ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Interact with patients and healthcare providers over the phone on matters relating to medical claims</li>
	<li>Analyze and determine eligibility for medical claims</li>
	<li>Coordinate with providers and specialists in securing documents to support claims</li>
	<li>Inform patients of the result of validation of claims</li>
	<li>With Joining Bonus</li>
</ul>

Medical Industry Knowledge

Attention to Detail

Typing

Communication Skills

USRN Utilization Review Nurses | Cebu City

BCI Central Group of companies is a subsidiary of BYGGFAKTA GROUP, a leading software, and information company within the construction industry, with a proprietary cloud-based service and a fully integrated data and software platform. The Group is a major player at the center of the construction ecosystem.

BCI Central (known as BCI Asia) was established in 1998 and was founded to create efficiencies and enhance transparency in the intrinsically complex construction industry. Our software solutions and related services achieve this while simultaneously enabling our clients to identify sales opportunities, make informed decisions and connect with key target markets. We play a crucial role in empowering businesses around the world with construction-centric tools to succeed.


Our Mission 

To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions.

Our Values

Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities.

Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment.

Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.


BCI Central (Philippines), Inc.

Benefits:

<ul>
	<li>Paid training</li>
	<li>Monthly Performance Incentives</li>
	<li>Attendance bonus</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

Job Description:

<ul>
	<li>Gather and verify construction-related information via phone interviews, email and online research</li>
	<li>Report &amp; Manage portfolio of upcoming construction projects across the Philippines</li>
	<li>Build and maintain an assigned portfolio of projects as they move through the different construction stages</li>
</ul>

What's in it for you?

<ul>
	<li>Opportunity for career advancement</li>
	<li>You will be part of a Global Company</li>
	<li>8:30AM - 5:30PM work schedule, Monday-Friday</li>
	<li>Medical and dental coverage</li>
	<li>Great office culture with a fast and dynamic environment</li>
</ul>

Junior Researcher

All NCLEX review, exam fees and license activation to be shouldered by the sponsoring company while candidate receives full salary of a PHRN. Salary will upgrade to USRN upon passing of NCLEX.

Terms:

Free 3-month NCLEX review - fully shouldered by the company

Free NCLEX exam - fully shouldered by the company

Free activation and renewal of USRN license - to be shouldered by the company

Salary during review: P25,000 per month during the NCLEX review period and exam

Automatic upgrade to USRN Utilization Review position wth salary of P50,000 to P60,000 per month (plus incentives and benefits) after passing NCLEX. USRN license renewal to be shouldered by the company.

Duties and Responsibilities:

<ul>
	<li>Coordinates with healthcare providers on patient admission and utilization of medical benefits</li>
	<li>Receives inbound calls from patients inquiring about healthcare coverage and medical claims</li>
	<li>Gather patient clinical information from specialists and healthcare providers in evaluating medical benefit utilization of patient</li>
</ul>

Nurses for USRN Upskilling | Cebu

<ul>
	<li>Prepare periodic and ad hoc forecasts and annual budgets.</li>
	<li>Deliver timely and accurate management reports and effective KPI reporting.</li>
	<li>Assist with forward view projections, interpret financial results and variances to budget and forecasts.</li>
	<li>Assist with the preparation of long-term business forecasts.</li>
	<li>Develop and maintain complex financial models and dashboards to facilitate the analysis and presentation of financial data</li>
	<li>Identify, report and model key financial information to support decision-making and drive efficiencies in planning processes.</li>
	<li>Participating in system projects and driving them to successful completion.</li>
</ul>

Financial Planning Analyst

<ul>
	<li>Answers inquiries by clarifying desired information; researching, locating, and providing information.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way</li>
	<li>Determines eligibility by comparing client information to requirements.</li>
	<li>Fulfills requests by clarifying desired information; completing transactions; forwarding requests.</li>
</ul>

CSR | Customer Service Representatives | Cebu

Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.

RICOH ( Philippines) Inc.

<ul>
	<li>Sales Generation</li>
	<li>Help Develop Sales leads which might convert into sales</li>
	<li>Achieve Software and Multifunction Printer units target</li>
	<li>Account management</li>
	<li>Meets key person/decision-maker of assigned Machine in Field account</li>
	<li>Able to support sales with analysis and capabilities of Hardware and Software for O to R transactions</li>
	<li>Reports and Documentation</li>
	<li>Make a checklist for sales probing</li>
	<li>Make ROI or TCO analysis for sales as support</li>
</ul>

Presentation Skills

Product Descriptions

Negotiation

Selling

Cebu Pre-Sales Office Printing

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Grow and strengthen our loyal Kapamilya fanbase through these main initiatives:

<ul>
	<li class="text-justify">Paid media strategy. Plan, analyze, execute, and monitor paid media campaigns for internal ABS-CBN Digital executions and events, as requested by Digital Marketing Team. Learn and assess third party agencies’ paid media campaigns so we can apply best practices for our own campaigns. </li>
	<li class="text-justify">Community insights and engagement. Understand the community's demographics, interests, and behaviors to segment the audience effectively for tailored communication. Use tools to gather feedback and sentiments from the community to create an audience-centric approach. Foster meaningful and positive interactions within the community, responding to comments, messages, and mentions to build relationships and provide value. </li>
	<li class="text-justify">Influencer strategy. Develop strategies and recommendations for building, nurturing, and growing an engaged Influencer / Creator community in support of our company and our offerings (events, shows, among others).</li>
</ul>

