ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Check to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 SODEXO Gift Checks to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of SODEXO Gift Checks to thousands of jobseekers hired through ACES.
 
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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Libis, Commonwealth, Fairview
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu City
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	Internal Help Desk Officers
•	Insurance Account Services
•	Financial Services Agents - Fraud, Mortgage, Brokerage
•	Collections Account - Credit Analysts, Collection
•	Banking and Finance
•	Multi lingual or bi lingual (English, Bahasa, Japanese, Mandarin, Cantonese, Thai Spanish  and other bi-lingual) - BASIC PAY can be as high as 68,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales Finance Customer Service CSR TSR technical support CCR Healthcare insurance Telco Bank and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Assists customers through the application process for loans</li>
	<li>Provide information on the paperwork required for securing loans and the</li>
	<li>Review loan documents for completeness and advise customers of the status of their loan application</li>
	<li>Remind customers of the due dates of their loan payments</li>
</ul>

Customer Support CSR | Loans Account | Mandaluyong

<ul>
	<li>Analyze medical claims for approval.</li>
	<li>Validate necessity of medical procedures with the objective of optimizing costs.</li>
	<li>Coordinate with various healthcare providers and specialist to validate medical reimbursements and understand patient diagnosis.</li>
</ul>

SALARY PACKAGE:

<ol>
	<li>Monthly Fixed Salary - P42,000 and up</li>
	<li>Plus Night differential pay</li>
	<li>Plus Performance incentives</li>
	<li>HMO benefits</li>
	<li>Paid Training (full salary during training)</li>
	<li>License activation and renewal assistance (fully shouldered by the company.</li>
</ol>

Total monthly compensation can reach up to P50,000.

NCLEX Passer | Senior Nurse Data Analyst | Fort BGC

Temporary Work from Home and Fixed Weekends off schedule

<ul>
	<li>
	Creates marketing literature and web-based features to promote products and time-sensitive sales
	</li>
	<li>
	Develops and expands a portfolio of commercial clients through networking and marketing
	</li>
	<li>
	Assesses client needs and makes recommendations, including IT equipment and service packages
	</li>
	<li>
	Negotiates sales, package discounts, and long-term contracts with clients
	</li>
	<li>
	Establishes sales goals and implements a plan to meet those goals
	</li>
</ul>

IT Sales Executives | Microsoft Azure | Temporary Work from Home

<ul>
	<li>Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller</li>
	<li>Update customer information in the customer service database during and after each call</li>
	<li>Follow-up with customers to ensure their issues are completely resolved</li>
	<li>Actively listens to customers to understand their concerns and issues</li>
	<li>Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers</li>
</ul>

Customer Relations Associate | Banking Support | Mandaluyong

As an Airline Reservations Agent, you will receive calls about inquiries, reservations, and complaints.

<ul>
	<li>Provide the information the customers are asking for.</li>
	<li>Place customer reservations in the computer system.</li>
	<li>Manage customer complaints and resolve as much as possible.</li>
	<li>Identify and escalate issues (if necessary) to supervisors.</li>
	<li>Maintaining customer satisfaction.</li>
</ul>

Airline Reservations | Call Center Agent | Mandaluyong

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture Philippines

Accounts Transaction Processing (OTC) are responsible for processing all payable and receivable transactions on behalf of the client. Duties and responsibilities include:

 
Invoice Processing

<ul>
	<li>Processing transactions of medium to difficult complexity</li>
	<li>Processing pre-coded invoices, with and without purchase orders. Invoice processors may be required to process one or all these types of invoices (with PO, without PO)</li>
	<li>Indexing invoices before being processed by payments processors</li>
</ul>

 
Payments Processing

<ul>
	<li>Processing of payment transactions</li>
	<li>Analyzing vendor statements</li>
	<li>Invoice, payments and transaction processing</li>
	<li>Processing T&amp;E-related and cheque-related payments</li>
</ul>

Accounts Transaction Processing | Order-To-Cash

<ul>
	<li>Managing, supervising and providing technical advice on telecommunications systems</li>
	<li>Receiving feedback, identifying users’ needs and requirements and mobilizing existing technology to meet their criteria</li>
	<li>Documenting plans, requests, activities, and specifications and reporting on them</li>
	<li>Cooperate with management to develop staff and improve their skills</li>
	<li>Follow industry’s standards and best practices</li>
</ul>

Customer Service Specialist | Telco | Mandaluyong

<ul>
	<li>Achieve monthly and quarterly targets and abide by all key recruitment processes of the company and its clients.</li>
	<li>Perform screening interviews of applicants (over the phone and face-to-face) for various call center positions.</li>
	<li>Conduct outbound calls (cold calling) to potential applicants to evaluate their interests and qualifications for the positions.</li>
	<li>Evaluate the applicants and provide necessary coaching before moving them to the next process.</li>
	<li>Facilitate online applications and tests for the candidates and track their results, making the necessary follow through for the applicants throughout the hiring process.</li>
	<li>Ensure a positive experience for all applicants by always showing a respectful and caring attitude.</li>
	<li>Prepare and submit daily and weekly reports.</li>
	<li>Perform pertinent and administrative tasks as assigned.</li>
</ul>

Recruitment Admin Associate | Day Shift | Ortigas

<ul>
	<li>Taking phone calls from customers</li>
	<li>Answering questions about the product or service</li>
	<li>Ensuring customer satisfaction</li>
	<li>Amenable to shifting schedules</li>
</ul>

Communication Skills

Customer Service Representative (CSR) | Mandaluyong

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Service Desk Analyst | Ortigas

<ul>
	<li>Develop and maintain professional relationships with customers and ensure customer satisfaction</li>
	<li>Provide professional assistance to all clients issues and ensure confidentiality of all client information</li>
	<li>Coordinate with clients and acquire all information and resolve issues effectively</li>
	<li>Provide efficient services to customers</li>
</ul>

Customer Service Support | Digital Finance | Shaw Mandaluyong

<ul>
	<li>Provide product and service information to customers.</li>
	<li>Research required information using available resources.</li>
	<li>Process orders, forms, and application.</li>
	<li>Answer incoming calls and respond to customer’s emails.</li>
	<li>Solve customer complains.</li>
</ul>

Call Center Agent | Inbound Voice | Mandaluyong

<ul>
	<li>Taking phone calls from customers.</li>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Update existing customer information</li>
</ul>

Customer Solution Provider | International Airline Account | Ortigas

<ul>
	<li>Assist users in resolving software and hardware technical issues</li>
	<li>Perform remote troubleshooting and give step by step clear instructions to customers over the phone</li>
	<li>Prepare call logs and issue resolution reports for cases handled</li>
	<li>Keep abreast with the latest technologies to assist customers effectively</li>
</ul>

Technical Support Representative | Ortigas

<ul>
	<li>Provide necessary information regarding the facility’s services and doctors’ availability</li>
	<li>Obtain necessary patient information such as medical histories and insurance information and ensure that it is properly processed and recorded</li>
	<li>Process payments for services rendered and assist with the billing procedure</li>
	<li>Follow-up with callers within a specified period of time ( 24 hours usually ) to ensure customer satisfaction</li>
</ul>

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