ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Respond to customers regarding their Social Media messages in order to improve their experience</li>
	<li>Resolve customers’ issues online using chat system</li>
	<li>Provide outstanding customer service to external and internal customers on a consistent basis</li>
</ul>

Social Media Care | Customer Service Associate

AffinityX is the leading white-label creative and marketing services partner for companies that serve SMBs. We help our clients drive new revenue by offering everything their customers need, from physical to digital, logos, print ads, websites, online ad campaigns, and much more. We deliver world-class design and turnarounds in as little as four hours, all at a price SMBs can afford. The world's best SMB-focused companies depend on our technology, processes, and insights to secure their success.

Affinity X

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you!

Your Role:

The Social Media Buyer reports to the team leader, and is responsible for building digital advertising proposals/media plans, and providing support to our clients and our production teams including setting up, administering of campaigns, handling new advertisers and new technologies, creating reports, as well as troubleshooting issues.

What you will you do:

Assist in campaign setup, management, and optimization across various platforms.

Collaborate with the creative team to develop compelling ad creatives.

Define audience targeting parameters and utilize audience insights.

Monitor campaign performance metrics and make data-driven optimizations.

Analyze campaign data and prepare regular performance reports.

Communicate with clients, provide updates, and gather feedback.

Stay updated on industry trends and platform capabilities.

What’s in it for you?

● Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.

● Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.

● We believe in being a good company, acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.[3]

Join our team, and enjoy these benefits:

Access to Ayala perks and benefits

Hybrid work set-up and provided with complete work tools

Internet Allowance

Healthcare Insurance (HMO) coverage on day 1

Access to mental health and wellness program

Life and Accident Insurance on day 1

Convertible leave credits

Social Media Buyer

INQUIRER.net is the official news website and member of the Inquirer Group of Companies that includes the Philippine Daily Inquirer, Hinge Inquirer Publications, Cebu Daily News, Inquirer LIBRE, Bandera, INQUIRER.net, Megamobile Inquirer, Print Town, DZIQ 990AM Radyo Inquirer and DAG.
 
It features 24/7 breaking news, the latest on local and international issues and events, and compelling commentaries on Politics, Entertainment, Sports, Lifestyle, Business, and Technology. It also features Global Nation for OFWs who want to know more about the latest from the Philippines.
 
INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience and be part of the news no matter where they are.

Inquirer Interactive Inc.

<ol>
	<li>Monitors established or developing social media for potential stories, especially Facebook, Twitter, YouTube, Instagram, etc.</li>
	<li>Monitors standard media for potential social media stories, especially key websites and wire services.</li>
	<li>Amplifies Inquirer.net and other Inquirer content on social media, especially by promoting stories, highlighting connections, and participating in comment threads.</li>
	<li>Regularly conceptualizes and develops features and content for social media, including photos and video.</li>
	<li>Appears on-screen as talent for live or recorded content.</li>
	<li>Writes social media-specific stories for Inquirer.net social media platforms</li>
	<li>Writes longer stories for publication on Inquirer.net and other Inquirer platforms, on occasion.</li>
	<li>Performs other related tasks as may be assigned.</li>
</ol>

This test unit measures the ability to be brief and concise in written communication by avoiding redundancies

Efficient communication is effective communication. The more direct and accurate the message is, the clearer and the faster it gets to the receiver with little to no misinterpretation. And because businesses have more important tasks to do than read long-winded text or documents, hiring employees with this skill is a smart choice. This test measures the ability of the candidate to compose concise communication.

Brevity (Written)

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Social Media Specialist

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The purpose of the Social Media Manager role is to effectively coordinate, execute, and manage all social media marketing (organic &amp; paid) activities for our larger, more sophisticated clients. and nurture the client relationship.

The Social Media Manager is expected to be creative, organized, innovative, and personable in order to develop cutting-edge strategies and nurture successful client relationships, leading to increased client revenue.

Typical tasks include writing strategy and social media content plans, copywriting for your client’s posts, understanding client needs and writing proposals, creating/editing social media posts, reporting, arranging, and managing photoshoots.

