ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li> Responding to customer inquiries regarding eligibility to receive benefits associated with their individual or company-sponsored health insurance plan.</li>
	<li>Advise customers of any out-of-pocket costs related to medical or dental office visits, prescription medications, inpatient and outpatient procedures, diagnostic imaging for treatment of injuries, medical equipment and preventive care.</li>
	<li>Understanding of payments and claims related to office and hospital visits and medical and dental procedures, and thoroughly explaining how customer benefits are applied to costs associated with these visits and procedures </li>
</ul>

Customer Service Representative | Healthcare | Manila

<ul>
	<li>Effectively field complaints about telephone service, wireless reception, dial-up Internet connectivity and billing issues</li>
	<li>Investigate any connectivity problems or billing errors to resolve issues</li>
	<li>Treat customers with kindness, honesty and respect to retain their business</li>
	<li>Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers</li>
</ul>

Customer Service Representative | Telco | Manila

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Detail of Principal Accountabilities and Project Deliverables 

<ol>
	<li>Meet identified targets for each week (initial target of at least 1 successful hire per week)</li>
	<li style="list-style-type: none;">
	<ol style="list-style-type: lower-alpha;">
		<li>Closely coordinate with HR Officers for sourcing requirements, including the review of job descriptions.</li>
		<li>Identify various sources of recruits, using both traditional and non-traditional sources.
		<ol style="list-style-type: lower-roman;">
			<li>Effectively use existing employment website i.e. Kalibrr.</li>
			<li>Conduct targeted sourcing, which shall include passive potential candidates.</li>
			<li>Source for potential partnerships/tie-ups with identified institutions such as cooperatives, Universities, professional associations, among others for endorsement to the WSB Section Head.</li>
		</ol>
		</li>
		<li>Conduct initial screening and interviews ensuring alignment of potential candidate profiles with the requirements and realities of the job.</li>
		<li>Coordinates with the HR Officers on the shortlisted candidates that may be endorsed to the hiring units.</li>
	</ol>
	</li>
	<li>Provide daily/weekly status updates and other reports, as needed.</li>
	<li>Build applicants’ database to continuously provide “supply” to various recruiting requirements.</li>
	<li>Provide recommendations to further improve sourcing strategies.</li>
	<li>Other tasks related to sourcing.</li>
</ol>

Sourcing Specialist | Project Engagement

Summary of Work Activities and Responsibilities:

Under the supervision of the Director for Campus Safety and Mobility, the Campus Mobility Head oversees the Campus Mobility Section, serving as the main resource on all matters related to the safety, security, and circulation flow of pedestrians, cyclists, and motorists across all the Ateneo campuses. This entails oversight on traffic, internal and external shuttle systems (e-Jeep, school services, carpools, tricycles), parking management, and pedestrian walkway management. The Campus Mobility Head also oversees the Campus Mobility Plan with the Director.

Main Duties and Responsibilities:

Traffic and Mobility Policies, Standards, and Guidelines

<ul>
	<li>Leads the development, review, and implementation of Traffic and Mobility policies and guidelines.</li>
	<li>Conducts regular assessments of campus traffic and mobility situations and maintains awareness of emerging trends and standards, while regularly reviewing and updating policies related to these areas.</li>
	<li>Benchmarks the section's policies, guidelines, and practices against global best practices on traffic and mobility and other relevant industries, providing necessary guidance and support to enable successful implementation.</li>
	<li>Develops and implements standard response procedures for new forms of traffic and mobility concerns and emergencies across all campuses.</li>
	<li>Leads the development and implementation of action plans to improve traffic and mobility across all Ateneo campuses and immediate vicinities.</li>
	<li>Gathers support and ensures buy-in for action plans to improve traffic and mobility within all Ateneo campuses and immediate vicinities, and proactively monitors progress towards established goals</li>
</ul>

