What’s it like working at Kitabisa?

About us

Kitabisa is a digital fundraising and donation platform connecting millions of kindness in Indonesia. Initiated in 2013 as a social movement, we continuously grow and collaborate with many companies, government bodies, non-profit organizations, hospitals, and public figures to harness the power of the masses in tackling social issues. Thus far, millions of #orangbaik have joined to scale up the impacts in helping other people in need. Through technology, we strive to build the largest community of people helping and protecting each other.

What we value

In Kitabisa, we are not just working, but working with a purpose. Connecting kindness, scaling it up, and creating direct impacts on other people’s lives make our work feels meaningful. In our day-to-day work, we always hold on to Berani, Berbuat, Baik principles. Berani, we do the rights even if no one is looking, tell the truth, and respect others’ differences. Berbuat, we believe words mean nothing when no action is taken. We call ourselves ‘doers’ as we are biased towards action and value progress over perfection. Baik is the foundation of every act and the work we do. Being kind to ourselves, to the people we work with, and for sure, to the people in need. If you have the same values and would like to create a real difference in other people’s lives, we would love to hear from you.

Kitabisa

We are seeking a motivated and experienced product development for Syaria Insurance to join our team. As a key player in our product team, you will collaborate across departments, leverage market insights, and champion innovative solutions to ensure we continue to meet the evolving needs of our customers.

Responsibilities:

<ol>
	<li>Drive the ideation process for new insurance products, collaborating with cross-functional teams to identify market opportunities and customer needs.</li>
	<li>Oversee the entire product development lifecycle, from concept through design, development, testing, and successful market launch.</li>
	<li>Conduct thorough market research to stay informed about industry trends, competitive landscape, and emerging technologies that can enhance our product offerings.</li>
	<li>Work closely with cross-functional teams, including marketing, finance, technology, and sales, to ensure alignment and successful execution of product development initiatives.</li>
	<li>Collaborate with stakeholders to define and document detailed product requirements, ensuring a clear understanding of customer needs and business objectives.</li>
	<li>Facilitate the creation of prototypes or minimum viable products (MVPs) to validate concepts and gather user feedback.</li>
	<li>Assess potential risks associated with product development and implement strategies to mitigate those risks effectively.</li>
	<li>Work closely with quality assurance teams to ensure that products meet the highest standards of quality and reliability.</li>
</ol>

Insurance Product Development

Founded in 2003, Mitramas Infosys Global (MIG) is a technology solutions and IT services provider based in Jakarta.  Specializes in the financial services industry, MIG operates up to 20 service points across major islands in Indonesia,  offering a wide variety of essential hardware and software solutions from Core Banking Systems, PC, ATM to business process applications and analytics serving both Government body, State-Owned Enterprise, as well as Private Owned companies.

Driven by the spirit of delivering top-notch and high-efficiency services to clients, MIG has since evolved to provide IT on-site assistance, enabling companies achieving its digital aspiration goals via top selected talents in software developments, and data analytics spaces to complement its existing hardware and software solutions.  

This place offers vast opportunities for young talents to grow and to get exposures across extensive applications of technology in the real-world industries. To top it off, we also provide on-the-job learning opportunities prior to job allocation, allowing our talents to gain a competitive advantage as part of our commitments to serve our clients excellent services.

Mitramas Infosys Global

Here in Mitramas Infosys Global, you will be exposed to work on software across a diverse platform of technologies as well as a variety of industries within our portfolios. We are looking for talents with high tenacity in solving problems, exceptional passion for technologies, and a great willingness to learn and adapt to ever-changing environments to join our team. You are expected to be able to:

