The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

<ol style="list-style-type: upper-alpha;">
	<li>
	Vulnerability Assessment and Penetration Testing
	</li>
</ol>

<ul>
	<li>Plan and execute Vulnerability Assessment (VA), Vulnerability Management (VM), Vulnerability Assessment and Penetration Testing (VAPT), Phishing Simulation, and Red Teaming activities.</li>
	<li>Evaluate the effectiveness of existing security controls and provide recommendations for improvements.</li>
	<li>Simulate real-world cyber-attacks to identify potential weaknesses.</li>
	<li>Prepare detailed reports on findings, and recommended remediation strategies.</li>
	<li>Communicate findings to technical and non-technical stakeholders in a clear and understandable manner.</li>
	<li>Work closely with cross-functional teams to integrate security best practices into development and operational processes.</li>
	<li>Collaborate with IT teams, developers, and system administrators to address and resolve security issues.</li>
	<li>Stay informed about the latest security threats, vulnerabilities, and industry best practices.</li>
</ul>

 

<ol style="list-style-type: upper-alpha;">
	<li>Digital Forensics and Incident Response</li>
</ol>

<ul>
	<li>Assist in conducting digital forensics investigations on various digital devices, including computers, servers, mobile devices, and network equipment.</li>
	<li>Utilize industry-standard forensic tools and techniques to acquire, analyze, and preserve digital evidence.</li>
	<li>Coordinate incident response efforts during cybersecurity incidents, including data breaches, malware infections, and unauthorized access.</li>
	<li>Implement incident response plans to contain and eradicate security incidents effectively.</li>
	<li>Collaborate with cross-functional teams to minimize the impact of incidents, providing guidance on corrective actions.</li>
	<li>Prepare detailed and well-documented reports outlining findings, methodologies, and recommendations.</li>
	<li>Contribute to post-incident reports, sharing insights and lessons learned for continuous improvement.</li>
</ul>

 

C. Other responbilities

<ul>
	<li>Ensure the execution of services within the allocated budget hours or parameters defined by the Service Level Agreement.</li>
	<li>Obtain professional certifications and actively participate in relevant training sessions related to the provided services.</li>
	<li>Deliver high-quality services to clients with the goal of ensuring customer satisfaction.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

Evaluating and identifying important and relevant information in different formats such as charts, tables, survey results, narratives and other reports are higher order skills that are critical in making decisions and developing solutions.

Data Interpretation

This test unit measures the ability to isolate the root cause and efficiently provide sound solutions to technical issues.

When computer systems have problems, understanding system functions, components, and typical problems allows an employee to quickly determine the root causes of the breakdown. Knowing what information to gather, the diagnostic tools to use, and what solutions to test can simplify solving a technical problem. Ability to troubleshoot is needed in every company but it is a set of special skills that takes a considerable amount of time to learn. This test measures the ability to isolate root cause and provide sound solutions to technical issues efficiently.

Computer Troubleshooting Fundamentals

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

Penetration testing & Purple team Technical Consulting Engineer

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

Content and Onboarding: 
- Ensure data and documents are complete and aligned with requirements. 
- Train partner merchants and maintain standards. 
- Collaborate with other departments when needed.

Account Management: 
- Handle higher-tier accounts and build trust-based relationships. 
- Analyze partner business for growth strategies. 
- Customize product offerings and expand business. 
-Keep accurate records and stay updated on services. 
- Advocate for partner satisfaction.

Performance Management: 
- Monitor and coach team members. 
- Oversee team productivity. 
- Track key performance indicators (KPIs). 
- Conduct training and coaching sessions.

Client Management: 
- Lead meetings with clients and partners. 
- Manage deadlines and check daily operations. 
- Provide timely reporting on team performance.

Senior Account Manager

<ul>
	<li>Be a champion for event management and production</li>
	<li>Assist the team with technical setup (e.g., sound system, lights, cameras, etc.)</li>
	<li>Assist in doing technical run-throughs with the host and key opinion leader (KOL)</li>
	<li>Ensure the smooth execution and flow of operations from ingress to egress</li>
	<li>Discuss the results (green and red flags) of executions to concerned parties</li>
	<li>Prepare reports as needed and engage in basic client management</li>
	<li>Perform other tasks as needed</li>
</ul>

Event Staff

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by:
	<ul>
		<li>Identifying problems.</li>
		<li>Recommending changes.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Technical Support Specialist | Gaming Console

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards, and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

ThinkBIT Solutions is looking for a candidate that will be an excellent addition to our company culture, where we value flexibility, collaboration, and excellence.

The candidate will perform key accounts management functions which include but may not be limited to the following:

<ul>
	<li>Prepare proposals and/or contracts.</li>
	<li>Develop and accomplish a lead generation plan that meets or exceeds quota targets.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Attend conferences, meetings, and industry events.</li>
	<li>Prepare marketing presentations, proposals, and collaterals if necessary</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
	<li>May manage client events; see to it that our service offered during events is fulfilled.</li>
	<li>Other tasks assigned/requested by his / her manager.</li>
</ul>

Business Developer

<ul>
	<li>Monitors Cash Fund</li>
	<li>Provides cash payment to suppliers</li>
	<li>Provides cash disbursement for funding various projects</li>
	<li>Maintains records of cash releases</li>
	<li>Monitors and reporting of unliquidated cash releases</li>
	<li>Any other duties that may be deemed appropriate</li>
</ul>

Disbursement Specialist

Technical Support Associate

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

A Project Manager is responsible for:

<ul>
	<li>Conducting project scope from the Client and Internal Management.</li>
	<li>Working with sales, pre-sales, post-sales, and partners to lead project team in service delivery.</li>
	<li>Building project plans and statements of work.</li>
	<li>Tracking the project status and report to Client and Internal Management.</li>
	<li>Managing tasks, milestones, and goals.</li>
	<li>Delivering projects on time and on budget.</li>
	<li>Ensuring customers' satisfaction from project initiation until project closure</li>
	<li>Leading the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.</li>
	<li>Creating and managing the detailed timeline for project execution and ensures that resources are always aligned with such</li>
	<li>Optimizing utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope.</li>
	<li>Identifying, monitoring, and managing project risks, issues, dependencies, critical paths, and action plans until project implementation and closure</li>
	<li>Proactively managing changes in project scope, identify potential crises, and devise contingency plans. 
	 </li>
</ul>

IT Project Manager | PMO QPS

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

Join our dynamic team as a Part-Time Instructor and experience the flexibility of working remotely from the comfort of your own home. Share you industry expertise and passion directly with our students for only 4 hours every Saturday, for a duration of 3 to 6 months, depending on the course. 
 
As a Specialist Instructor, you'll play an important role behind our students' success in their career as you engage with them and share your extensive knowledge and real-world experiences in a virtual classroom. Your impact doesn't stop there, as you are given the opportunity to collaborate closely with our Specialist Team in shaping our course curriculum and ensuring it remains innovative and relevant in today's time. 
 
Inspire and empower the next generation by being part of our team! 
 
Responsibilities

<ul>
	<li>Curriculum and Instruction Development

	<ul>
		<li>Conduct classroom instruction and lesson planning aligned with the existing syllabus.</li>
		<li>Collaborate with the Specialist Team to develop the curriculum, instructional methods, and class operations.</li>
		<li>Demonstrate mastery of the content and teaching skills of the subject being taught.</li>
	</ul>
	</li>
	<li>Student Assessment
	<ul>
		<li>Determine the individual training needs of Specialist Class students, and Corporate Training students, when applicable.</li>
		<li>Provide learning materials, supplementary resources, and activities to facilitate student learning.</li>
		<li>Guide and coach students' learning development by giving meaningful and prompt constructive feedback.</li>
		<li>Administer oral, written, or performance tests to assess students' progress.</li>
		<li>Assist students in building a compelling final project demonstrating their learning capacity.</li>
	</ul>
	</li>
	<li>Classroom Management
	<ul>
		<li>Supervise and monitor students' use of necessary tools and software.</li>
		<li>Implement classroom management techniques to promote critical thinking skills, strong work attitudes, and positive life values.</li>
		<li>Innovate methods to enhance classroom management based on student feedback.</li>
	</ul>
	</li>
	<li>Administrative Tasks
	<ul>
		<li>Prepare and maintain student-related reports and records, including attendance rolls, grades, and training activity details when applicable.</li>
	</ul>
	</li>
</ul>

Game Development Instructor

BCI Central Group of companies is a subsidiary of BYGGFAKTA GROUP, a leading software, and information company within the construction industry, with a proprietary cloud-based service and a fully integrated data and software platform. The Group is a major player at the center of the construction ecosystem.

BCI Central (known as BCI Asia) was established in 1998 and was founded to create efficiencies and enhance transparency in the intrinsically complex construction industry. Our software solutions and related services achieve this while simultaneously enabling our clients to identify sales opportunities, make informed decisions and connect with key target markets. We play a crucial role in empowering businesses around the world with construction-centric tools to succeed.


Our Mission 

To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions.

Our Values

Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities.

Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment.

Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.


BCI Central (Philippines), Inc.

Benefits:

<ul>
	<li>Paid training</li>
	<li>Monthly Performance Incentives</li>
	<li>Attendance bonus</li>
	<li>HMO coverage upon regularization</li>
	<li>Life &amp; Accident Insurance coverage upon regularization</li>
	<li>Vacation Leave, Sick Leave, Birthday Leave &amp; Anniversary Leave</li>
</ul>

Job Description:

<ul>
	<li>Gather and verify construction-related information via phone interviews, email and online research</li>
	<li>Report &amp; Manage portfolio of upcoming construction projects across the Philippines</li>
	<li>Build and maintain an assigned portfolio of projects as they move through the different construction stages</li>
</ul>

What's in it for you?

<ul>
	<li>Opportunity for career advancement</li>
	<li>You will be part of a Global Company</li>
	<li>8:30AM - 5:30PM work schedule, Monday-Friday</li>
	<li>Medical and dental coverage</li>
	<li>Great office culture with a fast and dynamic environment</li>
</ul>

Junior Researcher

<ul>
	<li>Take incoming calls or messages on reported cybersecurity issues</li>
	<li>Gather information from the user to understand the source of the cybersecurity breach and area of vulnerability</li>
	<li>Provide guidance to the customers on how to recover or restore any files</li>
	<li>Guide customers or users on how best to secure their software and security data</li>
	<li>Report the issue for tracking and resolution</li>
</ul>

Technical Support Specialist | Cybersecurity Account | Fort BGC

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.

Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,

Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.

Participate in project related work to deliver improvements in these solutions.

Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

IT Lead Engineer T3

<ul>
	<li>Educate and guide customers on how to use branded cell phones, tablets and other gadgets</li>
	<li>Assist customers on any technical issues and provide detailed instructions over the phone to fix the issues</li>
	<li>Provide information on product features and warranty</li>
	<li>Raise trouble tickets to log all technical concerns</li>
	<li>Constantly update one's knowledge on product features and information to better enhance customer experience</li>
</ul>

Mobile Phone Support | TSR | Pasig

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

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