Sharing Functional Expertise 

<ul>
	<li>
	Leads cross-functional collaboration and partnership with various units across the University to identify and implement initiatives that require the section's expertise.
	</li>
	<li>
	Provides expert guidance and advice to stakeholders on best practices and industry standards related to the section's area of expertise, fostering effective working relationships and promoting a culture of innovation, excellence, and continuous improvement.
	</li>
</ul>

Section Management and Development

<ul>
	<li>Supervises the performance of personnel under the Traffic and Mobility Section and monitors their accomplishments and assigned deliverables, and ensures that they are well-equipped and constantly trained and updated on the office standards</li>
	<li>Conducts strategic assessment and evaluation of the Section's processes, programs and initiatives, ensuring continuous improvements, maintenance and adjustment in the delivery and execution of all its undertakings.</li>
	<li>Prepares and monitors the Section's budget and expenditures and recommends cost effective solutions for the Office.</li>
</ul>

Ensuring Effective and Efficient Provision of Regular Services

<ul>
	<li>Leads the coordination with various units to ensure provision of regular services by the section</li>
	<li>Oversees daily operations and provides guidance on Traffic and Mobility concerns in the section and across all Ateneo campuses</li>
</ul>

Managing the Section’s Budget and Expenses

<ul>
	<li>Manages the budget and resources allocated for the section, ensuring efficient spending.</li>
	<li>Establishes and institutionalizes a process that will continually review the section’s systems and processes for efficient spending.</li>
</ul>

Continuous Improvement of the Section

<ul>
	<li>Consistently compares the team's performance to leading regional and/or global organizations that have established occupational safety and health systems, policies, and practices to identify areas for improvement and best practices to adopt.</li>
</ul>

Campus Mobility Head

Under the direct supervision of the Advancement Head, the Advancement Officer directs and administers the fund-raising programs, projects, strategies, and structures established by the Office and/or University. This position coordinates with various University offices for the implementation of the established initiatives ensuring alignment with the set guidelines.

Main Duties and Responsibilities

I. University Partnership and Trends Analysis 

<ul>
	<li>Keeps track of updates and developments that affect the University as an organization, including its employees</li>
	<li>Benchmarks with other universities or institutions on the best practices of the Advancement Team, such as campaign planning and execution, major and planned gifts, annual fund, alumni giving, parent giving, and development operations</li>
	<li>Prepares data to detect trends in terms of advancement requirements, realities, opportunities, and successes in order to make the necessary decisions and recommendations</li>
	<li>Conducts assessment of advancement potentials and partners, utilizing the most appropriate data gathering and validation methodologies</li>
	<li>Comes up with an initial analysis of data gathered from the unit, its stakeholders, and other relevant sources</li>
	<li>Assists in designing programs and evaluation plans to address findings and identified needs</li>
</ul>

II. Advancement Management Support

<ul>
	<li>Ensures and oversees that the processes and measurements to monitor the engagement activities and fundraising results are in place</li>
	<li>Conducts research to identify prospective donors from a variety of constituencies (i.e., alumni, parents, and friends of the Ateneo) and maintains updated mailing lists</li>
	<li>Identifies, builds, designs, and evaluates the advancement programs</li>
	<li>Assists in regularly reviewing the aptness and effectiveness of the advancement and donor management system</li>
</ul>