 

Your Responsibilities

<ul>
	<li>Perform industry and competitor analysis for internal brands and clients</li>
	<li>Come up with social media strategies that are aligned with the client’s business goals</li>
	<li>Collaborate with other digital marketing teams such as SEO, Content, and PPC for a holistic online strategy and brand consistency</li>
	<li>Suggest and implement initiatives designed to improve process, production, and results</li>
	<li>Strategize social media ad campaigns specific to client objectives and KPIs</li>
	<li>Create social media content that is timely, engaging, and relevant to both the client’s brand and target market</li>
	<li>Stay up-to-date with current technologies and trends in digital marketing and social media tools, applications, and best practices</li>
	<li>Practice a multi-channel approach – have an extensive knowledge of digital channel integration (SEO/PPC/Content/Social)</li>
	<li>Conduct benchmark and comparison reports to measure impact. Analyze and review effectiveness of campaigns in an effort to maximize results and evolve brand strategies.</li>
	<li>Think outside the box – understand that digital marketing is not a one-size-fits-all platform</li>
</ul>

Social Media Specialist | Remote

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you!

Your Role:

The Team Lead oversees the production process—from creation, development, and delivery of projects—for the Social Media Team. Apart from managing production, they also manage the team members’ performance through mentoring and coaching. The TL also works hand in hand with the L&amp;D partner in implementing the New Hire Training curriculum.

What you will you do:

<ul>
	<li>Lead and manage a team of social media specialists to develop and implement social media strategies.</li>
	<li>Oversee the planning, execution, and monitoring of social media campaigns across various platforms.</li>
	<li>Prioritizing orders in the production queue and assigning them among the team as necessary</li>
	<li>Addressing team concerns and issues such as attendance-related offenses, shift scheduling, and overall team dynamics</li>
	<li>Mentoring, teaching, motivating, and continuously giving feedback to new hires</li>
	<li>Regularly communicating with internal and external clients to provide status updates</li>
	<li>Monitoring all clients’ Service Level Agreements (SLA) and ensuring they are met during every shift</li>
</ul>

Digital Marketing

Marketing Communications

Leadership skills

Content Marketing

Team Lead | Social Media | Organic

Company Background

SEO Hacker started out as a website that publishes expert SEO tactics and strategies. Through the years, this website evolved into the SEO and Internet Marketing Services Company it is today. Officially opening its doors for business back in 2010, SEO Hacker caters to many clients in various industries and boasts having specialists and mavens in its digital marketing team. Overall, SEO Hacker aims to provide clients with the best quality services they can offer. 

About Us

SEO Hacker is a knowledge-based internet marketing firm which specializes in Search Engine Optimization (SEO). As a Digital Marketing firm, we not only aim to provide clients with SEO services but also aim to educate them with other facets of digital marketing and SEO - all in the efforts to improve their branding online. 

We aim to offer our services to both small and large scale businesses, helping their websites naturally rank in Google and other search engines. Consequently, we also fortify their online branding. These services include conceptualizing, designing, developing and managing their website, content creation, Search Engine Optimization, online reputation management, search engine marketing, display advertising, and Social Media Marketing. 

Our Vision: To see 500 digitally empowered companies by SEO Hacker experiencing huge growth in their online presence and conversions.

Our Mission: SEO Hacker exists to provide ethical, powerful strategies and execution to EMPOWER companies in generating more revenue in the digital market.

Interested to Make things Happen?
SEO Hacker is all about empowering companies and individual entities to generate more revenue in the digital market. We are Energetic, Motivated and Passionate people who Absolutely Love what we do.
We are on a mission to WIN and make WINNERS and we are looking for other like-minded, high-quality people to join us.
SEO Hacker works with some of the Most Widely Known Companies in the Philippines and Abroad including: SM, TGP, Toyota, Mega Global, Reedley International School, Inspire Leadership Consultancy, Enderun, Mineski, TV5, and the list goes on.