<ul>
	<li>Analyze, design, program, test, document, and maintain IT systems or applications.</li>
	<li>Provide maintenance support to customers (internal and/or external) by investigating and resolving reported system issues.</li>
	<li>Analyze enhancement/change requests and write program specifications.</li>
	<li>Update system documentation and participate in systems reviews with Project Lead/Manager.</li>
	<li>Understand service interdependencies (application, system, and database) and identify areas for improvement.</li>
	<li>Design system architecture and propose appropriate technologies and tools for implementation, obtaining user sign-off on design specifications.</li>
	<li>Utilize development tools to enhance application productivity.</li>
	<li>Develop test cases, conduct SIT, load testing, and performance tuning to meet SLAs.</li>
	<li>Deploy systems to production and provide post-implementation support.</li>
</ul>

Senior Software Engineer

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies ecommerce buyers for instant ecommerce purchase financing at rates which are much lower than consumer finance companies.  We do this by using breakthrough technology and science to unlock unprecedented insights about credit risk and fraud from multiple data sources: phone, social networks, telco, financial and location data.

FinAccel is founded by an experienced and well rounded team: Akshay Garg (cofounder Komli Media), Umang Rustagi (McKinsey financial services) and Alie Tan (PicStory and Affle). The company is backed by some of the biggest investors in the region: Jungle Ventures, GMO, AlphaJWC and 500 Startups. The company has a flat, egalitarian structure, no politics, no BS; people who are problem solvers and execute fast will thrive here.

FinAccel is not for everyone. People who do well here tend to have a few qualities in common:
- Intelligent
- Intellectually curious
- High ownership over their work
- Strong communicators
- Biased for speed
- Team players
- Excited by an all-in work culture
- Motivated by building innovative products

We provide employees with a work environment which is:
- learning and execution oriented without any politics or excessive managerial overhead,
- where taking initiative is highly valued,
- where making mistakes is encouraged as long as you keep learning from them,
- one of the best compensation structures in the startup world (everyone is a shareholder in the company).

If you feel this is you, then we'd love to hear from you.

FinAccel

We are looking for Technical Product Manager that will collaborate with Data team &amp; teams across divisions to deeply understand their opportunities and challenges, and together with designers and engineers creating high impact solutions to our internal platforms. The shortlisted candidates will be the ones that can connect the dots between individual stakeholder needs to craft Kredivo’s internal product strategy.

Job Responsibility:

<ul>
	<li>Establish and promote proper project management standards to our data engineering team that enable our team to move more effectively and efficiently.</li>
	<li>Propose, establish, monitor, and maintain our data engineering standards and metrics to be applied in all our data stacks</li>
	<li> Brainstorm with our data engineering team to implement our data project or handle issues effectively</li>
	<li>Working closely with many types of stakeholders, including engineering, designer, analysts, data science, others division to implement new features and enhancements.</li>
</ul>

Product Manager

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

Suatu program management trainee yang spesifik dan intensif bagi yang berminat berkarir di seluruh divisi (terkhusus Marketing) di BCA Finance. Program ini akan mempelajari seluruh unit dan proses bisnis di BCA Finance. Dalam program ini, Anda harus siap menjalani ikatan dinas selama 30 bulan dan penempatan di cabang BCA Finance seluruh Indonesia.

Professional Development Program Business Marketing

Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline. 
 
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world. 

Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow. 

Home Credit Indonesia

This position mission is to manage Desk Collection team. As the senior manager, to be the leader to propose and implement improvements process and responsible for performance and quality of the team to ensure targets are achieved. This will cover:

<ul>
	<li>Manage daily operations, reporting and system for all Desk Collection team to monitor every activity is running properly and all reporting is delivered within Service Level Agreement</li>
	<li>Proposes new ideas to Head of Desk Collection to improve business process in desk area</li>
	<li>Monitor and review team performance and create strategy to ensure Desk Collection team meet their targeted result</li>
	<li>Setting up Assistant Manager Key Performance Indicator and ensure them align with business and department requirements and/or targets</li>
	<li>Propose Capacity Plan of Team Leader and Desk Collection to ensure portfolio are handled effectively</li>
	<li>Monitor Collection Team to ensure all the process in desk team is comply with guidelines and Standard Operating Procedure</li>
	<li>Work with training team to develop team member knowledge and skill as one of the strategy to improve team member performance</li>
	<li>Control the process to ensure Collection Incentives are fair, and prepared and submitted on time</li>
	<li>Resolve timely customer escalations</li>
	<li>Work with HR Team to ensure proper monitoring and fulfilment of TML.</li>
</ul>