III. Section Support

<ul>
	<li>Maintains the Advancement Calendar and schedules appropriate activities for campaign leadership and volunteers</li>
	<li>Ensures proper approvals have been obtained to support the expenditure of University funds and other expenses charged to the office budget</li>
	<li>Processes corresponding payments to suppliers/service providers, reimbursements, and liquidations through the Central Accounting Office (CAO) Payment System (CPS) and E-Requisition (E-Req)</li>
	<li>Assists in creating/updating policies related to advancement management, and donor fund management systems</li>
	<li>Drafts reports, and dashboards applying appropriate communication methodologies compliant with the standards of the University</li>
	<li>Assists in communicating the programs of the Section to unit heads and employees</li>
	<li>Manages and maintains relationships with partners, and builds networks with donors and the community at large</li>
	<li>Assists in monitoring, coordinating, implementing, and evaluating all the Section’s projects, deliverables, timelines, and agreements, including possible sustainability measures</li>
	<li>Oversees the coordination, logistical, and resource requirements of the Section’s projects and activities</li>
	<li>Documents all meetings, proceedings, and events of the Section’s projects and activities.</li>
	<li>Assists in preparing the Section’s operational budget requirements</li>
	<li>Assists the OUDAA during peak seasons, and the University with events and committee works</li>
</ul>

IV. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representatives

Advancement Officer

<ul>
	<li>Helps patients manage complex medical conditions by organizing the high-quality daily care services required</li>
	<li>Coordinates with various healthcare providers to understand patient diagnosis</li>
	<li>Employ effective use of knowledge, critical thinking, and skills to advocate decreased hospital stay when appropriate</li>
	<li>Maintain accurate records of all patient related interactions</li>
	<li>Ability to stay organized and interact well with others in any situation</li>
</ul>

USRN Nurses | Temporary Work from Home | Metro Manila

<ul>
	<li>Produce call reports.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Document all call information according to standard operating procedures.</li>
</ul>

Customer Relation Specialist

<ul>
	<li>Responds to escalated calls in a professional manner to provide satisfactory solutions</li>
	<li>Conducts outbound calls to remind customers of their bill settlement and outstanding balances</li>
	<li>Offer product and service packages to customers to increase service coverage</li>
</ul>

Customer Service Representatives | Quezon City

<ul>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
</ul>

Chat Support

Communication Skills

Airline Ticketing Associate

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Studying new product descriptions.</li>
		<li>Participating in educational opportunities.</li>
	</ul>
	</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Customer Service

Airline Booking Associate

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Provide support to the Accounts Manager in delivering digital requirements of assigned internal clients (Lines of Businesses)

<ul>
	<li class="text-justify">Will undertake overall responsibility for the following:</li>
	<li class="text-justify">Client management which includes project briefing and providing opportunities for digital business</li>
	<li class="text-justify">Liaise closely with all internal teams to understand, develop and deliver digital requirements as per client roadmap</li>
	<li class="text-justify">Overall digital account performance monitoring</li>
	<li class="text-justify">Might require seasonal, weekend/off-site work</li>
</ul>

Digital Account Officer

<ul>
	<li>Taking phone calls from customers.</li>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Update existing customer information</li>
</ul>

Airline Reservations Officers | Makati

Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

Hi there! Welcome to Purple Oven!

We are a growing food company that takes pride in serving best-in-class products and genuine service to our customers. Behind the work is a team composed of food lovers, all dedicated to reach consistent excellence and top-notch quality. We are looking for leaders who are:

<ul>
	<li>meticulous and precise,</li>
	<li>trustworthy and mature,</li>
	<li>systematic and creative.</li>
</ul>

Do these characteristics speak to you? Join us now!

 
 

You will be part of teams where your contribution is valued through:

- accounting orderliness affecting overall company wellbeing 

- accurate, complete, and timely accounting functions

- insightful financial reports

- effective implementation of policies

- conscientious allocation of budget

- representation and compliance

- audit

 

Interested to learn more? Send us your resume and we look forward to meeting you.

Action Planning

Analyzing Data

Financial Reporting

Attention to Detail

Internal Audit

Budgeting

Accounting

Accounting Associate

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Duties &amp; Responsibilities 

<ul>
	<li>Conceptualizing and monitoring of all online marketing strategies in reaching the company's objectives </li>
	<li>Increasing customer awareness, and developing a customer base through content advertising </li>
	<li>Strengthen brand management efforts using social networking sites, digital media, email marketing following Company directions and standards. </li>
</ul>

Marketing Officer

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

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