ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide excellent customer service by dictating a variety of conversational topics verbatim.</li>
	<li>Use effective listening skills to transcribe telephone conversations for hard-of-hearing clients.</li>
	<li>Maintain a high level of dictation speed and accuracy.</li>
</ul>

Salary Package

<ol>
	<li>Basic salary and allowances P15,000 to P23,000</li>
	<li>Night shift differential pay</li>
	<li>Performance-based bonuses / incentives</li>
	<li>HMO benefit</li>
</ol>

Communications Specialists | Cavite

<ul>
	<li>Handle ticket reservation and booking for corporate and individual clients</li>
	<li>Arranging flights, insurance and accommodation</li>
	<li>Using a booking system to secure ticket reservations and reschedule flights</li>
	<li>Collecting and processing payments or refunds</li>
	<li>Advising clients on travel arrangements, e.g. visas and passports</li>
	<li>Sending out online tickets to clients</li>
</ul>

Airline Ticketing Specialist | Bacoor Cavite

<ul>
	<li>Pioneer account opportunity for Freshers and Experienced Agents</li>
	<li>Handle inbound calls from customers and clients</li>
	<li>Responsible for resolving issues about products and services and proper escalation of calls as needed</li>
	<li>Encoding and logging of call details in the system</li>
	<li>Observe company policy and contribute to achieving team metrics</li>
</ul>

Customer Service Representatives | Cavite

<ul>
	<li>Handle inbound calls from customers and clients</li>
	<li>Responsible for resolving issues about products and services and proper escalation of calls as needed</li>
	<li>Encoding and logging of call details in the system</li>
	<li>Observe company policy and contribute to achieving team metrics</li>
</ul>

Customer Service Specialists | Cavite

<ul>
	<li>Arranging flights, insurance and accommodation</li>
	<li>Using a booking system to secure ticket reservations and reschedule flights</li>
	<li>Collecting and processing payments or refunds</li>
	<li>Advising clients on travel arrangements, e.g. visas and passports</li>
	<li>Sending out online tickets to clients</li>
</ul>

Travel Ticketing Associates | Bacoor Cavite

<ul>
	<li>Maintain the highest level of confidentiality with all information obtained.</li>
	<li>Represent the Bank in a manner that maintains and expands positive relations with all customers</li>
	<li>Serve customers in opening new accounts, updating current accounts, and closing accounts</li>
	<li>Evaluate customer requests for service charge refunds and process necessary paperwork to refund customer service charges as necessary</li>
</ul>

Customer Service Specialists | Financial Account | Cavite

<ul>
	<li>Handle customers' orders and monitor their status and fulfillment</li>
	<li>Provide customers with status of their orders and escalate any issues encountered</li>
	<li>Log call details and update customer information in the system</li>
	<li>Observe company policy at all times</li>
</ul>

Call Center Agent | Bacoor Cavite

For Direct Hiring

3,000 Gift Reward to All Hires

<ul>
	<li>Take inbound calls from customers and help them with questions and complaints</li>
	<li>Assist customers with purchases and returns</li>
	<li>Provide customers with status of their orders and escalate any issues encountered</li>
	<li>Log call details and update customer information in the system</li>
	<li>Observe company policy at all times</li>
</ul>

Customer Service Representatives | CSR Retail Account | Bacoor Cavite

Established in 1984, KLT Fruits Incorporated manufactures tropical fruit purees, concentrates, red beans jams as well as for markets in the US, Japan, Asia-Pacific, Europe, and the Philippines. We pride ourselves by not only providing quality products but also rendering technical services such as client product formulation, client process parameters, and new product development.

Through our knowledge of the industry, production know-how, and our commitment to quality, we are able to establish lifelong partnerships with our clients. Our team of experts and skilled associates guarantees the best customer service and more importantly, products of the highest quality.eS

KLT Fruits Inc

Develop and implement purchasing strategies and policies to optimize procurement processes.

Source, evaluate, and negotiate with suppliers to obtain the best prices, terms, and quality of goods and services.

Review and analyze purchase requisitions, specifications, and other procurement documents to determine the appropriate sourcing method.

Prepare purchase orders, contracts, and agreements, and ensure timely processing and delivery of orders.

Maintain accurate records of purchases, pricing, and inventory levels using procurement software or databases.

Monitor supplier performance and conduct regular supplier evaluations to ensure compliance with contractual agreements and quality standards.

Identify cost-saving opportunities and implement cost reduction initiatives while maintaining quality standards.

Collaborate with internal departments, such as finance, operations, and other end-users, to ensure alignment of purchasing activities with organizational objectives.

Stay informed about market trends, new products, and industry developments to make informed purchasing decisions.

Resolve issues or disputes with suppliers regarding delivery, quality, or pricing discrepancies.

Ensure compliance with company policies, procedures, and regulatory requirements related to procurement and purchasing activities.

Purchasing Officer

Perform regular inspections of raw materials, in-process products, and finished goods to ensure compliance with quality standards.