Desk Collection Senior Manager

FIFGROUP is an affiliation company of PT. Astra International Tbk which engages in consumer financing. Currently, we serve more than 4 million active customers all across Indonesia. Founded in 1989, FIFGROUP grows excellently over the years. By the end of 2018, FIFGROUP successfully booked total revenue of IDR 9.46 Trillion.  Strengthened with the spirit of TEAM; Teamwork, Excellent, Achieving, and Moving Forward, we continue to expand our business to financial technology and various digital business platforms. We believe, everything we do is dedicated to bring a better life for the community and by doing so, we’ll get closer to our vision to be an admired national industry leader.

FIFGROUP

Management Trainee Program with training length total 6 months. The training material covers the financial services industry and the business processes. This program is aimed at Fresh graduates or employees with less than 2 years experience.

Marketing Officer Development Program

You will handle and responsible to:

<ul>
	<li>Manage daily operations, reporting and system in all Field Collection team to ensure every activity is running properly and all reporting is delivered within SLA,</li>
	<li>Propose new ideas to Head of Field Collection to improve business process in field area,</li>
	<li>Monitor and review team's performance and create strategy to ensure field collection team meet their target,</li>
	<li>Set up Assistant Manager Key Performance Indocator and ensure their align with business and department requirements/targets,</li>
	<li>Propose Capacity Plan of Team Leader and FC to ensure portfolio are handled effectively,</li>
	<li>Monitor Collection team to ensure all the process in field team is comply with guidelines and SOP,</li>
	<li>Work with training team to develop team member knowledge and skill as one of the strategies to improve team member performance,</li>
	<li>Control the process to ensure Collection Incentives are fair, and prepared and submitted on time,</li>
	<li>Plan midterm/long term headcount requirements and budget of field to ensure the headcount is accordance with budget,</li>
	<li>Work with legal team to control legal recovery processes.</li>
</ul>

Field Collection Senior Manager

Astra Financial is a brand of the financial services division of PT. Astra International Tbk. Astra Financial manages 12 business entities; Astra Credit Companies, FIFGROUP, Toyota Astra Finance, Komatsu Astra Finance, Surya Artha Nusantara Finance, Asuransi Astra Buana, Astra Life, Astra Ventura, Dana Pensiun Astra, MauCash, AstraPay and Moxa.

Astra Financial is one of Astra’s seven business divisions, in addition to Automotive, Heavy Equipment, Mining, Construction and Energy, Agribusiness, Infrastructure and Logistics, Information Technology, and Property.

With a value proposition in the form of best value, integrated and speed, Astra Financial always prioritizes the “Prudent” principle and applies good governance in running the business in all financial services. Astra Financial has a mission to become a partner for the Indonesian people to maximize their financial potential and enable the community to prosper.

Astra Financial

<ul>
	<li>Develop, execute and analyze product marketing/campaign strategies, as well as deliver experiment (A/B testing) campaigns through all marketing channels (push notification, email, WA, SMS, social media, ad placement, etc)</li>
	<li>Collaborate with Marketing and Product Team to create creative visuals/promotion materials, develop and optimize marketing channel and content strategies</li>
	<li>Collaborate with external parties (inside and outside Astra ecosystem) for product advertising and partnership programs</li>
	<li>Manage marketing tools</li>
	<li>Supervise the execution, monitoring, and measurement of marketing campaigns and their success</li>
	<li>Improve new campaign using data and feedback from existing and previous projects</li>
</ul>

