CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Design, implement, and manage databases within Airtable to ensure increased productivity within the Specialist Team</li>
	<li>Streamline Specialist operations and develop solutions that allow for improved process efficiency</li>
	<li>Provide administrative assistance and documentation to the Specialist and Corporate teams</li>
	<li>Ensure timely preparation and smooth operations of the Specialist and Corporate classes</li>
	<li>Maintain processes and policies that are attuned to the objectives of the current Specialist and Corporate markets</li>
	<li>Create regular reports as deemed relevant by the team</li>
	<li>Perform other assigned functions that may assist the team</li>
</ul>

Administrative Officer

GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Job Summary: The Retail Operations Manager, reporting to senior management, oversees and coordinates the operations of multiple fashion retail stores within a designated area. This role involves managing a team of Area Managers and ensuring each store operates efficiently, meets sales targets, and upholds brand standards.

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage, monitor, and guide a team of Area Managers responsible for individual stores within the designated area</li>
		<li>Responsible for the increase of store sales and net revenue, as well as minimizing sore overheads.</li>
		<li>Responsible for the increase of store sales and net revenue, as well as minimizing store overhead.</li>
		<li>Responsible for monitoring the number of stores.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Provides market feedback on market reception to specific items and categories to MPCD (Merchandising, Planning, and Control) and Creatives.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Aces Call Center Jobs Inc.

<ul>
	<li>Produce call reports.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Document all call information according to standard operating procedures.</li>
</ul>

Customer Relation Specialist

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Representative | International Account

<ul>
	<li>Interact with patients and healthcare providers over the phone on matters relating to medical claims</li>
	<li>Analyze and determine eligibility for medical claims</li>
	<li>Coordinate with providers and specialists in securing documents to support claims</li>
	<li>Inform patients of the result of validation of claims</li>
	<li>With Joining Bonus</li>
</ul>

Medical Industry Knowledge

Attention to Detail

Typing

Communication Skills

USRN Utilization Review Nurses | Cebu City

<ul>
	<li>Follow up customer calls where necessary</li>
	<li>Handle inbound and outbound customer service calls</li>
	<li>Keeps equipment operational by following established procedures; reporting malfunctions.</li>
	<li>Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.</li>
</ul>

CSR | Customer Service Representatives | Pasay Mall of Asia

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Executive

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Installs, administers, and troubleshoot customers security solutions

Troubleshoot any access problems and implement network security policies and application security, access control and corporate data safeguards and monitor patch management to ensure network equipment and operating systems are protected against vulnerabilities

Ensure the network's security, protection against unauthorized access, modification, or destruction

Configuring and supporting security tools such as anti-virus software and patch management systems

Scanning and assessing network for vulnerabilities

Monitoring network traffic for unusual activity

Implementation of email security standards 

Maintain email security infrastructure, providing stability by developing tools, policies, processes, and procedures for the operations teams

Provide a secure environment, by implementing controls to manage and mitigate risks

Develop automated metrics reporting capabilities

Work with colleagues to provide consistent processes and solutions and Implement network security policies, application security, access control and corporate data safeguards

Investigate &amp; Troubleshoot root causes when escalated from operations

Performs other tasks as instructed by immediate superior and/or Senior IT Manager

Cyber Security Administrator

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Work with operations managers, team leads, staff to document existing work flow.</li>
	<li>Document tasks and responsibilities of team members.</li>
	<li>Work with the QA analytics team to maintain a list of reports that track team success metrics, KPIs, frequency of generation and dessimination.</li>
	<li>Work with Process QA managers to document optimized work flow.</li>
	<li>Document and update standard operating procedures (SOP).</li>
	<li>Determine the clearest and most logical way to present information for easy comprehension of process work flows.</li>
</ul>

Technical Writer

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

We are seeking an incredibly detail-oriented and organized Contract Specialist to join our Finance-Operations team. The successful candidate will be responsible for processing, managing, organizing, and maintaining the company's financial and operational documents. This role is pivotal in maintaining solid customer relationships specifically from a commercial-transactional perspective centered around our service agreements. The role is crucial in ensuring that our documentation is accurate, up-to-date, and compliant with regulatory standards.

Job Description

<ul>
	<li>Leveraging cloud applications to create, manage, store, and maintain company financial and operational documentation.</li>
	<li>Drafting and reviewing contracts and other organizational documents; </li>
	<li>Compile all initial assessments, special instructions, and manage internal/external correspondence.</li>
	<li>Tracking contract milestones, deadlines, and correspondence with all parties.</li>
	<li>Ensuring compliance with legal and regulatory requirements.</li>
	<li>Standardizing formats and templates, implementing version control and document archiving.</li>
	<li>Follow a basic contract lifecycle process for client service agreements, amendments, and variations.</li>
	<li>Collaborating with internal teams and stakeholders, providing feedback for all documentation requirements.</li>
	<li>Tactfully facilitate contract negotiation.</li>
	<li>Routinely generate and run accurate reports.</li>
	<li>Coordinate implementation of client setup requirements by reviewing them with internal stakeholders.</li>
	<li>Work alongside Business Development to maintain product-pricing-terms data is complete, accurate and up-to-date.</li>
	<li>Prove you have read this thoroughly and provide your favorite netflix series with your application.</li>
	<li>Work with organizational groups to ensure consistency of excellent documentation practice across the company.</li>
</ul>

Contract Specialist

All NCLEX review, exam fees and license activation to be shouldered by the sponsoring company while candidate receives full salary of a PHRN. Salary will upgrade to USRN upon passing of NCLEX. 

Terms:

<ul>
	<li>Free 3-month NCLEX review - fully shouldered by the company</li>
	<li>Free NCLEX exam - fully shouldered by the company</li>
	<li>Free activation and renewal of USRN license - to be shouldered by the company</li>
	<li>Salary during review: P18,000 - P25,000 per month during the NCLEX review period and exam</li>
	<li>Automatic upgrade to USRN Utilization Review position wth salary of P35,000 to P45,000 per month (plus incentives and benefits) after passing NCLEX</li>
	<li> For USRN Upskilling</li>
</ul>

Duties and Responsibilities:

<ul>
	<li>Coordinates with healthcare providers on patient admission and utilization of medical benefits</li>
	<li>Receives inbound calls from patients inquiring about healthcare coverage and medical claims</li>
	<li>Gather patient clinical information from specialists and healthcare providers in evaluating medical benefit utilization of patient</li>
</ul>

Nurse Analyst | Cebu

<ul>
	<li>Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency</li>
	<li>Evaluates the patient’s situation against the hospital policies, insurance company’s standards and the cost of involved treatments</li>
	<li>Coordinates and communicates with providers, members, or other parties to facilitate optimal care and treatment</li>
</ul>

Compensation Package:

<ul>
	<li>Monthly salary and allowances P42,000 to P65,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>Holiday pay</li>
	<li>Sick leave and vacation leave credits</li>
	<li>HMO Benefit</li>
</ul>

USRN Analysts | Dayshift | Cubao and Fort BGC

<ul>
	<li>Research required information using available resources.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Keep equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Answer inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Complete call logs.</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
</ul>

Customer Relations Officer | Medical | Alabang

<ul>
	<li>Participate in development of client training programs by identifying learning issues and recommending instructional language.</li>
	<li>Determine requirements by working with customers.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Customer Service Representative | Tourism | Tiendesitas, Pasig

<ul>
	<li> Review medical claims documents submitted for health insurance patients for completeness and appropriateness of treatments</li>
	<li>Resolve medical claims by approving or denying documentation</li>
	<li>Document reasons for denying claims</li>
	<li>Keep logs and records of all claims processed</li>
</ul>

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