Develop and implement quality control procedures and protocols to maintain consistency and reliability in product quality.

Conduct tests and analyses using various testing methods and equipment to assess product quality and performance.

Collaborate with production teams to identify root causes of quality issues and implement corrective actions to prevent recurrence.

Maintain accurate records of quality tests, inspections, and findings, and prepare reports detailing quality metrics and performance indicators.

Train production staff on quality control procedures and best practices to promote a culture of quality awareness and accountability.

Stay updated on industry trends, regulations, and best practices in quality assurance and quality control, and incorporate relevant changes into existing processes.

Assist in the development and review of product specifications, quality standards, and operating procedures to ensure compliance with regulatory requirements and customer expectations.

Participate in internal and external audits to assess compliance with quality management systems and regulatory requirements.

Collaborate with cross-functional teams to resolve quality-related issues and drive continuous improvement initiatives.

QAQC Specialist

<ul>
	<li>Identify learning needs and resource practical solutions to equip staff with the knowledge, practical skills, and motivation to carry out their work activities effectively by understanding the production in particular</li>
	<li>Execute learning strategies and program</li>
	<li>Evaluate individual and organizational development needs by looking into daily schedule of the production and its efficiency</li>
	<li>Implement various learning methods companywide e.g. online training, coaching</li>
	<li>Design and deliver e-learning courses, workshops, and other pieces of training</li>
	<li>Ensure employees acquire and build skills, knowledge, and competencies that will enable them to perform at a high level and help them develop to their full potential</li>
	<li>Monitoring progress made from a training program</li>
	<li>Ensuring employees receive statutorily required training</li>
	<li>Coordinate training activities for all department</li>
</ul>

Learning & Development Officer

<ul>
	<li>Performs Utilization Management (UM) reviews in accordance with U.S. State/Federal and other mandated regulations.</li>
	<li>Maintains compliance with regulatory changes affecting UM.</li>
	<li>Reviews UM requests for services against established clinical review criteria, referring cases not meeting criteria to a physician reviewer or prescribed escalation protocol.</li>
	<li>Releases UM determinations to claim stakeholders following client-established protocols.</li>
	<li>Maintains all required UM review documentation in the UM software in a timely manner.</li>
	<li>Serves as first level contact for customer concerns pertaining to UM reviews.</li>
</ul>

USRN Utilization Management Nurses Temporary Work from Home

Performance Evaluation (quarterly)

· TNA – Training Needs Analysis (bi-monthly)

· CPA – Competency Proficiency Assessment (bi-annual)

· Annual Training Calendar

· Training Records

· Modules

· Certificates / Licenses

<ol>
	<li style="list-style-type: none;">
	<ol>
		<li>To create mindset of a high quality status which may be unquantifiable but shall </li>
	</ol>
	</li>
</ol>

 prove to be evident by way of learning and development:

 Punctuality, Learning progress, passion to improve

<ol>
	<li style="list-style-type: none;">
	<ol>
		<li>Update active employee list on a regular basis and ensure accurateness of training files</li>
		<li>Keep all files and records updated, in-tact and readily available at all times</li>
		<li>To organize/participate in company activities</li>
		<li>To perform other related duties that may be assigned by superior from time to time</li>
		<li>Spearheading training programs</li>
	</ol>
	</li>
</ol>

Training Officer

Cold Chain Logistics and Refrigerated Transportation Provider

South Alps Cold Storage 

1. Identify potential locations (outside Metro Manila) for expansion within the cold storage industry and assess their feasibility by engaging potential clients for the specific location.

2. Identify and cultivate new client opportunities for build-to-suit facilities, including cold storage, dry storage, and manufacturing facilities.

3. Develop and implement strategic business or sales development plans to penetrate new markets and capitalize on growth opportunities.

4. Build and maintain strong relationships with potential clients, partners, and stakeholders to drive business expansion efforts.

5. Conduct market research and analysis to identify trends, competitive dynamics, and customer needs.

6. Collaborate with internal teams to tailor solutions and proposals that meet the specific requirements of clients.

7. Stay updated on industry developments, regulations, and best practices to inform business strategy and decision-making.

8. Provide regular reports and updates on business development activities, progress, and outcomes to the owner.

Business Development Consultant (B2B)

At Papa Pressure, we are dedicated to redefining cleanliness and revitalizing surfaces across the stunning landscapes of the Philippines. With a passion for precision and a commitment to excellence, we have emerged as a leading force in the power washing industry.

Papacleaning Services Inc.

Responsible for creating, implementing, and managing an organization's or client's social media strategy. Their job involves content creation, scheduling, and curation for various social media platforms. They monitor and analyze engagement, metrics, and trends to optimize performance and ensure brand consistency. Additionally, they collaborate with other teams, manage social media advertising, and respond to user inquiries or feedback. Overall, the role requires strong communication, creativity, and digital marketing skills to build and maintain a positive online presence. Can handle multiple accounts.

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