Growth Campaign

<ul>
	<li>Identify and engage potential clients interested in CSR services, encompassing corporations, non-profits, governmental bodies, and international grant organizations.</li>
	<li>Cultivate and manage a robust sales pipeline by meticulously tracking leads and capitalizing on opportunities.</li>
	<li>Collaborate seamlessly with cross-functional teams to craft tailored proposals and strategies aligned with client aspirations.</li>
	<li>Foster enduring client relationships by gaining insights into their needs and aspirations.</li>
	<li>Conduct comprehensive market research to discern industry trends, competitor tactics, and burgeoning funding possibilities.</li>
	<li>Lead negotiations with clients to secure lucrative contracts and agreements, ensuring mutual advantage.</li>
	<li>Devise and execute holistic sales plans, establish ambitious sales targets, and implement strategies to propel revenue growth.</li>
	<li>Monitor and report on sales metrics, meticulously tracking revenue and furnishing regular updates to senior leadership.</li>
	<li>Stay abreast of evolving CSR and grant regulations, benchmarks, and best practices to offer clients well-informed guidance.</li>
	<li>Serve as the company's ambassador at CSR/grant-centric events, conferences, and networking platforms.</li>
</ul>

Business Development (CSR/Grant)

As a part of Astra Universe, especially Astra Financial, we are a financing company who delivers comprehensive financial solutions for our customers. We have been established since 25 August 1983, and have been broadening our business portfolio from mainly heavy equipment to the other kind of segments through the years.  

As a company that focus on sustaining the growth, we are always open to develop our business to face the continuous changes in the VUCA era. We also have FAST, FINE, and FUN as our values and manifests them in doing our works and facing all the challenges.

Let's join our Fun, Friendly, and Continuous Growth journey! :)

Surya Artha Nusantara Finance

<ul>
	<li>Establish new business opportunities (Truck Financing Industry) to contribute to the company's achievement; and maintain business relations with both potential and existing suppliers, customers, and other related parties.</li>
	<li>Developing and sustaining long-lasting relationships with customers.</li>
	<li>Calling potential customers to explain company products and encourage purchases.</li>
</ul>

Account Officer

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Account Manager Development Program (AMDP) is a Development Program to prepare You to be a full-fledged Account Manager.

At Asuransi Astra, Account Manager will be responsible for Business-to-business (B2B) account management.

The program itself will be taking around 6 months, and will be split into three phases :

<ul>
	<li>Intensive &amp; Comprehensive class</li>
	<li>On the Job Training</li>
	<li>Final Presentation</li>
</ul>

Development Program - Account Manager

<ul>
	<li>Responsible for the fulfillment of sales target by trying to find good business opportunities in Heavy Equipment Sector (Mining, Forestry, Agro, Construction, etc)</li>
	<li>Maintaining, improving, and also increasing the quality of assets through continuous business relationship between supplier, customer, and business related community</li>
	<li>Responsible for looking for potential customers including new customers</li>
</ul>

Account Executive

<ul>
	<li>Memberikan pelayanan kepada pelanggan melalui telepon.</li>
	<li>Menawarkan produk kepada pelanggan.</li>
	<li>Memenuhi target penjualan yang sudah ditetapkan.</li>
	<li>Menyiapkan dan mendata pelanggan yang potensial.</li>
	<li>Melakukan panggilan sesuai dengan daftar yang diberikan.</li>
	<li>Bersedia penempatan di Plaza Oleos, TB Simatupang, Jakarta Selatan</li>
</ul>

Telemarketing Associate

Plaza Auto Group 

Plaza Auto Group merupakan perusahaan yang bergerak dibidang automotive di Indonesia sejak 20 tahun lalu. Plaza Auto Group menaungi beberapa brand seperti Toyota, MINI, dan Subaru. 

