable. Our deliveries are prompt, and done in reefer vans which maintain products at a temperature of –15 degrees C during delivery. Mida Food products are fresh frozen in nitrogen, contact plate, or blast freezers at temperatures of at most –45 degrees Celsius, and only in plants certified to export to the US, Japan and Europe.

Mida Trade was established to service US importers, processors and end users of seafood who wanted to import frozen seafood products from the Far East. Mida Trade also provided assistance to processor-exporters of seafood in the Far East who wanted to expand their markets outside of Japan. Since then Mida has expanded its range of business to include Europe, Australia, and other markets in Asia. 

Mida Food Distributors Inc.

The Account Manager handles key accounts, assuring that Mida is engaged in the precise set of activities to boost its sales level and volume. The Account Manager partners with, and ensure the long-term success of clients and Mida Food. He/ She is responsible for developing long- term relationships with her/his portfolio of assigned customers, connecting with key business executives and stakeholders. He/ She will liase between customers and cross- functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. In summary, the Account Manager markets and sells the prodicts and services of Mida Food.

Duties

<ul>
	<li>Monitor level of sales in her/ his assigned portfolio</li>
	<li>Checkout the different type of sales related activities that Mida Food carries out </li>
	<li>Analyze the effectiveness of the various sales campaigns</li>
	<li>Trace the performance chart and growth chart of her/his portfolio relative to the total sales of Mida Food and check the products that are bringing loses</li>
	<li>Check that all the pending orders are fulfilled and processed in the due time</li>
</ul>

Minor Duties

<ul>
	<li>Market Price Monitoring</li>
	<li>Sales Call Reporting</li>
	<li>Market Intellegence</li>
</ul>

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