SEO Hacker

<ul>
	<li>In charge of managing ang monitoring the different social media accounts of clients (Facebook, Twitter, Instagram, LinkedIn, among others) from posting, scheduling and community management.</li>
	<li>Creates the copy for the creatives team to create content for the clients' social media accounts.</li>
	<li>Work with the creatives team to create content for social media.</li>
	<li>Knowledgeable in gathering data of the right target market and competitors.</li>
	<li>Well-updated and well-versed in social media platforms' trends and culture.</li>
	<li>Analyze insights and analytics of social media platforms.</li>
	<li>Strategically create and manage ads of clients.</li>
	<li>Create monthly reports and create recommendations for clients</li>
	<li>Work with the Social Media and Graphic Design team to create strategic, detailed, and relevant social media pitches aligned with clients' objectives.</li>
</ul>

Adobe Photoshop

Blog Writing

Photo Editing

Social Media Management

Video Editing

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

Are you confused about finding the right company?

Cyberbacker

offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications.

100% Work from home

Cyberbacker allows you to work from home, free from traffic and spend more time with your family. No dress code required!

Work With Awesome People

Your job is so much more than a paycheck; it’s a place you go to improve your skillset, contribute to the greater good, and collaborate with other awesome people.

Get Paid On Time

Getting paid late can affect business. That’s why here in cyberbacker, you get paid on time. No delays – no hassle!

 

Task: (Mix of Voice and Non Voice)

Set-up social media Business Pages. (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc)

Community Management

Scheduling post

Responding to messages and comments

Content planning

Create content plans or calendar to drive engagement and promote online brand awareness.

Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc)

Interpret and create social media reports and analytics

Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc)

Please note that shortlisted candidates will receive an application invite from our team through your email address so please always check your email and spam folder when you apply. Thank you.

Social media Permanent Work from home

BAYBAYIN HUB is specifically designed for Digital Nomads, Remote Workers and Online Entrepreneurs. Most local and international Digital Nomads, Remote Workers and Online Entrepreneurs would like to work and stay in hotels or resorts. But they care about the price of the hotels and resorts which is one of the highest costs when traveling.

Baybayin Hub Inc.

Work-from-home, Remote Work, and Work Anywhere! 
face-to-face (optional)

The Social Media Intern of baybayin hub will assist the marketing team in creating engaging content for various social media platforms. This role offers an opportunity to gain hands-on experience in social media management and digital marketing strategies.

Daily Responsibilities

<ul>
	<li>Create engaging content for various social media platforms</li>
	<li>Schedule and publish posts using social media management tools</li>
	<li>Monitor social media channels for mentions, comments, and messages</li>
	<li>Respond to comments and messages in a timely manner</li>
	<li>Analyze social media metrics and prepare reports on engagement and growth</li>
	<li>Research industry trends and competitor activities</li>
	<li>Collaborate with marketing team to develop social media strategies</li>
	<li>Participate in brainstorming sessions for content ideas and campaigns</li>
</ul>

Social Media Intern

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you!

Your Role:

The Team Lead oversees the production process—from creation, development, and delivery of projects—for the Social Media Team. Apart from managing production, they also manage the team members’ performance through mentoring and coaching. The TL also works hand in hand with the L&amp;D partner in implementing the New Hire Training curriculum.

What you will you do:

<ul>
	<li>Lead and manage a team of social media specialists to develop and implement social media strategies.</li>
	<li>Oversee the planning, execution, and monitoring of social media campaigns across various platforms.</li>
	<li>Prioritizing orders in the production queue and assigning them among the team as necessary</li>
	<li>Addressing team concerns and issues such as attendance-related offenses, shift scheduling, and overall team dynamics</li>
	<li>Mentoring, teaching, motivating, and continuously giving feedback to new hires</li>
	<li>Regularly communicating with internal and external clients to provide status updates</li>
	<li>Monitoring all clients’ Service Level Agreements (SLA) and ensuring they are met during every shift</li>
</ul>

What’s in it for you?

● Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.

● Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.