Community Strategy Specialist

<ul>
	<li class="text-justify">Content Strategy: Develop content strategies, including the creation, distribution, and optimization of content across digital channels.</li>
	<li class="text-justify">Content Creation: Oversee the production of high-quality content, including blog posts, articles, videos, infographics, social media updates, and other multimedia content (copy-focused).</li>
	<li class="text-justify">Content Promotion: Develop strategies and create content for promotion and distribution through various digital channels, including social media, email marketing, among others.</li>
	<li class="text-justify">Content Performance Analysis: Use analytics tools / work with partner teams to measure the performance of content, analyzing engagement, reach, conversion rates, and other relevant metrics.</li>
	<li class="text-justify">Content Collaboration: Collaborate with the social media team, design team, and other departments to align content with broader marketing and business initiatives.</li>
</ul>

Content Strategy Specialist

<ul>
	<li>Handle inbound calls from customers regarding travel packages and ticket booking.</li>
	<li>Provide information rates, schedule, reservations, visa requirements, etc.</li>
	<li>Process payments, refunds and rebooking</li>
</ul>

Travel and Hospitality Customer Associates | Cebu

Benefits:

<ul>
	<li>Paid training</li>
	<li>Monthly Performance Incentives</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

The Company

BCI America, the leading provider of construction information with offices across the United States, South East Asia, Australia, and New Zealand. We service a large clientele of companies in the construction industry, allowing them to maintain a competitive advantage and win new business through the use of our project reports and market information.

The Role

BCI America is looking for individuals who are interested in researching upcoming construction projects across the United States

Job Responsibilities:

<ul>
	<li>Gather &amp; verify construction projects across the United States</li>
	<li>Find information on these projects via internet research</li>
	<li>Research additional information and enter information in the database</li>
	<li>Call project contacts to fact check information and request additional updates</li>
</ul>

Senior Researcher | US

<ul>
	<li>Handle inbound and make outbound calls or send emails from/to patients, hospitals and healthcare providers</li>
	<li>Adhere to regulatory and company policies at all times</li>
	<li>Review and assessment of primarily complex illness and injury claims</li>
	<li>Identify restrictions and limitations based on physiological, psychological, and social factors to assist claim management staff in their claim handling activities</li>
	<li>Validate the medical necessity of limitations and/or restrictions with clear rationale.</li>
	<li>Discuss medical issues and documents outcomes of discussions.</li>
</ul>

USRN | Voice Account Senior Nurse Analyst | Cebu

<ul>
	<li>Conduct inbound and outbound calls to healthcare providers</li>
	<li>Make outbound calls to high risk patients on appointments and medication adherence</li>
	<li>Provide patient clinical information, process admissions and transfers</li>
	<li>Gather feedback from patients regarding customer satisfaction</li>
</ul>

Registered Nurses | Cebu

<ul>
	<li>Analyze and determine eligibility for medical claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims and gather additional documents necessary to support claims</li>
	<li>Ensure that medical treatments are of high quality, cost effective, and appropriate for the diagnosis</li>
</ul>

USRN | Non-Voice Nurse Analyst | Cebu City

<ul>
	<li>Process reservations by mail, telephone, central reservation systems referral, from the sales office, other hotel departments, and travel agents.</li>
	<li>Know the following:
	<ul>
		<li>Type of rooms available as well as their location and layout.</li>
		<li>Selling status, rates, and benefits of all packages plans.</li>
		<li>Credit policy of the hotel and how to code each reservation.</li>
	</ul>
	</li>
	<li>Create and maintain reservation records by date of arrival and alphabetical listing.</li>
	<li>Determine room rates based on the selling tactics of the hotel.</li>
	<li>Prepare letters of confirmation.</li>
	<li>Communicate reservation information to the front desk.</li>
	<li>Process cancellations and modifications and promptly relays this information to the front desk.</li>
	<li>Understand the hotel's policy on guaranteed reservations and no-shows.</li>
	<li>Process advance deposits on reservations.</li>
	<li>Track future room availabilities on the basis of reservations.</li>
	<li>Help develop room revenue and occupancy forecasts.</li>
	<li>Prepare expected arrival list for front office use.</li>
	<li>Assist in preregistration activities when appropriate.</li>
	<li>Monitor advances deposit requirements.</li>
	<li>Handle daily correspondence.
	<ul>
		<li>Respond to inquires and makes reservations as needed.</li>
	</ul>
	</li>
	<li>Make sure that files are kept up to date.</li>
	<li>Maintain a clean and neat appearance, as well as the work area at all times.</li>
	<li>Promote goodwill by beings courteous, friendly, and helpful to guests, Managers, and fellow employees.</li>
	<li>Get information about areas of interest in order to target more clients in particular seasons.</li>
	<li>Make arrangements for clients travel programs.</li>
	<li>Track future room availability on the basis of reservations and help develop forecasts for room revenue and occupancy.</li>
	<li> Be aware of all front office procedures and assist with reception duties when required.</li>
	<li>Be fully aware of and adhere to health and safety, fire and bomb threat procedures.</li>
	<li>Undertake any reasonable request made by management in any other areas of the house.</li>
	<li>Open and close the availability as and when required of hotel in all the GDS channels, IDS channels, and on the hotel website.</li>
	<li>Configure rates on the hotels property management system.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Client Service Representative | CSR

<ul>
	<li>Sales Account Executive in Ricoh (Philippines), Inc., Cebu</li>
	<li>Achieve the company’s set business targets by promoting solutions-selling to large enterprises.</li>
	<li>Contribute to Ricoh Philippines’ profitability by building and maintaining mutually beneficial partnerships and relationships with new and existing high-profile clients.</li>
	<li>Help customers maximize benefits of their investments through strong after-sales services.</li>
	<li>Serve as productive member of the Sales and marketing team through active participation and implementation of its standards and programs.​</li>
</ul>

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