To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

In this role, you will:

<ul>
	<li>Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication</li>
	<li>Perform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulations</li>
	<li>Regularly receive direction from management, escalate questions and refer more difficult issues to staff</li>
	<li>Perform research to resolve moderately complex customer issues including communicating with other departments for issue resolution</li>
	<li>Interact with experienced representatives on difficult issues</li>
	<li>Be responsible for coaching new hires and less experienced staff</li>
	<li>Respond to inquiries and issues from customers</li>
</ul>

Everyday Banking Representative (CSR)

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide excellent customer service experience to all clients and customers</li>
	<li>Attend to both inbound and outbound calls in a professional manner</li>
	<li>Handle requests of customers and give appropriate solutions</li>
</ul>

Customer Service Representative | BGC | Banking

<ul>
	<li>Collect payments on past due bills.</li>
	<li>Organize list according to severity of delinquency.</li>
	<li>Call customers using telephone to inform clients of overdue accounts and amount currently owed.</li>
	<li>Utilize computer systems to handle skip tracing.</li>
	<li>Attempt to collect payment.</li>
	<li>Review terms of credit documents and ensure all customer information is correct, including phone numbers and addresses.</li>
	<li>Listen to customer's story and determine if debt can be collected.</li>
	<li>Set up repayment plans and new terms of sale.</li>
	<li>Offer advice or refer customers to debt counselors.</li>
	<li>Record new commitment to repay debt.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Communication Skills

Collection Representative | Financial and Banking Services | Taguig

For Direct Hire only. 

Jumpstart your career! Be part of a Global Bank and get the best training in the financial industry.

<ul>
	<li>Provide world-class banking experience to clients and customers</li>
	<li>Attend to inbound and outbound calls according to standard procedures</li>
	<li>Process online banking transactions</li>
	<li>Explain and provide information about banking services and customer queries</li>
</ul>

Medical Industry Knowledge

Attention to Detail

Reading Comprehension

Financial Officer  | Fort, BGC

<ul>
	<li>Provide ‘world-class’ service excellence to clients by offering consistent telephone banking experience</li>
	<li>Attend to both inbound &amp; outbound telephone calls in accordance with the standard operating procedures</li>
	<li>Processing of online banking transactions which include financial entries &amp; data maintenance</li>
	<li>Identify sales opportunities to further enhance client relationships</li>
</ul>

Client Solutions Officer | Financial Account | The Fort, BGC

<ul>
</ul>

<ul>
	<li>Responsible for evaluating and screening potential admissions to the facility.</li>
	<li>Conducts utilization reviews to determine if patients are receiving care appropriate to illness or condition.</li>
	<li>Consults with medical and treatment staff regarding client diagnosis, medical justification, length of treatment, and case documentation.</li>
	<li>Communicate with physicians to ascertain their plans for a timely discharge.</li>
</ul>

<ul>
</ul>

USRN Nurse Associates | Northern Marianas License

<ul>
	<li>Assist customers with inquiries about products and services</li>
	<li>Resolve customer issues and provide appropriate solutions and alternatives within the time limits</li>
	<li>Identify and assess customers’ needs to achieve satisfaction</li>
	<li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li>
</ul>

Customer Service Associates | Multinational Bank | Taguig

About this role:

Wells Fargo is seeking an Associate Fraud &amp; Claims Operations Representative who'll support business functions including but not limited to Non-Fraud, Fraud Detection or Claims Assistance.

In this role, you will:

<ul>
	<li>Support and capture all pertinent information from customers about their claims</li>
	<li>Conduct research and provide updates on status of new and existing claims</li>
	<li>Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim</li>
	<li>Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment</li>
	<li>Receive direction from team lead and escalate questions and issues to more experienced roles</li>
	<li>Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers</li>
</ul>

 

