Food and Beverage Supervisor Palawan Based
Astoria Hotels & Resorts
- Puerto Princesa, Philippines15 Escriva Dr. Ortigas Business District, Puerto Princesa, Palawan, PhilippinesPuerto PrincesaPalawanPhilippinesPhilippines
- Full timeFULL_TIME
Posted 2 months ago and deadline of application is on 16 Sep
Recruiter was hiring a day ago
2024-07-19T05:53:04.735157+00:002024-09-16T16:00:00+00:00Job Description
- Job Description
- Assists in supervising all F&B operational issues
- Advise the F&B management of any improvements needed in relation to restaurants operation including updates to SOPs or addition/deletion of SOPs.
- Helps in recommendation of corrective action when necessary to ensure operations are conducted within the agreed financial parameters and targets are achieved.
- Handles guest concerns effectively and professionally.
- Assists the Team Leaders, Receptionist, Bartenders and Servers in supervising and coordinating the activities of the Outlet/s to ensure that hotel standards of food and beverage preparation, service and cleanliness are maintained.
- Participates with the accurate inventory of the operating equipment in the outlet.
- Assists in seeking online reviews, written guest comments and personal customer feedback in regard to food quality, service and overall satisfaction and takes appropriate and timely action.
- Helps in monitoring guest satisfaction and respond to its feedback and complaints ensuring standard for complaint handling are followed.
- Provides support in the performance evaluation of team, training of colleagues, guidance, coaching/training and counselling of colleagues.
- Conducts inventories, replenish and store stocks
- Ensures that all guest orders made by food attendant are served with the correct condiments and there is no ordered product missing.
- Follows up on service and ensures that guests are accorded proper attention.
- Handles the control and protection of all linen, cleaning supplies and operating equipment, ensuring that these are properly stored and handled in order to minimize losses/breakages as well as immediate reporting of maintenance problems.
- Performs other duties that may be assigned from time to time.
Minimum Qualifications
- Graduate of any Four (4) year Bachelor’s Degree Preferably Hotel and Restaurant Management (HRM) and Tourism Management.
- Minimum of 2 years in the capacity of F&B Supervisor
- Knowledgeable on handling operations, Customer Service Management and Performance Evaluation Management.
- Excellent Communications Skills
- Can start immediately
- Willing to be deployed in Palawan
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 15 Escriva Dr. Ortigas Business District
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About Astoria Hotels & Resorts
Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan.
Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers.
Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark.
Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.