● We believe in being a good company, acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.

Join our team, and enjoy these benefits:

<ul>
	<li>Access to Ayala perks and benefits</li>
	<li>Hybrid work set-up and provided with complete work tools</li>
	<li>Internet Allowance</li>
	<li>Healthcare Insurance (HMO) coverage on day 1</li>
	<li>Access to mental health and wellness program</li>
	<li>Life and Accident Insurance on day 1</li>
	<li>Convertible leave credits</li>
</ul>

Social Media Team Lead  Hybrid Work Set Up

Propelrr is The Agency Designed for What’s Next. 

We are the first and only experimentation-led tech and digital marketing company in the Philippines, that reliably propels brand and business growth because of its proven framework-based, customer-centric, AI, and research-driven marketing methodologies.

Since 2008, we have been working with a vast range of clients ranging from finance, retail, ecommerce, and FMCG to grow their online presence and revenue. Our services include Digital Marketing Strategy, Web and Mobile App Development, SEO, Analytics and Measurement, PPC Management, Social Media Marketing, Influencer Marketing, Content Marketing, UX Research and UI Design, and Conversion Optimization.

We Drive Digital Differently.



Why join us?


Work With an Award-winning Agency That Champions Marketing Innovations.

Our team is battle-tested and are globally trained practitioners of the craft both in tech and digital marketing. Our work has been recognized globally by prestigious awarding bodies such as The Netty Awards in New York City, the Marketing Excellence Awards, and the Asia-Pacific Stevie® Awards.

Our ethos is anchored on the Propel Principle which is geared towards developing every Aviator (a member of Propelrr) to be globally competitive — an expert and pilot in their field, bar none. 

As an Aviator, You can expect a highly collaborative and decorated team that propels you forward and makes your skillset boundless across marketing and tech disciplines.

If you believe you’re a perfect fit for our team apply now and let’s Drive Digital Differently!



Propelrr

At Propelrr, social media is more than just likes, comments, and shares. Social Media Specialists must have a solid understanding of how each platform works and how to create content that sparks conversation and engagement for the intended audience in each platform. The successful candidates must also be able to:

<ul>
	<li>Create and execute social media strategy from a thorough research</li>
	<li>Generate, edit, and publish content that translates a brand's goals and objectives.</li>
	<li>Understand the demands of the brand's audience to be able to optimize its content.</li>
	<li>Turn data into insights and recommendations that will help propel a brand's social media efforts to a new level.</li>
</ul>

Project Management

People Management

Social Media Manager | Hybrid Work Setup

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture Philippines

Responsibilities: 
 
• The mission of Global Marketing Solutions Partnerships is to accelerate end client success through enabling ecosystems, partnerships, and technology solutions. The team manages a diverse ecosystem of companies that provides technology, data, tools, and services that maximize the performance of Facebook marketing for shared clients. The ecosystem includes hundreds of partners, spanning across 55 countries, and ranges from startups to top global companies. 
 
• The Marketing Partner Support Agent provides support for Facebook and Instagram’s most important marketing partners. This role providers technical support (triaging/tagging all technical requests received from FB Marketing Partners) for partners from around the world, as well as escalating specialized support needs to the expert. This person is also responsible to provide product and basic tool support to improve customer experience and drive higher spend and improved performance.

API Technical Support for Social Media

We are a technology-based and internet

development express delivery company,

we entered the market in Indonesia back in 2015

to provide fast, easy, and hassle-free delivery service

with efficient claims settlement system.

Through the success of penetrating the express market and

eventually became the country’s leading e-commerce brand,

J&T is now expanding across Southeast Asia.

PH Global Jet Express Inc.

Job Summary:

The Social Media Associate maintains the company’s online presence. His/Her main responsibilities include developing strategies to generate a fan base and increase traffic on social media platforms such as Twitter, Facebook, and YouTube. These strategies are conceptualized by creating a strategic campaign calendar with goals and agendas to increase audience awareness.