Plaza Toyota 

Plaza Toyota berdiri sejak tahun 2002, Plaza Toyota (PT Plaza Auto Prima dan PT Plaza Auto Serasi) bertujuan untuk membuka lapangan pekerjaan bagi banyak orang. Founder Plaza Toyota memiliki visi menjadi dealer terbaik dengan proses pelayanan kelas dunia yang memberikan pengalaman mengesankan melalui kehandalan dan kepedulian. 

Plaza MINI

Berdiri tahun 2018, Plaza MINI (PT Plaza Auto Raya) bertujuan untuk membuka lapangan pekerjaan bagi banyak orang. Founder Plaza MINI memiliki visi untuk menjadi dealer terbaik dengan proses pelayanan kelas dunia kepada pelanggan.

Plaza Subaru 

Berdiri tahun 2020, Plaza SUBARU bertujuan untuk menciptakan lapangan kerja bagi banyak orang. Plaza Subaru (PT Plaza Auto Mega) merupakan agen Pemegang Merek SUBARU di Indonesia, sedangkan Plaza Subaru (PT Plaza Auto Cipta & PT Plaza Auto Kreasi) merupakan dealer resmi merek SUBARU di Indonesia. 


Plaza Auto Group 

Plaza Toyota berdiri sejak tahun 2002, Plaza Toyota (PT Plaza Auto Prima dan PT Plaza Auto Serasi) bertujuan untuk membuka lapangan pekerjaan bagi banyak orang. Founder Plaza Toyota memiliki visi menjadi dealer terbaik dengan proses pelayanan kelas dunia yang memberikan pengalaman mengesankan melalui kehandalan dan kepedulian. 

Dalam mengejar terwujudnya visi perusahaan, kami menerapkan 4 misi yaitu :
1.	Memberikan pelayanan terbaik dengan tulus kepada customer melalui service excellence
2.	Menyediakan lingkungan kerja yang kondusif dalam mengembangkan karyawan untuk mencapai potensi terbaik 
3.	Mengutamakan operational excellence melalui inovasi dan teknologi 
4.	Menjunjung tinggi integritas melalui penerapan Good Corporate Governance

Karyawan merupakan aset yang paling berharga bagi kami, sehingga kami berkomitmen untuk memberikan rasa aman dan nyaman serta memberikan peluang karir bagi karyawan berprestasi untuk maju bersama perusahaan.

Kami percaya bahwa karyawan yang senang dalam bekerja akan memberikan hasil dan pelayanan yang terbaik untuk perusahaan, hal ini adalah kunci kesuksesan kami dalam mewujudkan visi perusahaan dan memenangkan hati pelanggan.

Saat ini Plaza Toyota memiliki 8 cabang yang berada di :
1.   Plaza Toyota Tendean
2.  Plaza Toyota Pemuda
3.  Plaza Toyota Kyai Tapa
4.  Plaza Toyota Green Garden
5.  Plaza Toyota Gading Serpong
6.  Plaza Toyota Citeureup
7.   Plaza Toyota Bandung
8.   Plaza Toyota Karanggan – Body & Paint

Mari bergabung bersama kami menjadi bagian dari perusahaan terus berkembang.

Social Media kami : 
Instagram : @plazatoyota

Plaza Toyota

<ul>
	<li>Mengelola customer database dalam sistem funneling</li>
	<li>Melakukan aktivitas penjualan kendaraan pada customer</li>
	<li>Mempersiapkan kelengkapan dokumen administrasi penjualan</li>
	<li>Memastikan kendaraan siap untuk dikirim kepada pelanggan</li>
	<li>Berkoodinasi dengan pihak leasing dan asuransi demi tercapainya target kerja yang ditetapkan</li>
</ul>

Sales

<ul>
	<li>Supervise assigned accounts to identify unresolved debts.</li>
	<li>Develop effective repayment plans, follow-up with clients on overdue accounts, Research and implement effective collection techniques.</li>
	<li>Update account status records and collection efforts</li>
	<li>Report on collection activity and accounts receivable status</li>
</ul>

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