<ul>
</ul>

Fraud and Claims Specialist

Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

<ul>
	<li>The Finance Manager is responsible for the consolidation and analysis of the financial performance of the BUs. The position ensures that policies, processes, and standards in the finance and accounting area across the BUs are defined and rolled-out.</li>
	<li>The position is responsible in leading financial modelling, planning, and budgeting for key projects and issues of the BUs. Managing finance system related projects, roll-outs, and issue resolution is also part of the position’s responsibilities.</li>
	<li>Overall, the position is responsible in supporting the CFO in all areas pertaining to finance and accounting.</li>
	<li>Reviews variance analysis and explanation of financial statements against prior year and budgets; and highlights key issues to the Gen CFO for comments, recommendation and resolution</li>
	<li>Reviews consolidated monthly management reports with detailed analysis and submits it to the Gen CFO for presentation to AP Board, AP Gen Mancom and all other internal and external groups.</li>
	<li>Leads the standardization of analysis and presentation of financial and operational information across all different BUs.</li>
	<li>Reviews group-wide financial business processes for possible re-design and improvement resulting to better financial reporting.</li>
	<li>Leads the standardization of financial planning and budgeting reporting process, and monitors the preparation of the key accounts of the BUs for budgeting process</li>
	<li>Provides guidance to the Finance Specialist involved in financial modelling and issue resolution pertaining to key finance and accounting issues across the BUs; may lead occasionally depending on the situation</li>
	<li>Reviews all processes, policies, and standards across the finance and accounting area and ensures that these are properly defined and rolled out across all BUs</li>
	<li>Ensures that database support and administration process and guidelines are in place to support the Supply Chain Management activities</li>
</ul>

Finance Manager

We are a technology-based and internet

development express delivery company,

we entered the market in Indonesia back in 2015

to provide fast, easy, and hassle-free delivery service

with efficient claims settlement system.

Through the success of penetrating the express market and

eventually became the country’s leading e-commerce brand,

J&T is now expanding across Southeast Asia.

PH Global Jet Express Inc.

Summary:

The Accounts Payable Supervisor will oversee an accounts payable team, direct the processing of invoices and payments, and manage expense accounts and other related accounts and reports.

Duties and Responsibilities:

<ul>
	<li>Ensures correct payments are made in a timely manner.</li>
	<li>Develop guidelines for proper handling and coding of invoices to maintain general ledger expense accounts.</li>
	<li>Analyzes expense reports and other invoices for accuracy and eligibility for payment</li>
	<li>Reconciles accounts payable, individual reimbursement, rental-related accounts, and other assigned accounts.</li>
	<li>Monitor the reimbursement of the region.</li>
	<li>Conduct training to region and HQ if necessary.</li>
	<li>Monitor the rental team. Do reconciliation of related accounts</li>
	<li>Review and update the policies related to reimbursement, payment vouchers, and rentals.</li>
	<li>Review contract of lease contracts for payment.</li>
	<li>Assist in the preparation of reports required by HQ. </li>
	<li>Performs other related duties as assigned.</li>
</ul>

Working Conditions:

<ul>
	<li>May work for long hours and be required to do fieldwork.</li>
	<li>Carry out any other tasks as assigned from time to time by the management.</li>
</ul>

Accounts Payable Finance Supervisor

Colcap Servicing Pty Ltd is a branch of an Australian corporation based in Sydney, NSW founded in 2006. The company specializes in originating and servicing its white labelled mortgage offering with third party distributors as well as direct retail customers. The business has acquired and originated in excess of 3 billion AUD worth of assets over its history and provided financial products to more than 45,000 customers.

Colcap Servicing Pty Ltd

<ul>
	<li>Assess credit applications</li>
	<li>Recommend applications for approval and decline</li>
	<li>Submit credit applications</li>
	<li>Order and check valuations, credit files and credit assessment calculations</li>
	<li>Monitor service level agreements</li>
	<li>Process loans to meet contract deadlines</li>
	<li>Coordinate with the Sydney-based Credit team regarding issues/progress</li>
	<li>Check data encoded by pre-credit staff</li>
	<li>Input and update data in the systems</li>
	<li>Answer credit related enquiries</li>
	<li>Adhere to KPIs</li>
	<li>Perform ad hoc tasks as deemed necessary by Management</li>
</ul>

Credit Loan Officer

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

The Senior Sales Manager is primarily responsible for maintaining the profitability of the company by expanding current client base through effective and up to date sales strategies and effectively managing the day to day activities of the team.

In addition, he / she strengthens the presence of the company in the Japanese community in the Philippines. As a whole, the Senior Sales Manager ensures that the relationship of the company with its clients is enhanced and protected.