 

Duties and Responsibilities:

<ol>
	<li>Assist with digital media research and media planning.</li>
	<li>Consult with Branding and other departments to establish and achieve specific media goals and objectives.</li>
	<li>Assist in developing and presenting creative briefs to the team.</li>
	<li>Assist in developing social media campaigns in support of line of business objectives.</li>
	<li>Suggest insights and analysis that will fuel the social media campaign.</li>
	<li>Coordinate with relevant internal and external marketing partners; media schedules, social media schedules, partner communications.</li>
	<li>Handle various project-oriented tasks as needed such as process improvements, calendar development and execution.</li>
	<li>Monitor analytics and track key metrics against goals within the social media team</li>
</ol>

Social Media Associate

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Here at M2.0 Communications, we are storytellers who believe that there’s always more than one way to tell a story. We are focused on telling meaningful data-driven narratives alongside building the best communications team in the Philippines. Our differentiation lies in the robust support oﬀered by our diﬀerent service units, as well as our knowledge and experience in stakeholder management, technology, and business PR.

Is the role right for you?

As a Media Analyst, you will generate media evaluation reports that enable clients to assess the overall effectiveness of their campaign strategies. The data is then used to support key insights that can help clients improve their marketing and communications campaigns.

What are your responsibilities?

<ul>
	<li>Conduct media monitoring during the designated hours from 3 am to 11 am, ensuring coverage across various platforms, including print, online, social media, and broadcast.</li>
	<li>Monitor and track media mentions, news articles, press releases, blogs, social media posts, and other relevant sources to identify trends, issues, and opportunities for our clients.</li>
	<li>Analyze media coverage and sentiment to evaluate the effectiveness and impact of media campaigns and initiatives.</li>
	<li>Prepare regular reports and summaries of media activities, highlighting key findings, trends, and actionable insights for clients and internal stakeholders.</li>
	<li>Collaborate with cross-functional teams, including account managers, and data analysts, to ensure alignment with client objectives and support the development of media strategies.</li>
	<li>Presenting data and insights to clients;</li>
</ul>

Media Analyst I Night Shift

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Client Success Specialist

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you!

Your Role:

The job holder reports to the team leader, and is responsible for building for building digital advertising proposals/media plans and providing support to our clients and our production teams including setting up, administering of campaigns, handling new advertisers and new technologies, creating reports, as well as troubleshooting issues.

What you will do?

<ul>
	<li>Set up and review campaign creative in accordance to client standards/service level agreement against the acceptable formats</li>
	<li>Manage high volume of digital campaigns and ensure accuracy and fulfilment of display, mobile, video, and social media campaigns in a very timely manner.</li>
	<li>Optimize and talk through metrics such as CTR, Impressions Won, etc., and give recommendations to make sure KPIs are met</li>
	<li>Prepare weekly and monthly report analysis for the client.</li>
	<li>Manage and Optimize campaigns</li>
	<li>Ensure that RFP and campaign build outputs complies with DSPs, FBBM, and Google policies, and best practices.</li>
	<li>Evaluate post-campaign metrics, history and optimization log, and recommend budget, tactics, etc for the renewal campaign.</li>
</ul>

What’s in it for you?

Our company values and encourages the pursuit of excellence. You'll be part of a team that constantly pushes boundaries, embraces innovation, and strives for continuous improvement.

Join a team where collaboration is key, and you'll work alongside colleagues who are supportive, honest, and respectful. This creates an atmosphere that fosters personal and professional growth.

We believe in being a good company, acting with fairness, integrity, and trustworthiness in all that we do. You'll be part of an organization that upholds high ethical standards and operates with a strong sense of responsibility.

Join our team, and enjoy these benefits:

<ul>
	<li>Access to Ayala perks and benefits</li>
	<li>Hybrid work set-up and provided with complete work tools</li>
	<li>Internet Allowance</li>
	<li>Healthcare Insurance (HMO) coverage on day 1</li>
	<li>Access to mental health and wellness program</li>
	<li>Life and Accident Insurance on day 1</li>
	<li>Convertible leave credits</li>
</ul>

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