<ul>
	<li>Attends to Japanese clients’ travel needs and concerns and maintains good relationships with Japanese clients</li>
	<li>Recommends proper plans of action on all incident reports, complaints against and cited lapses of the department for better and improved process flow and quality of services provided.</li>
	<li>Represents the company in various Japan-related events for sales and marketing purposes</li>
	<li>Prepares / finalizes reports and reviews those submitted by his / her staff prior submission.</li>
	<li>Implements all management policies to department team members. Ensures compliance of all department staff to Company policies and procedures.</li>
	<li>Mentors, guides and coaches all staff in leadership positions on proper handling of staff regarding employee discipline, counseling, giving feedback, performance management.</li>
</ul>

Senior Sales Manager for Japanese Accounts

Responsibilities and Tasks:

• Ensuring that discharge requests are processed in a timely and accurate manner.

• Dealing with and addressing enquiries raised by solicitors, mortgage managers and borrowers

• Responding to discharges-related calls/emails/tasks (TDIs) received to Retention team before instructing panel solicitor

• Sending discharge instructions to panel solicitors and trustees

• Verifying details provided in the request in accordance with the instructions; ensuring accuracy of all processing within the operating system

• Monitoring of list of discharging loans and ensuring that the information received from the parties involved in the discharge are duly noted

• Ensuring SLAs, compliance and quality standards are met on a daily basis or as advised by the Team Leader

• Assisting Team Leader, team members and other relevant staff with Settlements-related matters; taking inbound calls (overflows) and messages for Customer Service

• Providing indicative and/or final payout figures when requested given that approval has been confirmed.

• Ordering of security packets/loan agreements from the trustee

• Posting of all discharges-related payment; updating the Discharges Masterlist

• Generating closing statements

• Sending confirmation reports to Accounts for all invoices received from trustee

• Actioning other tasks or duties due to business exigencies or as deemed necessary by Management to achieve business goals

Loan Processing Officer | Discharges

About the Position

<ul>
	<li>Ensures employees’ compliance with company rules and regulations pertinent to the contents of the company’s code of discipline.</li>
	<li>Conducts case investigations; prepares documentation and recommendations for corrective/disciplinary actions; facilitates admin hearing</li>
	<li>Prepares and issues disciplinary actions, contracts, labor-related notices, and papers.</li>
	<li>Responsible for the follow-through of issuance of employment contracts and other notices.</li>
	<li>Educates staff in each region/area on employee relations issues, using oral or written platforms, potential liabilities, and possible courses of action should legal - labor problems arise.</li>
	<li>Monitors the behavioral and attitudinal problems of the employees and addresses an appropriate action.</li>
	<li>Communicates policies concerning Human Resources particularly employee relations.</li>
	<li>Participates and attends seminars and workshops to be updated about the changes in the employment and labor laws.</li>
</ul>

HR Employee Relations Specialist

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Purpose of the Role

The Remedy group consists of two operating companies, Remedy Skintech Inc., and its sister company, Healthspan Global Inc. As Senior People Operations Associate of Remedy and Healthspan, you will support our People Operations team in all aspects of HR, including recruitment, onboarding, HRIS, employee engagement, performance management, and other ad hoc tasks. As the person in charge (PIC) for recruitment, payroll, learning and development, and performance management, you will be the process owner who will take the initiative to create qualifiable programs under these facets and take the lead on the responsibility and accountability for the results. You will also support other HR facets as collaborative work and maintain the quality service of the People Operations department.

Duties and Responsibilities

Recruitment and Selection

<ul>
	<li>Source candidates in different job platforms.</li>
	<li>Grow our teams by performing end-to-end recruitment (collaborating with hiring managers, screening resumes, scheduling candidates, conducting interviews, and preparing offers) for a variety of roles with support from the Group People Operations Manager and other People Operations Associates</li>
	<li>Aim to close within the turnaround time (TAT)</li>
	<li>Collaborate with the Marketing team in publishing our vacant positions in our social media platforms.</li>
</ul>

Payroll Administration

<ul>
	<li>Manage and monitor attendance reports in preparation for payroll generation</li>
	<li>Collaborate with managers and employees to address any timekeeping-related inquiries or issues</li>
	<li>Coordinate with Finance for payroll and timekeeping concerns.</li>
	<li>Learning &amp; Development</li>
	<li>Draft and develop job leveling that supports effective talent management and career progression under the supervision of the GPOM.</li>
	<li>Assist the GPOM in developing the job leveling and organizational structure for the company.</li>
</ul>

Performance Management

<ul>
	<li>Manage and oversee the performance review process, including scheduling review meetings and ensuring timely completion of reviews, with support from the Group People Operations Manager and other People Operations Associates</li>
	<li>Communicate with the hiring managers on the performance appraisal process of their respective staff members.</li>
</ul>

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